This document provides an overview and agenda for a presentation on drop shipping and omni-channel retail. The presentation will discuss current market trends driving omni-channel retail, define characteristics of drop shipping programs, and review the typical order management workflow for drop shipping. It will then provide an overview of the vShip solution for automating drop shipping order management and fulfillment directly within Dynamics GP. The presentation will conclude with a live demo of the vShip system and a question and answer session.