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© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
The Business Of Content Management: Blogging V3.
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Who’s Got A Blog?
Is It Mobile Friendly?
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Who’s got a scheduled global content deployment strategy
for multiple channels, devices and guest types?
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
• “Web log” or personal chronicle
• Hobbies & Interests
• Opinions & Ratings
• News & Press Releases
• Light Education
• Push Sales
Blogging In 2006
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Why Do You Have A Blog?
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
• Engagement
• Event Information
• Education on your brand
• Alert (Crisis) Management
• Tell Stories
• “To Inform”
Blogging Directives
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
BLOG
CONTENT
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Blog. Content. Same thing. Right?
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
POST
Blog.
POST
Content.
COMMUNITIES
SOCIAL MEDIA
VIDEOS
PODCASTS
DIRECT
TWEETS
WEBSITES
THREADS
FORUMS
ARTICLES
PRESS
RELEASES
EMAILS
INTERNAL
MESSAGING
SPECIAL
OFFERS
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
! Storytelling
! Guest Messaging
! Campaign Structure
! Unique Voice Within Vertical
! Socially Connective Tissue
! Brand Impression
! Recruitment
! Retention
Content Directives
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
SEO
Content Byproducts
WOM TRUST SHAREABILITYSHAREABILITYSHAREABILITY
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
But I need to blog create content right?
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
! Guest bloggers
! Blogger outreach programs
! Brand ambassadors generated
! Pre, during & post event coverage
! Webinars, live #Tweetchats & live events
! Survey & feedback results
! Industry news
Alternative to Brand-centric Content Development
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Alternative to Brand-centric Content Development
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Demo, Device, Distribution & Diversity.
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Learn what they mean or hire someone who does.
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Who is coming to my content?
! Family - Facebook? Email?
! Groups - Special rates?
! Business - Last minute plans?
What makes them engage?
! Planning
! Referrals
! Seasonality
... All of the above?
Content: Demo
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
How are they connected to you?
! Direct to call center: “The Questioner”
! Repeat customer (WOM?): “The Scheduler”
! Home/o"ce/tablet: “The Planner”
! Mobile User: “The Hunter”
Ask and find out!
Content: Device
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Distribution of your campaign content:
! Active, passive or lazy?
! Ubiquitous “blanket” content
! Content from engagement (social)
! Concierge content (1-to-1)
! WOM: Referral activated
Ask your guest what they want!
Content: Distribution
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Content that speaks to my lifestyle(s):
! Quick & E"cient
! Romanced & detail rich
! Ratings & Reviews
! Price. How much?
“Content Diversification,” do you have it?
Content: Diversity
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Diversify your content:
! Rates & Specials - make it exciting and “share worthy”
! Testimonials - must be authentic with no sales
! Information - must feel like education, no legal-ease
! Ratings & reviews - talk openly on challenges and improvements
! Speak your brand - what does it mean to be you?
Blogging is one part of a much larger (content) whole.
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Wrap it up and put a bow on it.
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Put A Face On It
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
CONSIDERATION SET
DIFFERENTIATE
ENTICE
BOOKING
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Month 3Month 2Month 1
2 2 3 3 5
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
But I don’t have the time for all this!
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
The question always becomes:
! Do I hire for this position?
! Is there content services?
! How will they know my brand?
http://thecontentinators.com/
Make time, staff internally or hire experts
DEMAND
DEMAND
JUSTICE!
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
! Your blog articles are the nucleus
! Content that feels like advertising will fail
! Process for blanket content vs. custom content
! Is your social media supporting your content or siloed?
! How much topical diversification is in your content?
! Be mobile-friendly or lose a future foothold
! Content is NOT just a blog post!
! Measure with analytics
...if it works, do it again in a new way!
Key Takeaways
© 2013 COPYRIGHT • JUSTICEMITCHELL.COM • ALL RIGHTS RESERVED
Questions & Statistically Probable Answers
“JusticeMitchell” - Twitter, Skype, AIM, Gmail ...
www.JusticeMitchell.com

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The Business Of Content Management: Blogging V3.

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