The document discusses the challenges of adopting DevOps in large organizations, emphasizing the importance of identifying impediments and fostering a supportive culture for transformation. It highlights the need for champions to facilitate change and encourages discussion on metrics, transformation goals, and organizational culture types. Additionally, it outlines strategies for lean transformation and the significant benefits of effective DevOps practices.

1. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 1@CoverosGene #AgileDevOpsCon
Agility. Security. Delivered.
DevOps Adoption in Large,
Slow Organizations
A pyramid discussion

2. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 2@CoverosGene #AgileDevOpsCon
Pyramid Discussion
• Pair up to discuss, strengthen your ideas
• 2 pairs join to discuss,
• Then 4 pairs,
• And so on…

3. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 3@CoverosGene #AgileDevOpsCon
Discussion
• What are your biggest impediments?

4. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 4@CoverosGene #AgileDevOpsCon
Discussion
• What are your biggest impediments?
• What makes your organization especially challenging?

5. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 5@CoverosGene #AgileDevOpsCon
Discussion
• What are your biggest impediments?
• What makes your organization especially challenging?
• Do you have or can you find a champion to clear impediments for
you? Who is that?

6. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 6@CoverosGene #AgileDevOpsCon
Discussion
• What are your biggest impediments?
• What makes your organization especially challenging?
• Do you have or can you find a champion to clear impediments for
you? Who is that?
• How can you get the champion involved?

7. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 7@CoverosGene #AgileDevOpsCon
Organizational culture
Pathological
Power-oriented
Low cooperation
Failure leads to
scapegoating
Experimentation
prohibited
Novelty crushed
Bureaucratic
Rule-oriented
Modest cooperation
Failure leads to
justice
Experimentation
discouraged
Novelty leads to problems
Generative
Performance-oriented
High cooperation
Failure leads to
learning
Experimentation
encouraged
Novelty implemented

8. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 8@CoverosGene #AgileDevOpsCon
Discussion
• What are your biggest impediments?
• What makes your organization especially challenging?
• Do you have or can you find a champion to clear impediments for
you? Who is that?
• How can you get the champion involved?
• Do you have a pathological, bureaucratic, or generative culture?

9. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 9@CoverosGene #AgileDevOpsCon
Discussion
• What are your biggest impediments?
• What makes your organization especially challenging?
• Do you have or can you find a champion to clear impediments for
you? Who is that?
• How can you get the champion involved?
• Do you have a pathological, bureaucratic, or generative culture?
• Are you an island of DevOps and Agile, or is the rest of the
organization transforming with you?

10. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 10@CoverosGene #AgileDevOpsCon
Discussion
• What are your biggest impediments?
• What makes your organization especially challenging?
• Do you have or can you find a champion to clear impediments for
you? Who is that?
• How can you get the champion involved?
• Do you have a pathological, bureaucratic, or generative culture?
• Are you an island of DevOps and Agile, or is the rest of the
organization transforming with you?
• How can you build a culture of learning?

11. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 11@CoverosGene #AgileDevOpsCon
Discussion
• …
• Do you have a pathological, bureaucratic, or generative culture?
• Are you an island of DevOps and Agile, or is the rest of the
organization transforming with you?
• How can you build a culture of learning?
• What are your transformation goals? Are you focused on outcomes
or outputs?

12. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 12@CoverosGene #AgileDevOpsCon
Benefits of DevOps
Elite performing (top 7%) vs. low performers (bottom 15%):
• deploy code 46 times more often
• have 2,555 times faster lead time
• changes are 1/7 as likely to fail
• recover from those failures 2,604 times faster

13. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 13@CoverosGene #AgileDevOpsCon
Benefits of DevOps

14. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 14@CoverosGene #AgileDevOpsCon
Discussion
• …
• Do you have a pathological, bureaucratic, or generative culture?
• Are you an island of DevOps and Agile, or is the rest of the
organization transforming with you?
• How can you build a culture of learning?
• What are your transformation goals? Are you focused on outcomes
or outputs?

15. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 15@CoverosGene #AgileDevOpsCon
Metrics as Targets
“People with targets and
jobs dependent upon
meeting them will probably
meet the targets –
even if they have to destroy
the enterprise to do it.”
– W. Edwards Deming

16. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 16@CoverosGene #AgileDevOpsCon
Principles of Measures
• Principle 1:
Measures should encourage desired behavior by the front lines.
• Principle 2:
Measures should provide information for senior managers to make
decisions.
• Principle 3:
Principle 1 takes precedence over Principle 2.
from Learning to See: Value-Stream Mapping to Create Value
and Eliminate Muda by Mike Rother and John Shook

17. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 17@CoverosGene #AgileDevOpsCon
Discussion
• …
• Do you have a pathological, bureaucratic, or generative culture?
• Are you an island of DevOps and Agile, or is the rest of the
organization transforming with you?
• How can you build a culture of learning?
• What are your transformation goals? Are you focused on outcomes or
outputs?
• Do you have metrics to support your progress?

18. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 18@CoverosGene #AgileDevOpsCon
Lean Transformation
1. Find a change agent (how about you?)
2. Find a sensei (a teacher whose learning curve you can borrow)
3. Seize (or create) a crisis to motivate action across your firm
4. Map the entire value stream for all your product families
5. Pick something important and get started removing waste quickly,
to surprise yourself with how much you can accomplish in a very
short period.
from Lean Thinking by Jim Womack and Dan Jones

19. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 19@CoverosGene #AgileDevOpsCon
Transformation
"Consider business stakeholders as
your customer during a transformation."
"Find your biggest adversary.
Then find out what their boss is asking them to do.
Make them look good by providing that value."
- Cheryl Hammond @bsktcase

20. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 20@CoverosGene #AgileDevOpsCon
Discussion
• …
• Do you have a pathological, bureaucratic, or generative culture?
• Are you an island of DevOps and Agile, or is the rest of the
organization transforming with you?
• How can you build a culture of learning?
• What are your transformation goals? Are you focused on outcomes or
outputs?
• Do you have metrics to support your progress?
• Can you identify where you might find a quick win?

21. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 21@CoverosGene #AgileDevOpsCon
Wrap Up

22. © COPYRIGHT 2019 COVEROS, INC. ALL RIGHTS RESERVED. 22@CoverosGene #AgileDevOpsCon
hub.techwell.com
Join the
TechWell Hub
Continue the
discussion
#agiledevopswest