Publication List, Management Theories, Organizational Learning, Learning Organization, Business Strategies, Service Quality, Brand, Service Innovation, Buddhism, Buddhist Approach to Strategy, Robotics Engineering, Heat and Mass Transfer, Combustion, Turbulent Diffusion Flames, Flame Instability, Robust Control Theories, Tourism, Entrepreneurship, University Education Policy, Corporate Citenzhip Behaviors, Brand Management, Customer Loyalty, Customer Satisfaction, School of Management, Mae Fah Luang University.
Dr. Mohammad Thoufiqul Islam is an Associate Professor at the University of Dhaka. He has over 15 years of experience in academia teaching courses such as management information systems, organizational behavior, and strategic management. His research focuses on areas like innovation management, microfinance, and the diffusion of innovations. He has published over 20 papers in journals and conferences and served on the editorial boards of several publications.
The book reviews "Knowledge Management: Tools & Techniques" by R.C. Agarwal, which examines various tools and strategies for knowledge management used across multiple industries. The book is divided into eight units that look at implementing knowledge management in industries like beverage, law, public transport, telecommunications, public organizations, schools, and catering. Each unit contains case studies and research on how specific organizations have captured, organized, accessed, and reused knowledge through different knowledge management initiatives and technologies. While providing insights into different contexts, the review notes that all case studies are from non-Indian organizations and some sections could be more clearly organized.
Importance of Strategic Management to SME's VersatileCFO
This Presentation will be eye opener to the SME's to know the importance of Strategic Management and how to use it to better their business prospect.
Make it viral. Learn and share
Towards a Theory of National and Organizational Level Ethical Leadership for ...C.C. Dr. Tan
This article first presented a research on the association between ethical leadership and employee's commitment for the organization and then extended its efforts to national level to identify national competitiveness drivers.
Supply Chain Management and OM in business model cc tan (2015)C.C. Dr. Tan
These slides demonstrate the alignment, adaptability and agility concepts of SCM and OM in business model framework - aligning the various functions of business organization, i.e. financial, operations, outsourcing, SCM, etc.
These lecture slides focus on business ethics - conceptual frameworks, behavioral issues, and various aspects and scopes of business ethics applications including corporate governance, corporate social responsibility (CSR), social entrepreneurship, social innovation, competitive advantages, green strategies, tourism, ethical leadership, business ethics as doing the right things (strategy), consumer behaviors and marketing theories, total quality management etc.
This document outlines a course on strategic management taught by Prof. Prasad Kulkarni at the Gogte Institute of Technology in Belgaum, India. The course objectives include understanding strategic management, strategy formulation, external environment assessment, resource analysis, and applying strategies. It also discusses key concepts like developing a strategic vision and mission, analyzing company values, and linking values to strategic vision. Example strategies of companies like AMUL, JSW, and Reliance are provided.
Ethics part ii 2014 by Dr CC Tan (drcctan@yahoo.com)C.C. Dr. Tan
This is the second part of business ethics class material - From Dr. C.C. Tan (drcctan@yahoo.com). Linking the concepts of business ethics CSR1, CSR2, CSR3 and CSP to Marketing 3.0 in terms of brand identity, brand integrity and brand character. Also social entrepreneurship concept in view of deontology and utilitarianism and strategy in an OM (Operations Management) framework is introduced.
Dr. Mohammad Thoufiqul Islam is an Associate Professor at the University of Dhaka. He has over 15 years of experience in academia teaching courses such as management information systems, organizational behavior, and strategic management. His research focuses on areas like innovation management, microfinance, and the diffusion of innovations. He has published over 20 papers in journals and conferences and served on the editorial boards of several publications.
The book reviews "Knowledge Management: Tools & Techniques" by R.C. Agarwal, which examines various tools and strategies for knowledge management used across multiple industries. The book is divided into eight units that look at implementing knowledge management in industries like beverage, law, public transport, telecommunications, public organizations, schools, and catering. Each unit contains case studies and research on how specific organizations have captured, organized, accessed, and reused knowledge through different knowledge management initiatives and technologies. While providing insights into different contexts, the review notes that all case studies are from non-Indian organizations and some sections could be more clearly organized.
Importance of Strategic Management to SME's VersatileCFO
This Presentation will be eye opener to the SME's to know the importance of Strategic Management and how to use it to better their business prospect.
Make it viral. Learn and share
Towards a Theory of National and Organizational Level Ethical Leadership for ...C.C. Dr. Tan
This article first presented a research on the association between ethical leadership and employee's commitment for the organization and then extended its efforts to national level to identify national competitiveness drivers.
Supply Chain Management and OM in business model cc tan (2015)C.C. Dr. Tan
These slides demonstrate the alignment, adaptability and agility concepts of SCM and OM in business model framework - aligning the various functions of business organization, i.e. financial, operations, outsourcing, SCM, etc.
These lecture slides focus on business ethics - conceptual frameworks, behavioral issues, and various aspects and scopes of business ethics applications including corporate governance, corporate social responsibility (CSR), social entrepreneurship, social innovation, competitive advantages, green strategies, tourism, ethical leadership, business ethics as doing the right things (strategy), consumer behaviors and marketing theories, total quality management etc.
This document outlines a course on strategic management taught by Prof. Prasad Kulkarni at the Gogte Institute of Technology in Belgaum, India. The course objectives include understanding strategic management, strategy formulation, external environment assessment, resource analysis, and applying strategies. It also discusses key concepts like developing a strategic vision and mission, analyzing company values, and linking values to strategic vision. Example strategies of companies like AMUL, JSW, and Reliance are provided.
Ethics part ii 2014 by Dr CC Tan (drcctan@yahoo.com)C.C. Dr. Tan
This is the second part of business ethics class material - From Dr. C.C. Tan (drcctan@yahoo.com). Linking the concepts of business ethics CSR1, CSR2, CSR3 and CSP to Marketing 3.0 in terms of brand identity, brand integrity and brand character. Also social entrepreneurship concept in view of deontology and utilitarianism and strategy in an OM (Operations Management) framework is introduced.
Dr. J. Mala Jayashree has over 10 years of teaching experience and holds a Ph.D in Commerce. She has published a book and over 12 papers in international journals. Her areas of expertise include organizational culture, corporate governance, and environmental pollution. She is currently working as an Assistant Professor and her strengths include being a hard worker with strong research and publishing experience.
The document summarizes the 7rd International Conference on Social Science and Humanities held from November 7-8, 2016 in Singapore. The conference was held at the Nanyang Technological University, Nanyang Executive Centre in Singapore. The summary includes details about the keynote speakers, plenary speakers and lists some of the paper presentations.
This document is a curriculum vitae for Dr. M. Veeramuthu. It summarizes his educational and professional background. He holds a Ph.D in Management Accounting from A. A. Govt. Arts College in Villupuram. He has worked as an assistant professor and head of the Department of Commerce at Saraswathy College of Arts and Science since 2008. He has published papers in several national and international journals and conferences on topics related to capital budgeting, job satisfaction, and banking.
The main purpose of this research was to study the relationship of the teachers’ perception
towards their organizational culture and their level of job satisfaction at Kantana Institute in Thailand
during the academic year 2021-2022. A total of one hundred and twenty-three (123) from the English
department under International Education at Kantana Institute were surveyed for this study. The main resource of data was the questionnaire that investigated the teacher’s perception towards
organizational culture and their job satisfaction at Kantana Institute. The collected data were analyzed
by using the mean, standard deviation, and Pearson Product Moment Correlation Coefficient. The
research findings indicated that the level of organizational culture was high in the school and from the
results of the teachers’ job satisfaction. The correlation analysis result showed there was a strong
positive relationship between teachers’ perception towards organizational culture and their level of
job satisfaction. The recommendations based on the results showed 1) Teachers constantly improve
their adaptability, increase their sense of responsibility as teachers, and actively communicate with
administrators to reflect their views on the surrounding environment, 2) Future researchers should
extend their studies to public and private higher education institutions to better assess lecturers’ job
satisfaction and organizational culture, and 3) Managers' perceptions of organizational culture and job satisfaction also need to be considered. In order to have a deeper understanding and be more accurate, descriptive explanatory exploratory research, qualitative, qualitative, and quantitative research
methods should all be considered.
11(3) 2020 ITJEMAST Multidisciplinary Research Articles drboon
Non-destructive testing method Heat loss Thermal conductivity Specific heat Know-how Psychological contract breach Employees' Workplace behaviour Workplace spirituality Human resource management (HRM) Power sector Positive classroom Male teachers Classroom management system Public primary schools Private primary school Positive motivation students Quality primary education Grout rheology Construction workings High-precision lining Tunneling complex Cement slurry Reinforcement solutions Smart building systems Green architecture Green roof Green design Sustainable environmental architecture Smart energy management Architecture technology Neo-Functionalism Trade integration CPEC agreement Economic integration Regional cooperation Pak-China relations Pak-Iran relations Central Asia Republics Sino-Pakistan Agreement
This document provides the curriculum vitae of Dr. D. Vetrivelan. It summarizes his educational qualifications including a Ph.D in Human Resource Management. It also outlines his teaching experience at various institutions and industry experience working in life insurance. Finally, it lists his publications, conference presentations, participation in workshops and programs organized.
This document summarizes a research article about developing a smart motorcycle helmet. The helmet is designed to detect crashes in real-time and send emergency notifications via SMS. It also includes an anti-theft tracking system and alcohol level detector. Sensors in the helmet connect to a Raspberry Pi and Arduino board, allowing it to connect to the Internet via 3G and send data to a cloud computing infrastructure. The goal is to help improve safety for motorcycle riders in emergencies.
The document discusses learning analytics and cognitive automation, and their implications for education. It begins by outlining how cognitive automation is automating routine cognitive work. This will impact learning analytics, as analytics aggregate lower-level data and AI automates routine cognitive tasks. As a result, humans must focus on higher-order skills like creativity, ethics, resilience and curiosity. The document then provides examples of learning analytics research focusing on dispositions, teamwork and learning beyond the classroom. It argues analytics could assess holistic development if they evaluate integration of knowledge, skills and dispositions over time.
Updated Resume Dr. Shinde January 2024.pdfgovindshinde28
Currently working as a Professor in Pillai HOC Institute of Management Studies and Research, Rasayani, Maharashtra . Before this I worked as Director and Professor of Marketing & Finance at H.K. Institute of Management Studies and Research, Mumbai. I have done Ph.D. in Management Science, M.Com in Costing and Taxation, MBA in Marketing Management, and also have done Government Diploma in Co-Operation and Accountancy. I have a rich academic and Administrative experience of 26 years and also worked as I/c Director and I/c Principal in MGMCCSIT Navi Mumbai and have served the organization for 9 years. I also have worked in Bharati Vidyapeeth’s IMSR, Navi Mumbai for 12 years and have taught the courses like MMS, MMM, MFM, MHRDM, BBA and BCA. I have presented and published more than 75 research papers in various national and international conferences, seminars and reputed and referred national and international Journals, Scopus, Web of science, UGC Care listed Journals. I am a Research Guide and have guided 6 Ph. D students in Finance, Marketing specializations and General Management; under my able guidance 5 students have got Ph.D. awarded. I have published 10 Books related to Management Stream. I have got three Indian Process patents registered on my name. I have been awarded by Bharati Vidyapeeth Pune for my achievement in academics during the year 2010, Excellence in teaching award, by IEDRA Delhi for excellence in Indian education in 2012 and by ISCM Maharashtra as best professor in Management during the year 2013. Lifetime Achievement Award, by IECT, October 2020. Distinguished Academician Award, by Research Education Solutions (RES) and Sidvi Foundation Delhi in 2023. I am serving on the editorial board of various reputed and referred national and international Journals. I am also a member of Various Professional associations in commerce and Management. My few research papers have got best papers awards in conferences. I am serving as a subject expert for the University CAS, and Teachers appointment in Mumbai University. I am also serving on various bodies of University of Mumbai as a Member and a BOS member of SRTMU Nanded.
The Asian Institute of Technology (AIT) has maintained its position as the top ranked international university according to the latest U-Multirank annual world university rankings, receiving six perfect scores for international orientation for the second consecutive year. AIT is the only Asian university to achieve this ranking. AIT also ranked in the top 25 universities globally for income from continuous professional development programs. Recent events at AIT include partnerships signed with Indian Institute of Technology Roorkee and Druk Green Power Corporation of Bhutan, as well as leadership programs, seminars, and new staff appointments.
This document summarizes Martin Kunc's presentation at the UK SD Chapter Annual Meeting in 2015. It outlines Kunc's background and career path, including his PhD studies at the London Business School where he developed a framework combining the resource-based view with managerial cognition. It then discusses Kunc's almost 10 years of research in areas like competitive dynamics, innovation systems, and strategy. Finally, it looks ahead to Kunc's vision for how system dynamics can be further integrated into fields like health systems, energy, and destination management over the next 10 years.
Dr. C. JEEVA M.A, M.Phil. NET, Ph.D. is the Assistant Professor in Economics, Providence College for Women, Coonoor, The Nilgiris District. She is enriched with 8Years of teaching experience and gained 5 Years of research experience. She has published 10 International level journals approved by UGC. She has also presented 12 papers at the National and International level seminar/Conferences and honored the best research paper award titled “Revolution in Education System – K12 Education System and its Presence in India” by Research Development Association & Research Development Research Foundation, Jaipur in 2016. Her area of specialization includes Industrial Economics, Labour & Agricultural Economics. Her special area of interest includes the Education System, climate change, food adulteration, Misleading Advertisements, solar cooking, poverty and food security. She has published an extensively edited chapter book titled “A Study on E-Commerce and Consumer Protection in India: Challenges and Remedies” in 2019. She has been an active member of the college Placement Cell during 2013-2017. She is a sports and cultural coordinator of Department Extension activity organised for Sarguru Adivasi children from 2014 to till date. Gradually she is an active member of the Quality Assurance Cell from 2019 to till date. She has successfully completed MOOC/SWAYAM course (MHRD) on Managerial Economics in 2019. Recently she had awarded as Best Young Faculty Award by Novel Research Academy Puducherry, India during 2020.
Factor analysis of service quality in university libraries in sri lankaAlexander Decker
This document summarizes a research study that examined factors influencing service quality in university libraries in Sri Lanka. The researchers administered a questionnaire to 232 users across 3 universities. Exploratory factor analysis identified 4 key factors that accounted for 50.3% of the variance in perceptions of service quality: 1) convenient opening hours, 2) current information, 3) collection comprehensiveness, and 4) convenient access to collection. The study aimed to develop an empirical model of service quality for university libraries in Sri Lanka.
1. The paper discusses the need for barrier-free or universally designed hotels in smart cities in India. Smart cities aim to be sustainable, inclusive and equitable, but existing design principles can act as barriers.
2. Universal design principles focus on inclusion, equality and independence for all users. A comprehensive universal design framework is proposed that incorporates universal design principles, principles specific to India, and environmental sustainability.
3. Adopting comprehensive universal design in hotels located in smart cities could help planners achieve equity, quality of life, social inclusion and environmental goals for residents of all abilities. Barrier-free hotels are important to promote accessible tourism for the large population with disabilities.
Increasing Value Through Technology - Education SummitThe Mind Lab
The document discusses the roles of technology in higher education. It explores how technology can enable more personalized and adaptive learning through tools like learning analytics and intelligent tutoring systems. However, higher education institutions face challenges in disrupting traditional models of education and achieving coherence in strategic technology adoption. Moving forward, technologies like quantum computing, artificial intelligence, and adaptive learning platforms may help create more individualized learning experiences through "technology patterning" for each student.
Yash Pratap Singh graduated from IIT Gandhinagar with a B.Tech in Mechanical Engineering and minors in Humanities and Social Sciences. He currently works as a Management Trainee at HDFC Bank in Mumbai, where he works on projects using technologies like AI, blockchain, and VR. Previously he did internships at Microsoft developing a Kinect data collection platform and at UL Inc. researching water purification technologies. He received several awards for his academic performance and extracurricular involvement at IIT Gandhinagar, where he held leadership roles in student clubs and councils.
The document summarizes a pilot study conducted by two teachers at the Preparation Center for Languages and Mathematics at Mahidol University International College. The study aimed to improve students' small group discussion skills by having them annotate videos of their discussions using video editing software. Specifically, the software allowed students to add subtitles and callouts to videos to comment on elements of effective discussions like offering viewpoints, asking questions, and changing topics. The goal was to encourage deeper self-reflection and peer assessment compared to traditional review methods. The document provides context on the importance of communication skills and discusses relevant research supporting the use of video feedback and annotation.
The document summarizes a pilot study conducted by two teachers at the Preparation Center for Languages and Mathematics at Mahidol University International College. The study aimed to improve students' small group discussion skills by having them annotate videos of their discussions using video editing software. Specifically, the study sought to encourage students to more deeply engage in self-assessment and peer assessment of discussions. In the study, teachers first used the video editor to demonstrate discussion elements like offering viewpoints, agreeing/disagreeing, and asking clarification. Students were then instructed to annotate subsequent discussion videos themselves using the same elements for self-reflection and peer feedback.
Contract cheating a view from three Calgary post secondary institutionsUniversity of Calgary
A paper presented at the 2019 Learning Specialists Association of Canada (LSAC) National Conference, Olds, Alberta, Canada. How to cite this slide deck: Rossi, S., Eaton, S. E., Toye, M. A., & Chibry, N. (2019, May 27). Contract cheating: A view from three Calgary post-secondary institutions. Paper presented at the Learning Specialists Association of Canada (LSAC) National Conference, Olds, AB.
Comprehensive inductive and deductive research approaches are explained. Topics include research paradigm i.e. ontology, epistemology and methodology, theory and its characteristics, research design procedures, research objective statements, operationalization and questionnaire design, different research types (quantitative, qualitative, experimental, phenomenal, descriptive, etc.), and research quality, i.e. validity, reliability, generalizability, sampling, etc. by the use of pictorial illustrations that make the study of business research simpler. These slides are suitable for Bachelor, Master and phD students.
Business Model Systems Thinking in Creating Sustainable Competitive Advantage...C.C. Dr. Tan
These are the lecture notes for strategic management in the School of Management, at Mae Fah Luang University. Suitable for Bachelor, Master and PhD Level Studies. Topics are contemporary: business model, blue ocean, innovation, startup ventures, inductive approach, deductive approach, supply chain management, logistics, operations management, competitive advantage.
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Similar to Publication Dr. C.C. Tan, School of Management, Mae Fah Luang University, May 2016
Dr. J. Mala Jayashree has over 10 years of teaching experience and holds a Ph.D in Commerce. She has published a book and over 12 papers in international journals. Her areas of expertise include organizational culture, corporate governance, and environmental pollution. She is currently working as an Assistant Professor and her strengths include being a hard worker with strong research and publishing experience.
The document summarizes the 7rd International Conference on Social Science and Humanities held from November 7-8, 2016 in Singapore. The conference was held at the Nanyang Technological University, Nanyang Executive Centre in Singapore. The summary includes details about the keynote speakers, plenary speakers and lists some of the paper presentations.
This document is a curriculum vitae for Dr. M. Veeramuthu. It summarizes his educational and professional background. He holds a Ph.D in Management Accounting from A. A. Govt. Arts College in Villupuram. He has worked as an assistant professor and head of the Department of Commerce at Saraswathy College of Arts and Science since 2008. He has published papers in several national and international journals and conferences on topics related to capital budgeting, job satisfaction, and banking.
The main purpose of this research was to study the relationship of the teachers’ perception
towards their organizational culture and their level of job satisfaction at Kantana Institute in Thailand
during the academic year 2021-2022. A total of one hundred and twenty-three (123) from the English
department under International Education at Kantana Institute were surveyed for this study. The main resource of data was the questionnaire that investigated the teacher’s perception towards
organizational culture and their job satisfaction at Kantana Institute. The collected data were analyzed
by using the mean, standard deviation, and Pearson Product Moment Correlation Coefficient. The
research findings indicated that the level of organizational culture was high in the school and from the
results of the teachers’ job satisfaction. The correlation analysis result showed there was a strong
positive relationship between teachers’ perception towards organizational culture and their level of
job satisfaction. The recommendations based on the results showed 1) Teachers constantly improve
their adaptability, increase their sense of responsibility as teachers, and actively communicate with
administrators to reflect their views on the surrounding environment, 2) Future researchers should
extend their studies to public and private higher education institutions to better assess lecturers’ job
satisfaction and organizational culture, and 3) Managers' perceptions of organizational culture and job satisfaction also need to be considered. In order to have a deeper understanding and be more accurate, descriptive explanatory exploratory research, qualitative, qualitative, and quantitative research
methods should all be considered.
11(3) 2020 ITJEMAST Multidisciplinary Research Articles drboon
Non-destructive testing method Heat loss Thermal conductivity Specific heat Know-how Psychological contract breach Employees' Workplace behaviour Workplace spirituality Human resource management (HRM) Power sector Positive classroom Male teachers Classroom management system Public primary schools Private primary school Positive motivation students Quality primary education Grout rheology Construction workings High-precision lining Tunneling complex Cement slurry Reinforcement solutions Smart building systems Green architecture Green roof Green design Sustainable environmental architecture Smart energy management Architecture technology Neo-Functionalism Trade integration CPEC agreement Economic integration Regional cooperation Pak-China relations Pak-Iran relations Central Asia Republics Sino-Pakistan Agreement
This document provides the curriculum vitae of Dr. D. Vetrivelan. It summarizes his educational qualifications including a Ph.D in Human Resource Management. It also outlines his teaching experience at various institutions and industry experience working in life insurance. Finally, it lists his publications, conference presentations, participation in workshops and programs organized.
This document summarizes a research article about developing a smart motorcycle helmet. The helmet is designed to detect crashes in real-time and send emergency notifications via SMS. It also includes an anti-theft tracking system and alcohol level detector. Sensors in the helmet connect to a Raspberry Pi and Arduino board, allowing it to connect to the Internet via 3G and send data to a cloud computing infrastructure. The goal is to help improve safety for motorcycle riders in emergencies.
The document discusses learning analytics and cognitive automation, and their implications for education. It begins by outlining how cognitive automation is automating routine cognitive work. This will impact learning analytics, as analytics aggregate lower-level data and AI automates routine cognitive tasks. As a result, humans must focus on higher-order skills like creativity, ethics, resilience and curiosity. The document then provides examples of learning analytics research focusing on dispositions, teamwork and learning beyond the classroom. It argues analytics could assess holistic development if they evaluate integration of knowledge, skills and dispositions over time.
Updated Resume Dr. Shinde January 2024.pdfgovindshinde28
Currently working as a Professor in Pillai HOC Institute of Management Studies and Research, Rasayani, Maharashtra . Before this I worked as Director and Professor of Marketing & Finance at H.K. Institute of Management Studies and Research, Mumbai. I have done Ph.D. in Management Science, M.Com in Costing and Taxation, MBA in Marketing Management, and also have done Government Diploma in Co-Operation and Accountancy. I have a rich academic and Administrative experience of 26 years and also worked as I/c Director and I/c Principal in MGMCCSIT Navi Mumbai and have served the organization for 9 years. I also have worked in Bharati Vidyapeeth’s IMSR, Navi Mumbai for 12 years and have taught the courses like MMS, MMM, MFM, MHRDM, BBA and BCA. I have presented and published more than 75 research papers in various national and international conferences, seminars and reputed and referred national and international Journals, Scopus, Web of science, UGC Care listed Journals. I am a Research Guide and have guided 6 Ph. D students in Finance, Marketing specializations and General Management; under my able guidance 5 students have got Ph.D. awarded. I have published 10 Books related to Management Stream. I have got three Indian Process patents registered on my name. I have been awarded by Bharati Vidyapeeth Pune for my achievement in academics during the year 2010, Excellence in teaching award, by IEDRA Delhi for excellence in Indian education in 2012 and by ISCM Maharashtra as best professor in Management during the year 2013. Lifetime Achievement Award, by IECT, October 2020. Distinguished Academician Award, by Research Education Solutions (RES) and Sidvi Foundation Delhi in 2023. I am serving on the editorial board of various reputed and referred national and international Journals. I am also a member of Various Professional associations in commerce and Management. My few research papers have got best papers awards in conferences. I am serving as a subject expert for the University CAS, and Teachers appointment in Mumbai University. I am also serving on various bodies of University of Mumbai as a Member and a BOS member of SRTMU Nanded.
The Asian Institute of Technology (AIT) has maintained its position as the top ranked international university according to the latest U-Multirank annual world university rankings, receiving six perfect scores for international orientation for the second consecutive year. AIT is the only Asian university to achieve this ranking. AIT also ranked in the top 25 universities globally for income from continuous professional development programs. Recent events at AIT include partnerships signed with Indian Institute of Technology Roorkee and Druk Green Power Corporation of Bhutan, as well as leadership programs, seminars, and new staff appointments.
This document summarizes Martin Kunc's presentation at the UK SD Chapter Annual Meeting in 2015. It outlines Kunc's background and career path, including his PhD studies at the London Business School where he developed a framework combining the resource-based view with managerial cognition. It then discusses Kunc's almost 10 years of research in areas like competitive dynamics, innovation systems, and strategy. Finally, it looks ahead to Kunc's vision for how system dynamics can be further integrated into fields like health systems, energy, and destination management over the next 10 years.
Dr. C. JEEVA M.A, M.Phil. NET, Ph.D. is the Assistant Professor in Economics, Providence College for Women, Coonoor, The Nilgiris District. She is enriched with 8Years of teaching experience and gained 5 Years of research experience. She has published 10 International level journals approved by UGC. She has also presented 12 papers at the National and International level seminar/Conferences and honored the best research paper award titled “Revolution in Education System – K12 Education System and its Presence in India” by Research Development Association & Research Development Research Foundation, Jaipur in 2016. Her area of specialization includes Industrial Economics, Labour & Agricultural Economics. Her special area of interest includes the Education System, climate change, food adulteration, Misleading Advertisements, solar cooking, poverty and food security. She has published an extensively edited chapter book titled “A Study on E-Commerce and Consumer Protection in India: Challenges and Remedies” in 2019. She has been an active member of the college Placement Cell during 2013-2017. She is a sports and cultural coordinator of Department Extension activity organised for Sarguru Adivasi children from 2014 to till date. Gradually she is an active member of the Quality Assurance Cell from 2019 to till date. She has successfully completed MOOC/SWAYAM course (MHRD) on Managerial Economics in 2019. Recently she had awarded as Best Young Faculty Award by Novel Research Academy Puducherry, India during 2020.
Factor analysis of service quality in university libraries in sri lankaAlexander Decker
This document summarizes a research study that examined factors influencing service quality in university libraries in Sri Lanka. The researchers administered a questionnaire to 232 users across 3 universities. Exploratory factor analysis identified 4 key factors that accounted for 50.3% of the variance in perceptions of service quality: 1) convenient opening hours, 2) current information, 3) collection comprehensiveness, and 4) convenient access to collection. The study aimed to develop an empirical model of service quality for university libraries in Sri Lanka.
1. The paper discusses the need for barrier-free or universally designed hotels in smart cities in India. Smart cities aim to be sustainable, inclusive and equitable, but existing design principles can act as barriers.
2. Universal design principles focus on inclusion, equality and independence for all users. A comprehensive universal design framework is proposed that incorporates universal design principles, principles specific to India, and environmental sustainability.
3. Adopting comprehensive universal design in hotels located in smart cities could help planners achieve equity, quality of life, social inclusion and environmental goals for residents of all abilities. Barrier-free hotels are important to promote accessible tourism for the large population with disabilities.
Increasing Value Through Technology - Education SummitThe Mind Lab
The document discusses the roles of technology in higher education. It explores how technology can enable more personalized and adaptive learning through tools like learning analytics and intelligent tutoring systems. However, higher education institutions face challenges in disrupting traditional models of education and achieving coherence in strategic technology adoption. Moving forward, technologies like quantum computing, artificial intelligence, and adaptive learning platforms may help create more individualized learning experiences through "technology patterning" for each student.
Yash Pratap Singh graduated from IIT Gandhinagar with a B.Tech in Mechanical Engineering and minors in Humanities and Social Sciences. He currently works as a Management Trainee at HDFC Bank in Mumbai, where he works on projects using technologies like AI, blockchain, and VR. Previously he did internships at Microsoft developing a Kinect data collection platform and at UL Inc. researching water purification technologies. He received several awards for his academic performance and extracurricular involvement at IIT Gandhinagar, where he held leadership roles in student clubs and councils.
The document summarizes a pilot study conducted by two teachers at the Preparation Center for Languages and Mathematics at Mahidol University International College. The study aimed to improve students' small group discussion skills by having them annotate videos of their discussions using video editing software. Specifically, the software allowed students to add subtitles and callouts to videos to comment on elements of effective discussions like offering viewpoints, asking questions, and changing topics. The goal was to encourage deeper self-reflection and peer assessment compared to traditional review methods. The document provides context on the importance of communication skills and discusses relevant research supporting the use of video feedback and annotation.
The document summarizes a pilot study conducted by two teachers at the Preparation Center for Languages and Mathematics at Mahidol University International College. The study aimed to improve students' small group discussion skills by having them annotate videos of their discussions using video editing software. Specifically, the study sought to encourage students to more deeply engage in self-assessment and peer assessment of discussions. In the study, teachers first used the video editor to demonstrate discussion elements like offering viewpoints, agreeing/disagreeing, and asking clarification. Students were then instructed to annotate subsequent discussion videos themselves using the same elements for self-reflection and peer feedback.
Contract cheating a view from three Calgary post secondary institutionsUniversity of Calgary
A paper presented at the 2019 Learning Specialists Association of Canada (LSAC) National Conference, Olds, Alberta, Canada. How to cite this slide deck: Rossi, S., Eaton, S. E., Toye, M. A., & Chibry, N. (2019, May 27). Contract cheating: A view from three Calgary post-secondary institutions. Paper presented at the Learning Specialists Association of Canada (LSAC) National Conference, Olds, AB.
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Comprehensive inductive and deductive research approaches are explained. Topics include research paradigm i.e. ontology, epistemology and methodology, theory and its characteristics, research design procedures, research objective statements, operationalization and questionnaire design, different research types (quantitative, qualitative, experimental, phenomenal, descriptive, etc.), and research quality, i.e. validity, reliability, generalizability, sampling, etc. by the use of pictorial illustrations that make the study of business research simpler. These slides are suitable for Bachelor, Master and phD students.
Business Model Systems Thinking in Creating Sustainable Competitive Advantage...C.C. Dr. Tan
These are the lecture notes for strategic management in the School of Management, at Mae Fah Luang University. Suitable for Bachelor, Master and PhD Level Studies. Topics are contemporary: business model, blue ocean, innovation, startup ventures, inductive approach, deductive approach, supply chain management, logistics, operations management, competitive advantage.
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This document provides a business plan for establishing an affordable coffee shop chain in Shanghai, China. It begins with an overview of the booming Chinese coffee market and current consumption trends. Most coffee houses currently follow a differentiation strategy focused on luxury, while there is demand for reasonably priced fresh coffee available more regularly. The business plan proposes developing a coffee shop chain utilizing a low-cost strategy to offer affordable fresh coffee as a daily drink in China's largest city, Shanghai.
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Unique innovation and organizational learning approach to business model. Also provided simple quantitative and qualitative analysis approaches that become the fundamental innovation and creation process model for business performance.
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Strategic dimensions of business ethics i.e. Marketing 3 concepts, Cradle-to-Cradle Innovation, Greenness Strategies that match with Professor Michael Porter's Diamond Model for competitive advantage (model of matching illustrated), the me-we-world share value business ethics strategies (cf. Michael Porter, Harvard Business School).
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Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd test bank.docx
https://qidiantiku.com/test-bank-for-small-business-management-an-entrepreneurs-guidebook-8th-edition-by-mary-jane-byrd.shtml
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Alexey Krivitsky
Is Agile dead? It depends on what you mean by 'Agile'. If you mean that the organizations are not getting the promised benefits because they were focusing too much on the team-level agile "ways of working" instead of systemic global improvements -- then we are in agreement. It is a misunderstanding of Agility that led us down a dead-end. At Org Topologies, we see bright sparks -- the signs of the 'second wave of Agile' as we call it. The emphasis is shifting towards both in-team and inter-team collaboration. Away from false dichotomies. Both: team autonomy and shared broad product ownership are required to sustain true result-oriented organizational agility. Org Topologies is a package offering a visual language plus thinking tools required to communicate org development direction and can be used to help design and then sustain org change aiming at higher organizational archetypes.
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024Neal Elbaum
In the ever-evolving world of logistics, staying ahead of the curve is crucial. Industry expert Neal Elbaum highlights the top five trends shaping the logistics industry in 2024, offering valuable insights into the future of supply chain management.
A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...Samirsinh Parmar
Disaster management;
Cyclone Disaster Management;;
Biparjoy Cyclone Case Study;
Meteorological Observations;
Best practices in Disaster Management;
Synchronization of Agencies;
GSDMA in Cyclone disaster Management;
History of Cyclone in Arabian ocean;
Intensity of Cyclone in Gujarat;
Cyclone preparedness;
Miscellaneous observations - Biparjoy cyclone;
Role of social Media in Disaster Management;
Unique features of Biparjoy cyclone;
Role of IMD in Biparjoy Prediction;
Lessons Learned; Disaster Preparedness; published paper;
Case study; for disaster management agencies; for guideline to manage cyclone disaster; cyclone management; cyclone risks; rescue and rehabilitation for cyclone; timely evacuation during cyclone; port closure; tourism closure etc.
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...LinghuaKong2
M249 Saw marksman PMIThe Squad Automatic Weapon (SAW), or 5.56mm M249 is an individually portable, gas operated, magazine or disintegrating metallic link-belt fed, light machine gun with fixed headspace and quick change barrel feature. The M249 engages point targets out to 800 meters, firing the improved NATO standard 5.56mm cartridge.The SAW forms the basis of firepower for the fire team. The gunner has the option of using 30-round M16 magazines or linked ammunition from pre-loaded 200-round plastic magazines. The gunner's basic load is 600 rounds of linked ammunition.The SAW was developed through an initially Army-led research and development effort and eventually a Joint NDO program in the late 1970s/early 1980s to restore sustained and accurate automatic weapons fire to the fire team and squad. When actually fielded in the mid-1980s, the SAW was issued as a one-for-one replacement for the designated "automatic rifle" (M16A1) in the Fire Team. In this regard, the SAW filled the void created by the retirement of the Browning Automatic Rifle (BAR) during the 1950s because interim automatic weapons (e.g. M-14E2/M16A1) had failed as viable "base of fire" weapons.
Early in the SAW's fielding, the Army identified the need for a Product Improvement Program (PIP) to enhance the weapon. This effort resulted in a "PIP kit" which modifies the barrel, handguard, stock, pistol grip, buffer, and sights.
The M249 machine gun is an ideal complementary weapon system for the infantry squad platoon. It is light enough to be carried and operated by one man, and can be fired from the hip in an assault, even when loaded with a 200-round ammunition box. The barrel change facility ensures that it can continue to fire for long periods. The US Army has conducted strenuous trials on the M249 MG, showing that this weapon has a reliability factor that is well above that of most other small arms weapon systems. Today, the US Army and Marine Corps utilize the license-produced M249 SAW.
This presentation, "The Morale Killers: 9 Ways Managers Unintentionally Demotivate Employees (and How to Fix It)," is a deep dive into the critical factors that can negatively impact employee morale and engagement. Based on extensive research and real-world experiences, this presentation reveals the nine most common mistakes managers make, often without even realizing it.
The presentation begins by highlighting the alarming statistic that 70% of employees report feeling disengaged at work, underscoring the urgency of addressing this issue. It then delves into each of the nine "morale killers," providing clear explanations and illustrative examples.
1. Ignoring Achievements: The presentation emphasizes the importance of recognizing and rewarding employees' efforts, tailored to their individual preferences.
2. Bad Hiring/Promotions & Broken Promises: It reveals the detrimental effects of poor hiring and promotion decisions, along with the erosion of trust that results from broken promises.
3. Treating Everyone Equally & Tolerating Poor Performance: This section stresses the need for fair treatment while acknowledging that employees have different needs. It also emphasizes the importance of addressing poor performance promptly.
4. Stifling Growth & Lack of Interest: The presentation highlights the importance of providing opportunities for learning and growth, as well as showing genuine care for employees' well-being.
5. Unclear Communication & Micromanaging: It exposes the frustration and resentment caused by vague expectations and excessive control, advocating for clear communication and employee empowerment.
The presentation then shifts its focus to the power of recognition and empowerment, highlighting how a culture of appreciation can fuel engagement and motivation. It provides actionable takeaways for managers, emphasizing the need to stop demotivating behaviors and start actively fostering a positive workplace culture.
The presentation concludes with a strong call to action, encouraging viewers to explore the accompanying blog post, "9 Proven Ways to Crush Employee Morale (and How to Avoid Them)," for a more in-depth analysis and practical solutions.
Maximize Your Efficiency with This Comprehensive Project Management Platform ...SOFTTECHHUB
In today's work environment, staying organized and productive can be a daunting challenge. With multiple tasks, projects, and tools to juggle, it's easy to feel overwhelmed and lose focus. Fortunately, liftOS offers a comprehensive solution to streamline your workflow and boost your productivity. This innovative platform brings together all your essential tools, files, and tasks into a single, centralized workspace, allowing you to work smarter and more efficiently.
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...Rokibul Hasan
The Ready-Made Garments (RMG) industry in Bangladesh is a cornerstone of the economy, but increasing costs and stagnant productivity pose significant challenges to profitability. This study explores the implementation of Lean Management in the Sampling Section of RMG factories to enhance productivity. Drawing from a comprehensive literature review, theoretical framework, and action research methodology, the study identifies key areas for improvement and proposes solutions.
Through the DMAIC approach (Define, Measure, Analyze, Improve, Control), the research identifies low productivity as the primary problem in the Sampling Section, with a PPH (Productivity per head) of only 4.0. Using Lean Management techniques such as 5S, Standardized work, PDCA/Kaizen, KANBAN, and Quick Changeover, the study addresses issues such as pre and post Quick Changeover (QCO) time, improper line balancing, and sudden plan changes.
The research employs regression analysis to test hypotheses, revealing a significant correlation between reducing QCO time and increasing productivity. With a regression equation of Y = -0.000501X + 6.72 and an R-squared value of 0.98, the study demonstrates a strong relationship between the independent variables (QCO downtime and improper line balancing downtime) and the dependent variable (productivity per head).
The findings suggest that by implementing Lean Management practices and addressing key productivity inhibitors, RMG factories can achieve substantial improvements in efficiency and profitability. The study provides valuable insights for practitioners, policymakers, and researchers seeking to enhance productivity in the RMG industry and similar manufacturing sectors.
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...
Publication Dr. C.C. Tan, School of Management, Mae Fah Luang University, May 2016
1. Page 1 of 10
Dr. Chai Ching Tan
Senior Lecturer, School of Management, Mae Fah Luang University
List of Publication
Updated on 1 May, 2016
Supervised Student Thesis Research
1. Xiaoyao Yue, C.C. Tan, and Chatridee Jongsureyapart (2016), Person-Situational Field
Theory in the Study of Student Engagement to Improve Students’ Performance in Academics,
Campus Life and Quality of Life: A Comprehensive Pilot-Testing Involving the Students of
the School of Management at Mae Fah Luang University. Paper presented at the 3rd
Greater
Mekong Subregion International Conference (GMSIC) 2016, “Modern Business Management
and Economics for Development in The Greater Mekong Subregion,” Faculty of Business
Administration, Non Khai Business School (NBS), Khon Kaen University.
2. Pattracholakorn Apisit-isariyah, C.C. Tan, Chatrudee Jongsureyapart, and Pratsanee Nakeeree
(2016), A Grounded Theory Approach to Suggest How the Domestic Airlines in Thailand
Can Improve their Service Quality. Paper presented at the 3rd
Greater Mekong Subregion
International Conference (GMSIC) 2016, “Modern Business Management and Economics for
Development in The Greater Mekong Subregion,” Faculty of Business Administration, Non
Khai Business School (NBS), Khon Kaen University.
3. Dawaree Theenanont, C.C. Tan, Chatrudee Jongsureyapart, and Pratsanee Nakeeree (2016).
Roles of Business Model-, Brand- and Cognitive and Affective Evaluation- Drivers in the
Thai Domestic Airline Industry . Paper presented at the 3rd
Greater Mekong Subregion
International Conference (GMSIC) 2016, “Modern Business Management and Economics for
Development in The Greater Mekong Subregion,” Faculty of Business Administration, Non
Khai Business School (NBS), Khon Kaen University.
4. Sineenath Rugkhumkaew, Chatrudee Jongsureyapart, and Pratsanee Nakeeree (2016). A
Broad-based Interview Approach to Study the Current States of Consumer Experiences at
Thai Starbucks. Paper presented at the 3rd
Greater Mekong Subregion International
Conference (GMSIC) 2016, “Modern Business Management and Economics for
Development in The Greater Mekong Subregion,” Faculty of Business Administration, Non
Khai Business School (NBS), Khon Kaen University.
5. Sirirat Srirattanaprasit and C.C. Tan (2015), Validating a Job Characteristics Model of
Organizational Commitment and In-Role and Extra-Role Corporate Citizenship Behavior: A
Case of Construction Material Company in Chiang Rai, Presented to 3rd
SUIC International
Conference: The Trend of Global Business in the New Digital Era, 2-3 December 2015,
Silpakorn University International College, Bangkok, Thailand.
6. Warut Srisuwan and C.C. Tan (2015), Job Demands and Resources as Antecedents of
Employee Satisfaction, Loyalty and Performance: Case with the Construction Industry in
Chiang Rai, Thailand, Presented to 3rd
SUIC International Conference: The Trend of Global
Business in the New Digital Era, 2-3 December 2015, Silpakorn University International
College, Bangkok, Thailand.
7. Ittipon Niraphai and C.C. Tan (2015), An Adapted Theory of Planned Behavior for Studying
Construction Contractor Services in Chiang Rai, Thailand, Presented to 3rd
SUIC
International Conference: The Trend of Global Business in the New Digital Era, 2-3
December 2015, Silpakorn University International College, Bangkok, Thailand.
8. Anchittha Nanan and C.C. Tan (2015), Adapting the Triadic Reciprocal Determinism of
Social Cognitive Theory to Study Student Performance: Comparative Study between Tutoring
and Without It for Accounting Subject at Mae Fah Luang University, Presented to 3rd
SUIC
International Conference: The Trend of Global Business in the New Digital Era, 2-3
December 2015, Silpakorn University International College, Bangkok, Thailand.
9. Nopparat Karnkayan and C.C. Tan (2015), The 3I of Brand (Brand Identity, Brand Integrity,
and Brand Image) in Developing Brand Loyalty for the Cosmetics Industry – An Exploratory
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Research by Looking at the View of the Students from a Case University, Presented to 3rd
SUIC International Conference: The Trend of Global Business in the New Digital Era, 2-3
December 2015, Silpakorn University International College, Bangkok, Thailand.
10. Irfandi Djailani and C.C. Tan (2015), Studying the Interrelationship Structure between Brand
3i (Brand Identity, Brand Integrity, and Brand Image) and Brand Trust and Attitude in Islamic
Marketing Context: A Case with Rumah ZAKAT Indonesia, Presented to 3rd
SUIC
International Conference: The Trend of Global Business in the New Digital Era, 2-3
December 2015, Silpakorn University International College, Bangkok, Thailand.
11. Thandar Maw and Chai Ching Tan (2015), Adapting Service Quality Concept in the Theory
of Planned Behaviors in Studying Coffee Shop’s Consumer Behaviors in Thailand, to be
presented to the International Multidisciplinary Academic Conference organized by UNESCO
for its 70th
Anniversary Celebrations, United Nations Educational, Scientific and Cultural
Organization, November 2-3, Thailand.
12. Pratsanee Nakeeree and Chai Ching Tan (2015), Suggesting a Social Entrepreneurship Model
to Gain Competitive Social Capital, Sustainability and Stability: Literature Review and
Exploratory Case Studies in Chiang Rai, Thailand , to be presented to the International
Multidisciplinary Academic Conference organized by UNESCO for its 70th
Anniversary
Celebrations, United Nations Educational, Scientific and Cultural Organization, November 2-
3, Thailand.
13. Nanda Soe Myint and Chai Ching Tan (2015), An ABC Model in Structuring the
Interrelationships between Individual Traits (Personality, Emotionality, and Leadership),
Student Behavior (Emotional Intelligence induced, Student-Teacher Relationship, and Team
Working), and Perceived Academic and Non-Academic Performance: A Case with Mae Fah
Luang University, to be presented to the International Multidisciplinary Academic
Conference organized by UNESCO for its 70th
Anniversary Celebrations, United Nations
Educational, Scientific and Cultural Organization, November 2-3, Thailand.
14. Mee Hnay and Chai Ching Tan (2015), Roles Played by Empathic and Hard-Soft Service
Quality towards Patient Satisfaction and Patient Loyalty: A Comparative Study between
Private and Public Hospitals in Thailand and Myanmar, to be presented to the International
Multidisciplinary Academic Conference organized by UNESCO for its 70th
Anniversary
Celebrations, United Nations Educational, Scientific and Cultural Organization, November 2-
3, Thailand.
15. Nang Mya Mya Swe and Chai Ching Tan (2015), In Search of Customer Values and Right
Service Quality that Drive Customer Satisfaction, Behavioral Intention and Loyalty of
Customers Patronizing Ethnic Korean and Japanese Restaurants in Thailand, to be presented
to the International Multidisciplinary Academic Conference organized by UNESCO for its
70th
Anniversary Celebrations, United Nations Educational, Scientific and Cultural
Organization, November 2-3, Thailand.
16. Anchittha Nanan and Chai Ching Tan (2015), Adapting the Triadic Reciprocal Determinism
of Social Cognitive Theory to Study Student Performance: Comparative Study between
Tutoring and Without it for Accounting Subject at Mae Fah Luang University, to be presented
to the International Multidisciplinary Academic Conference organized by UNESCO for its
70th
Anniversary Celebrations, United Nations Educational, Scientific and Cultural
Organization, November 2-3, Thailand.
17. Irfandi DJailani and Chai Ching Tan (2015), The Use of 3I (Image, Identity, Integrity) Brand
Strategies of Marketing 3.0 in Positioning Islamic Spirituality Marketing Practices from
Donor Perspective, to be presented to the International Multidisciplinary Academic
Conference organized by UNESCO for its 70th
Anniversary Celebrations, United Nations
Educational, Scientific and Cultural Organization, November 2-3, Thailand.
18. Ittipon Niraphai and Chai Ching Tan (2015), Adapting SERVQUAL for Use in the Theory of
Planned Behavior in Studying Customer's Behavioral Intention towards Contractor's Services
in Chiang Rai, to be presented to the International Multidisciplinary Academic Conference
organized by UNESCO for its 70th
Anniversary Celebrations, United Nations Educational,
Scientific and Cultural Organization, November 2-3, Thailand.
3. Page 3 of 10
19. Nopparat Karnkayan and Chai Ching Tan (2015), 3I Branding Structure of Marketing 3.0 in
Developing Brand Loyalty for Cosmetic Industry, to be presented to the International
Multidisciplinary Academic Conference organized by UNESCO for its 70th
Anniversary
Celebrations, United Nations Educational, Scientific and Cultural Organization, November 2-
3, Thailand.
20. Sirirat Srirattanaprasit and Chai Ching Tan (2015), Role of Hygienic-Motivational Job
Resources and Demands in Inducing Job Satisfaction, and Subsequent Organizational
Commitment and In-Role and Extra-Role Organizational Citizenship Behavior: A Case Study
with Construction Material Business in Chiang Rai, Thailand, to be presented to the
International Multidisciplinary Academic Conference organized by UNESCO for its 70th
Anniversary Celebrations, United Nations Educational, Scientific and Cultural Organization,
November 2-3, Thailand.
21. Warut Srisuwan and Chai Ching Tan (2015), An Examination of Job Resources and Demands
as Antecedent of Employee Satisfaction, Loyalty and Job Performance for the Construction
Businesses in Chiang Rai, Thailand, to be presented to the International Multidisciplinary
Academic Conference organized by UNESCO for its 70th
Anniversary Celebrations, United
Nations Educational, Scientific and Cultural Organization, November 2-3, Thailand.
22. Aung Zaw Moe and Chai Ching Tan (2015), Meaningful and Satisfactory Tourist Experience
Contributing Towards Loyalty: Roles played by Systems-Level Tourist Experience Quality,
Personality Traits and Perceived Trip Characteristics from the Domestic Tourists toward the
Ancient City of BAGAN, Myanmar, to be presented to the 10th
International Conference on
Humanities and Social Sciences 2015 (IC-HUSO 2015), At Khon Kaen University, Thailand,
November 26-27.
23. Mee Hnay and Chai Ching Tan (2015), Roles Played by Empathic and Hard-Soft Service
Quality, Contextual and Overall Service Perceptions toward Patient Satisfaction and Loyalty:
Comparative Studies between Private and Public Hospitals in Thailand and Myanmar, to be
presented to the 10th
International Conference on Humanities and Social Sciences 2015 (IC-
HUSO 2015), At Khon Kaen University, Thailand, November 26-27.
24. Nanda Soe Myint and Chai Ching Tan (2015), A Student Traits-Behavior-Performance Model
in Studying How Traits of Personality, Emotionality and Leadership influences Student’s
Perceived Academic and Non-Academic Performances: Case with Mae Fah Luang
University, to be presented to the 10th
International Conference on Humanities and Social
Sciences 2015 (IC-HUSO 2015), At Khon Kaen University, Thailand, November 26-27.
25. Nang Mya Mya Swe and Chai Ching Tan (2015), Interrelationship Structure of Service
Quality, Customer Value, Satisfaction, Behavioral Intention and Loyalty: Comparative Study
of Thai Perception Differences over Nationality Origins and Frequency of Patronage to
Korean and Japanese Restaurants, to be presented to the 10th
International Conference on
Humanities and Social Sciences 2015 (IC-HUSO 2015), At Khon Kaen University, Thailand,
November 26-27.
26. Thandar Maw and Chai Ching Tan (2015), Adapting The Theory of Planned Behaviours in
Studying Coffee Shop’s Consumer Behaviours in Thailand, to be presented to the 10th
International Conference on Humanities and Social Sciences 2015 (IC-HUSO 2015), At Khon
Kaen University, Thailand, November 26-27.
27. Irfandi Djailani and C.C. Tan (2015), Use of Overall Resource Effectiveness (ORE) Concept
of Resource-based View (RBV) in Studying the Current States of Performance of the Muslim
Students Community Implied by the Education Services of Mae Fah Luang University: A
Qualitative Research Approach. Accepted for Presentation at the 2nd
International Conference
on ASEAN Studies (ICONAS2), Conference Theme: ASEAN Studies at the Crossroads, to be
held from 3 to 5 August, 2015, Chulalongkorn University in Bangkok, Thailand.
28. Sorawit Biamukda and C.C. Tan (2015), Giving a Theoretical Structure to Explain Real-
Estate Property Decision Making and Satisfaction in Northern Thailand, Presented to the 12th
International Postgraduate Research Colloquium, “IRPC 2015: Research for Excellence and
Knowledge Society in ASEAN Community”, Behavioral Science Research Institute,
Thailand, August 26-28, 2015.
4. Page 4 of 10
29. Sorawit Biamukda and C.C. Tan (2015), Giving a Theoretical Structure to Explain Real-
Estate Property Decision Making Towards Investor Satisfaction in Chiang Rai, Thailand,
Presented to the First International Conference on Interdisciplinary Development Research
(IDR 2015), 17-18 September, Social Research Institute, Chiang Mai University, Chiang
Mai.
30. Nanda, S.M. and Chai Ching Tan (2015), Industry Social Responsibility (ISR) through
Theories of Business Ethics: A Case with the Tourism Development in Bagan, Myanmar,
Presented to the International Research Conference, Theme: Development of Global
Economy and Its Impact on Social Inequality, Trade, Law, Entrepreneurship, Commerce,
Humanities, Environment and Other Social Issues, Faculty of Social Science,
Srinakharinwirot University, Thailand.
31. Aung Zaw Moe and Chai Ching Tan (2015), Business Model for a Sustainable Tourism
Industry – A Critical Literature Review, Presented to the International Research
Conference, Theme: Development of Global Economy and Its Impact on Social Inequality,
Trade, Law, Entrepreneurship, Commerce, Humanities, Environment and Other Social
Issues, Faculty of Social Science, Srinakharinwirot University, Thailand.
32. Irfandi Djailani and Chai Ching Tan (2015), Proposing an Overall Resource Effectiveness
(ORE) as a Measurement Framework for Resource-based View (RBV) of Competition – A
Focus Group Approach, Presented to the International Research Conference, Theme:
Development of Global Economy and Its Impact on Social Inequality, Trade, Law,
Entrepreneurship, Commerce, Humanities, Environment and Other Social Issues, Faculty of
Social Science, Srinakharinwirot University, Thailand.
33. Songkwan Nakinbodee, Chai Ching Tan, Sangchan Kantabutra, Chatrudee Jongsuriyapart,
and Pratsanee Nakeeree (2015), A Critical Look into Customer Satisfaction at a
Conferencing Setting by Situating within Social Environmental Psychology: A Case with
Mae Fah Luang University’s Wanasom Conferencing Service, Presented to the
International Research Conference, Theme: Development of Global Economy and Its
Impact on Social Inequality, Trade, Law, Entrepreneurship, Commerce, Humanities,
Environment and Other Social Issues, Faculty of Social Science, Srinakharinwirot
University, Thailand.
34. PraPun Teewattanawong Chai Ching Tan, Chatrudee Jongsuriyapart, and Sangchan
Kantabutra (2015), Intercepting Resource-based View and Market-Positioning Approaches
in Studying University Student Satisfaction Level: A Case with Mae Fah Luang University,
Presented to the International Research Conference, Theme: Development of Global
Economy and Its Impact on Social Inequality, Trade, Law, Entrepreneurship, Commerce,
Humanities, Environment and Other Social Issues, Faculty of Social Science,
Srinakharinwirot University, Thailand.
35. Nang Poe Hnin Phyu, Chai Ching Tan, Chatrudee Jongsuriyapart, and Sangchan Kantabutra
(2015), A Study of Student Satisfaction of Service Quality in Mae Fah Luang University:
An Empirical Study through Adapted SERVQUAL, Presented to the International Research
Conference, Theme: Development of Global Economy and Its Impact on Social Inequality,
Trade, Law, Entrepreneurship, Commerce, Humanities, Environment and Other Social
Issues, Faculty of Social Science, Srinakharinwirot University, Thailand.
36. Chen, Q.Y., Chai Ching Tan, and S. Kantabutra (2014), Value-driven Service Quality and
its Hedonic and Utilitarian Roles in Creating Cognitive, Conative, and Affective Customer
Loyalty: A Survey-based Research Targeting Chiang Rai Central Plaza, AFBE Conference
and Proceedings, November 5-6, Bangkok.
37. Flavia Lepoutre, Chai Ching Tan, S. Kantabutra, and Chatrudee Jonsuriyapart (2014), A
Value-driven Service Quality Business Model for Museums: A Study Case in Northern
Thailand, AFBE Conference and Proceedings, November 5-6.
38. Ge Yu, C Chai Ching Tan, and S. Kantabutra (2014), Food Taste Attitude and Service
Quality in Predicting Significantly Customer Satisfaction and Brand Preference for the Hot-
Pot Restaurant Services in Thailand, AFBE Conference and Proceedings, November 5-6.
39. Guo K.X., C Chai Ching Tan, and S. Kantabutra (2014), Addressing the Antecedents and
the Post-Behavioral Attitude Formation in Predicting Online Purchasing Loyalty: A Model-
5. Page 5 of 10
Testing Empirical Study of the Online Purchasing Experience in Thailand and China,
AFBE Conference and Proceedings, November 5-6, Bangkok.
40. Pattapong Valuvanarak, Chai Ching Tan, S. Kantabutra, and Pattaramook Ponsata (2014),
The Forces of Hidden Factors in Tourist’s Experience Satisfaction as Key Determinant of
Destination Loyalty, AFBE Conference and Proceedings, November 5-6, Bangkok.
41. Piyanart Promsawad, Chai Ching Tan, S. Kantabutra, and Pratsanee Nakeeree (2014),
Operative Factors influencing Customer Loyalty for Electrical Appliances Retail Stores in
Chiang Rai, Thailand, AFBE Conference and Proceedings, November 5-6, Bangkok.
42. Qing W.M., Chai Ching Tan, S. Kantabutra, and Chatrudee Jonsuriyapart (2014),
Predicting Student Satisfaction through Outcome-based and Process-based Service Quality
in Higher Education – A Case with Mae Fah Luang University, AFBE Conference and
Proceedings, November 5-6, Bangkok.
43. Sai Arkar Aung, Chai Ching Tan, S. Kantabutra, and Pratsanee Nakeeree (2014), An
Empirical Study of the Service Quality Phenomenon in Driving Customer Satisfaction and
Customer Loyalty in the Thai Hotel Industry, AFBE Conference and Proceedings,
November 5-6, Bangkok.
44. Sattayadit Kaneungnij, Chai Ching Tan, S. Kantabutra, and Chatrudee Jongsuriyapart
(2014), An Explorative Research Study Discovering the Strategic Links between
Intellectual Capitals and Service Quality: A Case with the Geo-Information Business
Context in Northern Thailand, AFBE Conference and Proceedings, November 5-6,
Bangkok.
45. Win Thein, Chai Ching Tan, S. Kantabutra, and Pattaramook Pongsata (2014), The
Perceived Role of Tourism Awareness in Sustainable Development: A Case with Bagan’s
Residents for the AEC Era, AFBE Conference and Proceedings, November 5-6, Bangkok.
46. Zaw Myo Latt, Chai Ching Tan, S. Kantabutra, and Pratsanee Nakeeree (2014), An
Empirical Study of the State of Performance Reality Reflected in the ABC (Antecedent,
Behavioral and Consequential) Theory of Service Innovation for the Myanmar’s Hotel
Industry, AFBE Conference and Proceedings, November 5-6, Bangkok.
47. Chetsopit Trongsawat, Chai Ching Tan, Sangchan Kantabutra, and Pratsanee Na Keeree
(2014), Matching Customer Value Proposition Value Curve to CRM and Brand Equity
Realization Strategies for an Eco-Resort Business Planning, Mae Fah Luang University
International Conference, 11-12 February, 2014, Mae Fah Luang University, Chiang Rai,
Thailand.
48. Chetsopit Trongsawat, Prapun Treewattanawong, Nang Poe Hnin Phyu, Kanuengnij
Sattayadit, Supakarn Ammartmanee, Chaw Su Kyi, Parinda Treewattanawong, Dr.
Songkwan Nakinbodee, Sangchan Kantabutra, Chai Ching Tan, and Pratsanee Na Keere
(2013), “Making Business Model Alive for Innovative and Competitvely Advantageous
Enterprise: A Theoretically Robust Foundation,” Presented to the 29th
National Graduate
Research Conference, Mae Fah Luang University, 24-25, October, Chiang Rai.
49. Thanapoom Thongsamoot, Phannee Khunpiluke, Teerapong Sosai, Khuhathansathian
Sudarat, Surachai Sakdakongka, Sangchan Kantabutra, Chai Ching Tan, Ajarn Sudsiri
Rungruang, Ajarn Pratsanee Na Keeree (2013), “Situational Learning Style Preference and
Enabling-Hygienic Personality Traits Study: A Case Towards Understanding Team
Performance,” Presented to the 29th
National Graduate Research Conference, Mae Fah
Luang University, 24-25, October, Chiang Rai.
Published Student Thesis Research
50. Biamukda, S. and C.C. Tan (2016), Factors Influencing High-Involvement Behaviors in the
Real-Estate Investment in Northern Thailand, International Journal of Behavioral Science,
11(1), pp. 31-44.
51. Nanda, S.M. and Chai Ching Tan (2015), Industry Social Responsibility (ISR) through
Theories of Business Ethics: A Case with the Tourism Development in Bagan, Myanmar,
International Journal of Business, Management & Social Sciences, Vol. IV, Issue 9(I), pp.
109-113.
6. Page 6 of 10
52. Aung Zaw Moe and Chai Ching Tan (2015), Business Model for a Sustainable Tourism
Industry – A Critical Literature Review, International Journal of Business, Management &
Social Sciences, Vol. IV, Issue 9(I), pp. 103-108.
53. Irfandi Djailani and Chai Ching Tan (2015), Proposing an Overall Resource Effectiveness
(ORE) as a Measurement Framework for Resource-based View (RBV) of Competition – A
Focus Group Approach, International Journal of Business, Management & Social Sciences,
Vol. IV, Issue 9(I), pp. 87-91.
54. Songkwan Nakinbodee, Chai Ching Tan, Sangchan Kantabutra, Chatrudee Jongsuriyapart,
and Pratsanee Nakeeree (2015), A Critical Look into Customer Satisfaction at a
Conferencing Setting by Situating within Social Environmental Psychology: A Case with
Mae Fah Luang University’s Wanasom Conferencing Service, International Journal of
Business, Management & Social Sciences, Vol. IV, Issue 9(I), pp. 98-102.
55. Teewattanawong PraPun, Chai Ching Tan, Chatrudee Jongsuriyapart, and Sangchan
Kantabutra (2015), Intercepting Resource-based View and Market-Positioning Approaches
in Studying University Student Satisfaction Level: A Case with Mae Fah Luang University,
International Journal of Business, Management & Social Sciences, Vol. IV, Issue 9(I), pp.
92-97.
56. Nang Poe Hnin Phyu, Chai Ching Tan, Chatrudee Jongsuriyapart, and Sangchan Kantabutra
(2015), A Study of Student Satisfaction of Service Quality in Mae Fah Luang University:
An Empirical Study through Adapted SERVQUAL, International Journal of Business,
Management & Social Sciences, Vol. IV, Issue 9(I), pp. 172-177. Impact Factor: 1.3409,
ISSN: 2249-7463.
Individual Research
1. Tan, C.C. (2016), Empirically Validating a Buddhist Noble Eightfold Path Approach in the
Study of Consumer and Organizational Behaviors, Presented to the 7th
International Research
Symposium in Service Management, IRSSM-7 2016, 02-06 August, 2016, Mahidol
University International College, Nakhon Pathom, Thailand.
2. Tan, C.C., Pornpimol Chaisanit, and Aug Zaw Moe (2016), An Exploratory Study of Hotel
Employees’ States of Engagement and its Horizontal Job Activity and Vertically Supporting
Antecedents: A Survey of the Hotels in Nay Pyi Taw and Bagan, Myanmar. Paper presented
at the 3rd
Greater Mekong Subregion International Conference (GMSIC) 2016, “Modern
Business Management and Economics for Development in The Greater Mekong Subregion,”
Faculty of Business Administration, Non Khai Business School (NBS), Khon Kaen
University. [Won Best Paper Award]
3. Tan, C.C. (2015), Stimulate changes of views, and measure to learn to transform
organizational performance: An Action Research Case, A Keynote Speech presented to
ICAESS (International Conference on Arts, Education and Social Science) 2015, October 9-
10, Chiang Mai.
4. Tan, C.C., Kantabutra, S., Pratsanee Nakeeree, and Pattaramok Pongsata (2015),
“Hermeneutical Phenomenology Approach Using Student’s Field Trip Experiences for
Learning about Tourist Experience Phenomenon,” Australian Journal of Basic and Applied
Sciences, 9(12), pp. 37-43, ISSN:1991-8178.
5. Tan, C.C., Kantabutra S., Pratsanee Nakeeree, and Pattaramok Pongsata (2015),
“Hermeneutical Phenomenology Approach Using Student’s Field Trip Experiences for
Learning about Tourist Experience Phenomenon,” Presented to the International
Conference on Tourism and Hospitality (ICTH 2015) at Penang, 24-25 April. [Won Best
Paper Award]
6. Tan, C.C., Chatrudee Jongsureyapart, and Sangchan, Kantabutra (2014), “The Roles of
Personality Traits and Experiential Learning Style Preferences in Academic and Team-
based Project Performance: A Case at Mae Fah Luang University and Its Implications for
HRD,” Thailand HR Journal, Vol. 6, pp. 126-155.
7. Page 7 of 10
7. Tan, C.C. and Sangchan, Kantabutra (2014), “Towards a Theory of National and
Organizational Level Ethical Leadership for Sustainable Competitive Advantage,” AFBE
Journal, 7(1), pp. 39-61.
8. Tan, C.C. and Kantabutra, S. (2014), “A Critical Literature Review in Conceptualizing a
Structural Framework to Position Buddhist Inquiry Paradigms,” to present at the ICHUSO
(International Conference on Humanistic and Social Sciences 2014), 20-21 November,
Khon Kaen University, Thailand.
9. Tan, C.C. and Kantabutra, S. (2014), A Critical Literature Review in Conceptualizing a
Structural Framework to Position Buddhist Inquiry Paradigms, MFU Connexion Journal of
Humanities and Social Sciences, 3(2), pp. 65-92.
10. Tan, C.C. and Kantabutra, S. (2014), Towards a Theory of National, Organizational, and
Task Level of Ethical Innovation Leadership for Sustainable Competitive Advantage, Mae
Fah Luang University International Conference, 11-12 February, 2014, Mae Fah Luang
University, Chiang Rai, Thailand.
11. C.C. Tan (2010), “Beyond Green Oceans Strategies to a Buddhist Theory of Learning based
on Mindfulness Training at Our Citta (Heart-Mind, Consciousness) Level Directly, Human
Resource and Organization Development Journal, 1/2553, The National Institute of
Development Administration (NIDA) University, Thailand.
12. C.C. Tan (2009), “A Buddhist Theory of Learning,” Presented to the AIB Southeast Asia
Regional Conference (Southeast Asia Chapter of the Academy of International Business
(AIBSEAR)) in Hong Kong, Theme: Revitalizing the Global Economy: Challenges and
Strategies for Sustainable Growth, Lingnan University, Hong Kong, December 3-5, 2009
13. C.C. Tan (2009), “A Buddhist Theory of Organizational Learning, Performance
Measurement and Action Research,” Presented to the AIB Southeast Asia Regional
Conference (Southeast Asia Chapter of the Academy of International Business
(AIBSEAR)) in Hong Kong, Theme: Revitalizing the Global Economy: Challenges and
Strategies for Sustainable Growth, Lingnan University, Hong Kong, December 3-5, 2009
14. C.C. Tan (2009), “Grounding Red, Blue, and Green Oceans Strategies to a Buddhist Theory
of Learning based on Mindfulness Training at Our Citta (Heart-Mind, Consciousness)
Level Directly,” Presented to the 2009 AGBA (Academy for Global Advancement), the Sixth
Annual World Congress, Universiti Utara Malaysia, December 27-31.
15. Tan, C.C. (2007), “Double-Loop Learning Performance Measurement System – Part I:
Laying the Groundwork on the Theories of Organizational Learning,” Presented to the
Winter 2007 Global Conference on Business and Finance (GCBF), IBFR-GCBF
Proceedings, 2(1), South Padre Island, Texas, USA, Jan 3-6: ISSN 1931-0285.
16. Tan, C.C. (2007), “Double-Loop Learning Performance Measurement System – Part II:
Unifying Schools of Thought,” Presented to the Winter 2007 Global Conference on
Business and Finance (GCBF), IBFR-GCBF Proceedings, 2(1), South Padre Island, Texas,
USA, Jan 3-6: ISSN 1931-0285.
17. Tan, C.C. (2006), “Book Review on John Hayes’ (2002) The Theory and Practice of
Change Management,” Asian Business & Management Journal, 5, pp. 153-155.
18. Tan, C.C. (2006), “A Systemic-Learning Approach to Performance Measurement System in
Global Business Environment,” presented to the 2006 Global Business Conference with the
theme “A New Paradigm, New Techniques for Global Business Development and
Strategy,” June 22-23, Bangkok, Thailand, Organized by Burapha University, Graduate
School of Commerce.
19. Tan, C.C. (2006), “Systemic Learning Model to PMS as Knowledge Management, Living
Organization and Strategic Learning System – Part I: Definitional Groundwork,” Keynote
Speaker at the AFBE Conference, The National Advanced Training Institute, Hanoi,
Vietnam, 4-5 December.
20. Tan, C.C. (2006), “Systemic Learning Model to PMS as Knowledge Management, Living
Organization and Strategic Learning System – Part II: Theoretical Framework,” Keynote
Speaker at the AFBE Conference, The National Advanced Training Institute, Hanoi,
Vietnam, 4-5 December.
8. Page 8 of 10
21. Tan, C.C. (2006), “Laying the Groundwork on the Theories of Organizational Learning in
Performance Measurement System,” Presented to 2006 AIB Southeast Asia Regional
Conference, 7-9 December, Organized by HK Institute of Business Studies (HKIBS) and
Bangkok University, Bangkok.
22. Tan, C.C. (2006), “Unifying Schools of Thought in Performance Measurement System,”
Presented to 2006 AIB Southeast Asia Regional Conference, 7-9 December, Organized by
HK Institute of Business Studies (HKIBS) and Bangkok University, Bangkok.
23. Tan, C.C. (2004), “A Value-Serviced Systemic Balanced Scorecard for Sustainable
Competitive Advantage,” presented to the Eight Australian International Performance
Management Symposium (EPM2004): Leadership, Culture & Performance, Canberra:
College of Performance Management, The First College of the Project Management
Institute, 18-20 February.
24. Tan, C.C. (2004), “Balanced Scorecard Model for Managers,” The Nation, Jan. 21, 29
(50310), pg. 36.
25. C.C. Tan, S.O’Pitagchewin, P. Priyawat, S. Arsirapongpisit, and T. Ittichai (2003)
“Towards a Postmodern Spirituality-based Business Strategy,” Euro Asia Journal of
Management, 13(1), pp. 9-18.
26. C.C. Tan, S.O’Pitagchewin (2003), “Towards an Organizational Change and Innovation
Model from a Literature Review,” Presented to the Pan-Pacific Business Association
Conference in Shanghai, China, 2003.
27. C.C. Tan (2003), “A Postmodern Systemic Balanced Scorecard,” Presented to the Pan-
Pacific Business Association Conference in Shanghai, China, 2003.
28. C.C. Tan (2002), “A Balanced Scorecard Approach to Educational Institution,” presented to
the ICSTM-2002 Proceedings (International Conference on Systems Thinking and
Management), University of Salford, April 3-5, UK.
29. C.C. Tan (2002), “Law of Physics as Robust Business Strategy,” presented to 2nd
ICSTM-
2002 Proceedings (International Conference on Systems Thinking and Management),
University of Salford, United Kingdom, 3-5th
April.
30. C.C. Tan (2002), “Law of Physics as Robust Business Strategy,” presented at the 2002
ICMS (International Conference in Management Sciences), Tamkang University, Taiwan,
June 1.
31. C.C. Tan (2002) “Towards a Spirituality based Postmodern Business Strategy,” presented
to the Asia Pacific Economics & Business Conference, Oct. 2-4, 2002 in Kuching,
Malaysia.
32. C.C. Tan (2002) “Critical Revisit to Performance Measurement from the Spirituality
Postmodernism and Quantum-Relativisticism,” presented to the Asia Pacific Economics &
Business Conference, Oct. 2-4, 2002 in Kuching, Malaysia.
33. C.C. Tan and S. Arsirapongpisit (2002) “Critical Revisit to Performance Measurement from
the Spirituality Postmodernism and Quantum-Relativisticism,” presented to the 7th
APDSI
(Asia Pacific Decision Science Institute) 2002 Conference, July 24-27, Thailand.
34. Tan, C.C. (2002), Towards A Spirituality based Postmodern Business Strategy, presented to
the 2002 Hawaii International Conference on Business, June 18-22.
35. Tan, C.C. (2002), “A Critical Revisit to Performance Measurement from the Spirituality
Postmodernism and Quantum-Relativisticism,” presented to the 2002 Hawaii International
Conference on Business, June 18-22.
36. C.C. Tan and Saroj O’Pitagchewin (2002), “TMAL (Thinking Metaphorically and Action
Learning): The Catalyst for Sustainable Competitive Advantage in Higher Learning
Institutions,” presented to EDU-COM 2002, Higher Education Without Borders Sustainable
Development in Higher Education, 25-27 November at The Hotel Sofitel, Khon Kaen,
organized by Edith Cowan University and Khon Kaen University in Thailand.
37. C.C. Tan and S. Arsirapongpisit (2002), “Metaphorical Thinking and Action Learning
(MTAL) in Higher Education Organizations (HEOS),” Proceeding of CoLT Conference on
Leading and Learning 20002, International Conference on the Challenge of Learning and
Teaching in a Brave New World: Issues and Opportunities in Borderless Education, Oct.
14-16, Organized by the School of Cognitive Sciences & Education, Universiti Utara
9. Page 9 of 10
Malaysia, Hatyai City College, and the Institute for Child and Adolescent Educational
Advancement, Hatyai, Thailand, pp. 333-353.
38. C.C. Tan (2001), “A Balanced Scorecard Approach to Educational Institution,” presented to
the 7th
Annual UNESCO-ACEID International Conference on Education, Bangkok,
Thailand, 11-14 Dec.
39. Tan, C.C. and Zomaya, A.Y. (1998), A Frequency-Dependent Direct Adaptive Scheme for
Robot Manipulators: A Case of Model following Motion Control, Journal of Intelligent and
Robotic Systems, 22(1), pp 1-21.
40. C.C. Tan and C.A. Sammons (1996), “Robust and Simpler Ways in which Fuzzy Logic
Controller is Developed,” Proceedings of the Second Biennial Australian Engineering
Mathematics Conference, (AEMC'96).
41. Tan, C.C. and C.A. Sammons (1995), “Adaptive Controller Design for Robot Manipulator,”
26th
International Symposium on Industrial Robots, 4-6 Oct. 1995, Singapore.
42. C.A. Sammons and Tan, C.C. (1995), “Robotics and Automation Training – A Scheme for
Technicians,” 26th
International Symposium on Industrial Robots, 4-6 Oct.
43. S. H. Chan, Y. S. Wang and C. C. Tan (1994), "The Effect of Mass Transfer on Kelvin-
Helmholtz Instability at the Gas-Liquid Interface of a Sonic Reacting and Non-Reacting
Gas Jet Submerged in a Liquid," International Journal of Heat and Mass Transfer, Vol..37,
No. 7, pp.1123-1132, 1994.
44. S.H. Chan, Y.S. Wang and C.C. Tan (1994), Instability of Liquid-Vapor Interface in a
Reacting Choked Flow, Presented to the Central States Section of the Combustion
Institution: Combustion Fundamentals and Applications, Wisconsin Center, 702 Landon
Street, University of Wisconsin-Madison, Wisconsin, pp. 385-389.
45. S.H. Chang, Y.S. Wang, and C.C. Tan (1992), "Theoretical Study of Reacting Gas Jets
Submerged in Liquid Metals: An Instability Study," 5th ONR Meeting, Washington, D. C.,
October.
46. S. H. Chan, Y. S. Wang and C. C. Tan (1994), "Instability of Liquid-Vapor Interface in a
Reacting Choked Flow," presentation to the Combustion Institute Technical Meeting,
Central States Section, University of Wisconsin-Madison, June.
47. Tan, C.C. and A.Y. Zomaya (1993), “Neural-Network-based Direct Adaptive Controller
Design for Nonlinear Robot Manipulators,” 32nd
IEEE Conference on Decision and
Control, 15-17th
December, San Antonio, Texas USA.
48. Tan, C.C. and A.Y. Zomaya (1993) “Nonlinear L1 and L Identification for CH4 Air
Combustion,” 32nd
IEEE Conference on Decision and Control, Vol. 1, 15-17th
December,
San Antonio, Texas USA.
49. Tan, C.C. and A.Y. Zomaya (1993) “Nonlinear L1 and L Identification on Class 1 Robot
Manipulator and Complex Chemical Equilibrium Computation,” The 2nd
IEE Conference
on Control Applications, 2(2), 13-16th
September, Vancouver, British Columbia, Canada.
IEEE Catalog No.: 93CH3243-3.
50. Tan, C.C. and A.Y. Zomaya (1993) “H2 Stabilizing and Neural Adaptive Controller Design
for Robot Manipulator,” First Australian and New Zealand Conference on Intelligent
Information Systems, ANZIIS-93, 1-3 Dec. 1993, Western Australia.
51. S. H. Chan and C. C. Tan (1992), "Complex Equilibrium Calculations by Simplex and
Duality Theories with Applications to Liquid Metal Fuel Propulsion Systems," Journal of
Combustion and Flame, Vol. 88, 1992, pp. 123-136.
52. S.H. Chan and C.C. Tan (1991), “Complex Chemical Equilibrium Calculations by Simplex
Method and Duality Theory,” 7th
Symposium on Thermophysical Properties, Boulder, CO,
June, 1991.
53. Tan, C.C. (1991), “One-Point Method in Complex Chemical Equilibrium Analysis with
Applications in Multiphase Jet Diffusion Flame,” presented to the Mechanical Engineering
Conference, Chiang Mai University, Thailand.
54. C.C. Tan (1991), “Determination of Micro-explosion Time for Water-Emulsified Fuel
Reacting with Air,” presented to the Mechanical Engineering Conference, Chiang Mai
University, Thailand.
10. Page 10 of 10
55. C.C. Tan (1991), “Analysis of evaporation and condensation on stratified reacting
submerged jet by Kelvin Helmholtz Instability Theory”, presented to the Mechanical
Engineering Conference, Chiang Mai University, Thailand.
56. S.H. Chan, C.C. Tan, P.J. Janke and Y.G. Zhao (1990), “Li-SF6 Combustion in Stored
Chemical Energy Propulsion Systems,” 23rd
Symposium (International) on Combustion,
The Combustion Institute, France, pp. 1139-1146, 1990.
57. S.H. Chan, C.C. Tan, P.J. Janke and Y.G. Zhao (1990), “Li-SF6 Combustion in Stored
Chemical Energy Propulsion Systems,” Technical Report (Oct 1-1989 to Sept 30, 1990)
prepared for the Department of the Navy Office of Naval Research, Arlington, VA 22217,
under contract number No: N00014-89-J-1267 (10/1/88-9/30/90), Department of
Mechanical Engineering, University of Wisconsin-Milwaukee, P.Bo. Box, 784, Milwaukee,
Wisconsin, 53201, USA. Total 69 Pages.
58. S.H. Chan, Y.G. Zhao, P.J. Janke, and C.C. Tan (1990), "Combustion of Turbulent Gaseous
Fluorine Jets Submerged in Molten Lithium Fuel," AIAA/ASME Thermophysics and Heat
Transfer Conference, Heat Transfer in Combustion Systems, HTD-Vol. 142, pp. 23-31.
59. Chan, S.H. and Tan, C.C. (1990), “Simplex Method and Duality Theory in Liquid Metal
Combustion,” 1990 Technical Meeting, The Eastern Section of the Combustion Institute,
Orlando, Florida, December 3-5.
60. Chan, S.H. and Tan, C.C. (1990), “Simplex Method and Duality Theory in Liquid Metal
Combustion,” Fall Technical Meeting, Eastern Section: The Combustion Institute, Orlando,
FL, September.
61. C. C. Tan (1990), “Equilibrium State Relationships of Alkali Metals Reacting with Halogen
or Halogenated Gases,” Thesis, Department of Mechanical Engineering, University of
Wisconsin-Milwaukee, May 1990.