3. Web-based services for relationship development through the collection, analysis and follow-up of business critical information. First you Ask and then you Act – Ask & Act™. Our customers achieve better financial performance through increasing the satisfaction and loyalty among their customers and employees. What is EFM?
12. Easy to use reports, analyze and Follow-Up functions
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14. “ Use the data, or don’t bother surveying the customer” Gartner, May 2009 Gartner is the world’s leading information technology research and advisory company.