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Putting Social Media into
  Your Sales Process
          Bill Rice
          @billrice
     www.bettercloser.com
Talking
Social
Media
Obligatory social media slide
And another...
And a couple more...
Oh, and we need a process...
You're afraid of the complexity...
Your real fear...
Really it's not hard
You don't believe me?
Social Web
and
Buying Behavior
Buying behavior is changing
Seeing more of this
And this...
And a whole lot more
Prospecting
with
Social Media
Only 3 Tools
Basic elements of a sale

Solution selling defines it this way:

Sales = Pain x Power x Vision x Value x Control

So will I. We're going to use social media to help us:

   Look for pain or highlighting latent pain
   Seek power
   Align vision
   Confirm value and reducing risk
   Drive the process to close--control
Finding pain

Keywords

  Turn the pain tree into keywords
     How do their customers talk about the pain?
     How do your prospects talk about the pain?
  Turn the vision into keywords
     How do you describe the solution vision?
     How would a prospect describe a like vision?
  Consider different power levels. They talk differently.
  Don't forget about the competitor!
Quick Action

Creating Keywords List

   Problems you can solve
   Related systems
   Competitive products
   Key player job titles

Let's see how this list can generate steady flow of prospects...
Searching for pain

 Searching (pain) keywords   Bingo! Suspect.
Searching for pain
Searching for pain
Seeking power

Linkedin.com is THE central repository of power !

Step 0: Get on Linkedin.com
Step 1: Connect with ALL your (happy) clients
Step 2: Get recommendations from ALL your (happy) clients
Seeking power

Advantages of Linkedin.com

1.   Demographics
2.   Self-segmented
3.   Research is all there
4.   Track record
5.   Identifies pathways
Searching Linkedin.com from Google
  site:linkedin.com "current * architect" "websphere" (inurl:pub | inurl:in) -intitle:directory "greater chicago area"
Aligning Vision

This is often the hardest part of the sale.

It is a give in take of open questions, confirming questions, and
controlling questions.

You're trying to hone in on the real buying trigger.
Identify likely vision
Competitive
Intelligence
Who are your competitors?
What are they working?
Using Twitter
Loose lips...
Let's
Find a Deal
Free Offer

One hour working your specific target accounts (webinar):

   First 5 to Tweet:
       Enjoying @billrice presentation on #socialselling
   First 5 to connect via Linkedin.com
       http://linkedin.com/in/billrice
Generating list of prospects

Target Profile:

   Enterprise Architect
   Using IBM Websphere
   Bangalore, India

Google Query:

   site:linkedin.com
   "current * architect"
   "websphere"
   (inurl:pub | inurl:in) -intitle:directory "bangalore"
List of prospects
    site:linkedin.com "current * architect" "websphere" (inurl:pub | inurl:in) -intitle:directory "bangalore"
Research prospects
Complete your Key Players List
Looking for more triggers
Looking for targets of opportunity
Key Points

Create list of keywords:

   Pain
   Related systems
   Key player titles
   Competitors

Use:

   Google search/alerts
   Twitter search
   Linkedin.com
Thank you!

Bill Rice
@billrice
bill@kaleidico.com
www.bettercloser.com

More Resources at:
http://bettercloser.com/resources

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Putting Social Media into Your Sales Process