This document discusses how to motivate quality control (QC) workers. It suggests showing metrics trends over time to demonstrate the impact of QC work. These may include test case, user story, and bug trends as well as bug detection percentages. Building communication between QC and business stakeholders is also recommended. The document notes potential motivators such as challenges, isolation from development teams, and seeing the results of one's work. However, it acknowledges that developers and testers may have different perspectives on who "owns" testing of specific features.