Rudy Van Rillaer held a Q&A session at an e-logistics masterclass in Antwerp where he addressed questions on dealing with foreign providers with lower costs, factors to consider for dropshipments, high value transport opportunities with PostNL, marketing techniques for B2B webshops, future delivery and cut-off times, balancing return costs and return on investment, PostNL multi-colli rates, and international logistics solutions.

1. Benelux Masterclass
e-logistics
Q&A
Rudy Van Rillaer
Antwerp • The 1st of June

2. How can we deal with foreign providers with lower payroll
costs?
2
Question 1
Payroll costs

3. What should you pay attention to when ordering a dropshipment?
What is the risk of a product being delivered or not?
3
Question 2
Dropshipment

4. Does PostNL offer opportunities for high value transport?
What future developments exist to increase the security?
4
Question 3
High value transport

5. Which combination of marketing techniques can be used to
attract more (B2B) customers at a webshop?
5
Question 4
B2B marketing

6. How short will delivery times / cut-off times be for customers
in the future?
6
Question 5
Delivery times /cut-off times

7. Return costs vs. Return on investment. What is achievable?
7
Question 6
Return policy

8. 8
Question 6
Return Policy

9. Does PostNL have a multi-colli rate?
9
Question 7
Multi-colli rate

10. Which logistic solutions exist for international shipments?
10
Question 8
International solution

11. Thank you