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Long term digital-driven strategy

            Hasnain Zaheer
BEFORE
Brochureware




               2
BEFORE
Brochureware




               3
BEFORE
    Events for high-end financial planners
•    Founded in 2005
•    Learning & development needs of independent financial advisers
•    Estate planning, business succession, tax planning, super (retirement savings), investments
•    High profile presenters and sponsors
      BUT
•    GFC in 2008
•    Growing competition from me-too’s
•    Seismic shifts and reforms in financial advice market – commission-based models to fee-based
      ALSO
•    Content and relationships with industry experts was not leveraged, except for speaking
•    Transactional, not relationship oriented with delegates, still lot of repeat delegates without even
     trying
•    Event specific sponsors
                                         4
AFTER
Re-inventing with an integrated strategy
•   Re-invented the market, product and customer we were serving
•   Integrated strategy that revolved around ongoing revenue, not just event based transactional
    revenue – Online content, membership, sponsorship and blending everything
•   Moved up to family office, wealth management market
•   Name changed to Private Wealth Network
•   Content strategy around newsletter, webinar, podcasts, knowledge directory, Linkedin.
•   Extend and deepen the relationship with sponsors & delegates, not expand the market
•   Stronger virtual relationship when you already share a trusted relationship in the real world




                                       5
6
AFTER
Re-inventing with an integrated strategy
•   Event blog
•   Newsletter
•   Knowledge
•   Membership
•   Podcasts
•   Webinars
•   Videos
•   Paid membership




                      7
8
9
AFTER
    Results
     Hard
•    Traffic
•    Paid membership revenue stream: Paid membership & private membership
•    Lower cost of delegate acquisition
•    Network sponsorship
     Soft
•    Deeper engagement
•    Long term relationships
•    Search engine friendlier




                                          10
Thank you, any questions


hasnain@simplogy.com | (61) 403 569 410 | www.simplogy.com




                        11

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Pwn case presentation

  • 1. Long term digital-driven strategy Hasnain Zaheer
  • 4. BEFORE Events for high-end financial planners • Founded in 2005 • Learning & development needs of independent financial advisers • Estate planning, business succession, tax planning, super (retirement savings), investments • High profile presenters and sponsors BUT • GFC in 2008 • Growing competition from me-too’s • Seismic shifts and reforms in financial advice market – commission-based models to fee-based ALSO • Content and relationships with industry experts was not leveraged, except for speaking • Transactional, not relationship oriented with delegates, still lot of repeat delegates without even trying • Event specific sponsors 4
  • 5. AFTER Re-inventing with an integrated strategy • Re-invented the market, product and customer we were serving • Integrated strategy that revolved around ongoing revenue, not just event based transactional revenue – Online content, membership, sponsorship and blending everything • Moved up to family office, wealth management market • Name changed to Private Wealth Network • Content strategy around newsletter, webinar, podcasts, knowledge directory, Linkedin. • Extend and deepen the relationship with sponsors & delegates, not expand the market • Stronger virtual relationship when you already share a trusted relationship in the real world 5
  • 6. 6
  • 7. AFTER Re-inventing with an integrated strategy • Event blog • Newsletter • Knowledge • Membership • Podcasts • Webinars • Videos • Paid membership 7
  • 8. 8
  • 9. 9
  • 10. AFTER Results Hard • Traffic • Paid membership revenue stream: Paid membership & private membership • Lower cost of delegate acquisition • Network sponsorship Soft • Deeper engagement • Long term relationships • Search engine friendlier 10
  • 11. Thank you, any questions hasnain@simplogy.com | (61) 403 569 410 | www.simplogy.com 11

Editor's Notes

  1. Think digital assets. When you are in campaign mindset, use it to create targeted audiences to acquire customers and then to convert them into advocates. 1 advocate will be more valuable than 10 transactional customers. So, content has proven value in - sales (lower long term cost of acquisition, enhance loyalty), - operations / customer service and - brand value
  2. We had to reinvent because of the severe GFC related issues, plus changes in our own market.
  3. This is how the home page looks today – a portal for a niche audience.
  4. Incremental increase of investment and engagement. Use of face to face media to help with online media, not vice versa
  5. Example of a knowledge article with video, Similarly, we have used audio recording, webinars and their recordings
  6. Example of a portal page of a knowledge category
  7. Traffic increased 3x initially then settled as we worked on our plan to have deeper engagement with limited audience. There are new revenue streams that are long term and more certain.