The Quality Assurance Program offered by Super Enterprises provides benefits such as: - Ensuring customer satisfaction and a higher quality job through expert diagnostic assistance on product performance from Technical Consultants. - Addressing technical concerns early in construction to reduce call backs and costs. - Enhancing the architects' and builders' reputations through providing lasting, quality craftsmanship.

1. BENEFITS OF SUPER ENTERPRISES’
QUALITY ASSURANCE PROGRAM
Customer satisfaction at all
project levels:
• Expert diagnostic assistance on product
performance and application results in a higher quality job.
• Technical concerns are addressed early in the construction
phase, reducing service callbacks and costs.
• The architects’ and builders’ reputations are enhanced by
offering lasting, quality craftsmanship.
Spring 2008
For more information or to make
an appointment, please call
Super Enterprises at:
(800) 48-MARVIN
Ext. 204 for NY
Ext. 231 for NJ, PA & DE
QUALITY ASSURANCE PROGRAM
Offered Exclusively by Super Enterprises

2. QUALITY ASSURANCE PROGRAM
For Select Construction Projects
Contact Super for Expertise
The Quality Assurance Program,
At the beginning of your project, con-
offered exclusively by Super
tact your local Marvin dealer. They
Enterprises, is designed to ensure the
will arrange for a Super Enterprises
success of projects using Marvin
TC to schedule a jobsite walkthrough.
MTO and Integrity products. Super
This visit is timed after the windows
Enterprises’ Technical Consultants
are installed and before the siding
Project Management
Report and Review
(TCs) who conduct these inspections
and interior trim are applied to avoid
At the conclusion of the walkthrough,
accessories, and more. A copy of
are experienced professionals, factory
unnecessary costs and delays.
the TC meets with the Project
the report, site photos and the
Manager for a detailed discussion
Marvin or Integrity Warranties and
of his findings. They review each
Owner’s Manuals are also provided.
trained by Marvin to provide you with
lasting product performance.
During the Walkthrough
The TC inspects units for defects,
shipping damage, proper installation,
and concerns that may affect warranty
issues. He also makes adjustments to
balance tubes, hinges, sash locks and
keepers to ensure smooth performance. All units are photographed and
documented for future reference.
unit, and the TC answers questions
and demonstrates corrective
Follow-Up
measures recommended by Marvin.
If parts need to be ordered, Super’s
Typically, the inspection addresses
Service Department sees the matter
installation methods, quality of
through to completion.
manufacturing, field application of