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PUBLIC RELATIONS CAMPAIGN CONCLUSION
Name: Ingrid Little
Organization: FC Dallas
1. Targeted Media
 Dale Hansen, sportscaster for ABC’s Dallas affiliate WFAA. This journalist should
be targeted because he is arguably the most popular sports broadcaster in the
Dallas-Fort Worth area. His broadcast targets all the major sports teams in
Dallas. Dale Hansen also has over 25,000 followers on Twitter (Hansen Verified
Twitter account, 2017). By using Dale Hansen to relay campaign messages, the
target audience of 18 to 35-year-old soccer fans in the Dallas-Fort Worth area
will be reached.
 Buzz Carrick, owner and publisher of 3rdDegree.net and writer for Dallas
Morning News Soccer blog. Carrick’s blog on 3rdDegree.net was named “Most
Influential Blog in the US/MLS Soccer World” in 2009. (Buzz Carrick, 2017). He is
a feature writer for the Dallas Morning News publications for all things FC Dallas.
Carrick would have an interest in a story from FC Dallas because he is the
independent FC Dallas news source. Having him write about our current
campaign would help to reach and influence the target market of soccer fans
located in the Dallas-Fort Worth area.
 Pedro Silva, sports anchor and reporter for Univision Dallas. Silva is the primary
sportscaster for Univision 23 Dallas, where FC Dallas matches are broadcasted in
Spanish. (Dallas: KUVN, 2015). Silva would have interest in FC Dallas’ current
campaign because he is the source for Spanish language coverage of sports in
the Dallas-Fort Worth area. Silva could reach and influence FC Dallas’ target
market of 13 to 40-year-old, Latino American soccer fans located in Texas.
 Nicole Barron, editor in chief at lifestylefricso.com. Lifestyle Frisco is a “new
media company that focuses on storytelling across multiple platforms in Frisco,
Texas (home of FC Dallas).” (Barron, 2017). Barron would likely take interest in
what FC Dallas is doing in the community and be able to highlight the venue as a
safe, fun, and entertaining place for residents and soccer fans alike. Having a
feature in Lifestyle Frisco would help to reach the target audience of 13 to 30-
year-old Frisco, Texas residents looking for exciting venues and sporting events
to attend in the area.
 Steve Davis, writer, radio host, and radio play-by-play voice for FC Dallas on
100.7 FM. Davis “has covered Major League Soccer since 1996. He writes for
World Soccer Today and co-hosts the weekly radio show/podcast ESPN Soccer
Today on 103.3 in Dallas. Davis is also the radio play-by-play voice for FC Dallas.”
(FC Dallas, 2016). He also has over 15,000 followers on Twitter. Davis should
have interest in covering new FC Dallas campaigns, as it is his primary focus as a
journalist. He could help to reach our target markets through traditional media
(radio broadcasts) and new media podcasts and online correspondence.
2. Email Pitch
To: Buzz Carrick
From: FC Dallas
Subject line: Exclusive Interviews
Body of email
Let me begin by saying that your continued coverage of FC Dallas, its goals, and its
continued journey toward the MLS Cup help to keep the Dallas-Fort Worth public and its
soccer fans engaged and informed about our organization. We appreciate your
viewpoints on the latest FC Dallas news and hope that you continue to make FC Dallas a
topic of interest to local fans and supporters.
With that in mind, we would like to invite you to come to Toyota Stadium this off-
season and get exclusive, in-depth interviews with a couple of our star players, the
coaching staff, and with ownership regarding the future of our soccer club and our goals
for the upcoming 2018 season. We have a lot in store for FC Dallas this season and this
is an opportunity to give your insight on some of the off-season changes, upcoming
social media contests and events, and the new promotions we will be offering to get
fans in the stadium for FC Dallas matches. Your readers are loyal FC Dallas fans and
should be very interested in some of the new moves we are making as an organization
to improve and achieve some of our goals.
If you are interested in getting exclusive content to add to your FC Dallas blog, please
contact Ingrid Little, Communications Manager for FC Dallas at (888)-888-8888 or email
me at commanager@fcdallas.com.
Thank you,
Ingrid Little
3. Measurement:
One way that to measure the effectiveness of this campaign is assessing the viral
impact. In regard to online media coverage, are the “readers sharing the news and
reacting to them?” (Lica-Butler, 2014) How many influencers are mentioning the brand
online? Our goal for this campaign is to have 200 shares, reactions, and influencers
mentioning the brand online.
It is another goal to increase social media engagement across all platforms by 50
percent by the beginning of the new MLS season. To measure we will look at Twitter
followers, Facebook likes, Instagramfollowers, and YouTube subscribers and if they are
actively conversing about topics related to FC Dallas. This measurement method will
also target the goal of creating awareness and developing a relationship between fans
and the organization. Because 3 of the 4 goals of this campaign can be measured,
should we reach our target numbers the campaign can be considered a success.
The next way to measure the success of the campaign will be the behavioral impact.
Through online media placement, is our site receiving more traffic and are those visitors
buying tickets to FC Dallas matches. Another campaign goal is to increase ticket sales to
FC Dallas matches by 25 percent in the 2018 season. To determine success of the
campaign we will have to access if campaign materials and media placement are causing
consumers to take action and purchase tickets.
4. Timeline:
Date Communication Tool
& Platform
Content/Message Purpose/Goal
Week 1 FC Dallas website Biographies of
players
To inform consumers of
the product and build
awareness. To foster
familiarity and
relationships between
players and fans.
Week 2 Email
invitation/Interviews
Invite Buzz Carrick to
get exclusive, in-
depth interviews
with players,
coaches, and
ownership
To target local fans
with positive messages
about FC Dallas from an
industry expert.
Week 3 FC Dallas website Create video content
consisting of
interviews with
players and coaching
To target Spanish
speaking locals and
have them relate to the
players and product.
staff in Spanish and
English
FC Dallas’ YouTube
Channel
Post First Trick Shot
Lesson video hosted
by Maximiliano
Urruti
To keep fans engaged
on social media.
Week 4 FC Dallas Instagram
page
“Share a photo of
you in your FC Dallas
gear and we will
share our favorites
on the Jumbo-Tron
during FC Dallas
matches.”
Promote incentives for
fans to become
engaged with FC Dallas
on Instagram.
Week 5 FC Dallas website Create video content
consisting of
interviews with
players, coaching
staff, and front
office on the topic of
“What Soccer Means
to Me and Dallas
To target potential fans
and create a
connection between
the mindset of the
players and fan’s
personal experience.
FC Dallas’ YouTube
Channel
Post Second Trick
Shot Lesson video
hosted by
Maximiliano Urruti
To keep fans engaged
on social media.
Week 6 News Release to
targeted media
outlets and journalists
Announce new
acquisitions, discuss
off-season training
and preparation for
the 2018 season and
to announce social
media contest to
begin next week
To inform our target
market through
reputable journalists
with positive messages
about FC Dallas. To
increase brand
awareness and create a
buzz about upcoming
season.
Blog post/Website Add post to blog site
by Maximiliano
Urruti about the
upcoming season
and what the fans
mean to him
To build a personal
relationship/connection
between the players
and fans.
Week 7 Facebook and Twitter Announce and begin
contest to “share
your favorite soccer
To start a conversation
with FC Dallas fans and
the organization. To
memory with the
hashtag
‘#fcdsoccer4life’ and
you will be entered
to win season tickets
for the upcoming
2018 season.”
keep fans engaged on
social media.
FC Dallas’ YouTube
Channel
Post Third and final
Trick Shot Lesson
video hosted by
Maximiliano Urruti.
To keep fan engaged on
social media.
February 1,
2018
Facebook and Twitter Contest Ends
February
15, 2018
Facebook and Twitter Announce winners
for social media
contest.
March 1,
2018
Game Day Start of 2018 FC
Dallas Season.
Early on in the campaign we want to make sure that the FC Dallas website is full of
engaging content. This is imperative because all of the news outlets and journalists will
tell our story then reference our website for interested parties to find out more
information or to buy tickets for the upcoming season. If our website is not ready to
engage with the subsequent traffic, the campaign goals will not be met. Our next step is
to give Buzz Carrick, exclusive content to put on his website and blog, to get his readers
and fans of FC Dallas to become more interested in what we have planned for the off-
season and the upcoming 2018 season. His blog receives a great deal of traffic and
should attract readers to both the FC Dallas website and our social media pages. At that
point, it is important that we keep our social media pages full of engaging content.
Creating content for YouTube and Instagram will begin our social media efforts along
with continued updating of the FC Dallas website. Then, it will be time to send out news
releases to the targeted media outlets and journalists to announce new acquisitions,
off-season training, the upcoming season, and the campaign finale, social media
contest. After the announcement and media placement, it will be time to begin the
social media contest, which should keep fans engaged and actively conversing about the
organization on Facebook and Twitter. The contest will end a month before the season
starts, the winners will be announced and the campaign will end. At this point, it will be
time to measure the effectiveness of the campaign, assess whether the goals of the
campaign are met, and determine the overall success of the campaign efforts.
References:
Hansen Verified Twitter Account, D. (2017, November 21). Dale hansen (@dalehansen).
Retrieved December 13, 2017, from https://twitter.com/dalehansen?lang=en
Buzz Carrick. (2017). Buzz Carrick's Linkedin Profile. Retrieved December 13, 2017,
from https://www.linkedin.com/in/buzzcarrick/
Dallas: KUVN. (2015, May 14). Pedro Silva. Retrieved December 13, 2017, from
https://www.univision.com/global/pedro-silva9
Barron, N. (2017). Nicole Barron's Linkedin Profile. Retrieved December 13, 2017, from
https://www.linkedin.com/in/nicole-barron-9b56275/
FC Dallas. (2016, January 28). Steve Davis. Retrieved December 13, 2017, from
https://www.fcdallas.com/author/steve-davis
Lica-Butler, M. (2014, March 20). 10 ways to measure PR results. Retrieved December
14, 2017, from https://www.ragan.com/Main/Articles/48107.aspx

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Public Relations Campaign

  • 1. PUBLIC RELATIONS CAMPAIGN CONCLUSION Name: Ingrid Little Organization: FC Dallas 1. Targeted Media  Dale Hansen, sportscaster for ABC’s Dallas affiliate WFAA. This journalist should be targeted because he is arguably the most popular sports broadcaster in the Dallas-Fort Worth area. His broadcast targets all the major sports teams in Dallas. Dale Hansen also has over 25,000 followers on Twitter (Hansen Verified Twitter account, 2017). By using Dale Hansen to relay campaign messages, the target audience of 18 to 35-year-old soccer fans in the Dallas-Fort Worth area will be reached.  Buzz Carrick, owner and publisher of 3rdDegree.net and writer for Dallas Morning News Soccer blog. Carrick’s blog on 3rdDegree.net was named “Most Influential Blog in the US/MLS Soccer World” in 2009. (Buzz Carrick, 2017). He is a feature writer for the Dallas Morning News publications for all things FC Dallas. Carrick would have an interest in a story from FC Dallas because he is the independent FC Dallas news source. Having him write about our current campaign would help to reach and influence the target market of soccer fans located in the Dallas-Fort Worth area.  Pedro Silva, sports anchor and reporter for Univision Dallas. Silva is the primary sportscaster for Univision 23 Dallas, where FC Dallas matches are broadcasted in Spanish. (Dallas: KUVN, 2015). Silva would have interest in FC Dallas’ current campaign because he is the source for Spanish language coverage of sports in the Dallas-Fort Worth area. Silva could reach and influence FC Dallas’ target market of 13 to 40-year-old, Latino American soccer fans located in Texas.  Nicole Barron, editor in chief at lifestylefricso.com. Lifestyle Frisco is a “new media company that focuses on storytelling across multiple platforms in Frisco, Texas (home of FC Dallas).” (Barron, 2017). Barron would likely take interest in what FC Dallas is doing in the community and be able to highlight the venue as a safe, fun, and entertaining place for residents and soccer fans alike. Having a feature in Lifestyle Frisco would help to reach the target audience of 13 to 30- year-old Frisco, Texas residents looking for exciting venues and sporting events to attend in the area.  Steve Davis, writer, radio host, and radio play-by-play voice for FC Dallas on 100.7 FM. Davis “has covered Major League Soccer since 1996. He writes for World Soccer Today and co-hosts the weekly radio show/podcast ESPN Soccer Today on 103.3 in Dallas. Davis is also the radio play-by-play voice for FC Dallas.” (FC Dallas, 2016). He also has over 15,000 followers on Twitter. Davis should have interest in covering new FC Dallas campaigns, as it is his primary focus as a journalist. He could help to reach our target markets through traditional media (radio broadcasts) and new media podcasts and online correspondence.
  • 2. 2. Email Pitch To: Buzz Carrick From: FC Dallas Subject line: Exclusive Interviews Body of email Let me begin by saying that your continued coverage of FC Dallas, its goals, and its continued journey toward the MLS Cup help to keep the Dallas-Fort Worth public and its soccer fans engaged and informed about our organization. We appreciate your viewpoints on the latest FC Dallas news and hope that you continue to make FC Dallas a topic of interest to local fans and supporters. With that in mind, we would like to invite you to come to Toyota Stadium this off- season and get exclusive, in-depth interviews with a couple of our star players, the coaching staff, and with ownership regarding the future of our soccer club and our goals for the upcoming 2018 season. We have a lot in store for FC Dallas this season and this is an opportunity to give your insight on some of the off-season changes, upcoming social media contests and events, and the new promotions we will be offering to get fans in the stadium for FC Dallas matches. Your readers are loyal FC Dallas fans and should be very interested in some of the new moves we are making as an organization to improve and achieve some of our goals. If you are interested in getting exclusive content to add to your FC Dallas blog, please contact Ingrid Little, Communications Manager for FC Dallas at (888)-888-8888 or email me at commanager@fcdallas.com. Thank you, Ingrid Little
  • 3. 3. Measurement: One way that to measure the effectiveness of this campaign is assessing the viral impact. In regard to online media coverage, are the “readers sharing the news and reacting to them?” (Lica-Butler, 2014) How many influencers are mentioning the brand online? Our goal for this campaign is to have 200 shares, reactions, and influencers mentioning the brand online. It is another goal to increase social media engagement across all platforms by 50 percent by the beginning of the new MLS season. To measure we will look at Twitter followers, Facebook likes, Instagramfollowers, and YouTube subscribers and if they are actively conversing about topics related to FC Dallas. This measurement method will also target the goal of creating awareness and developing a relationship between fans and the organization. Because 3 of the 4 goals of this campaign can be measured, should we reach our target numbers the campaign can be considered a success. The next way to measure the success of the campaign will be the behavioral impact. Through online media placement, is our site receiving more traffic and are those visitors buying tickets to FC Dallas matches. Another campaign goal is to increase ticket sales to FC Dallas matches by 25 percent in the 2018 season. To determine success of the campaign we will have to access if campaign materials and media placement are causing consumers to take action and purchase tickets. 4. Timeline: Date Communication Tool & Platform Content/Message Purpose/Goal Week 1 FC Dallas website Biographies of players To inform consumers of the product and build awareness. To foster familiarity and relationships between players and fans. Week 2 Email invitation/Interviews Invite Buzz Carrick to get exclusive, in- depth interviews with players, coaches, and ownership To target local fans with positive messages about FC Dallas from an industry expert. Week 3 FC Dallas website Create video content consisting of interviews with players and coaching To target Spanish speaking locals and have them relate to the players and product.
  • 4. staff in Spanish and English FC Dallas’ YouTube Channel Post First Trick Shot Lesson video hosted by Maximiliano Urruti To keep fans engaged on social media. Week 4 FC Dallas Instagram page “Share a photo of you in your FC Dallas gear and we will share our favorites on the Jumbo-Tron during FC Dallas matches.” Promote incentives for fans to become engaged with FC Dallas on Instagram. Week 5 FC Dallas website Create video content consisting of interviews with players, coaching staff, and front office on the topic of “What Soccer Means to Me and Dallas To target potential fans and create a connection between the mindset of the players and fan’s personal experience. FC Dallas’ YouTube Channel Post Second Trick Shot Lesson video hosted by Maximiliano Urruti To keep fans engaged on social media. Week 6 News Release to targeted media outlets and journalists Announce new acquisitions, discuss off-season training and preparation for the 2018 season and to announce social media contest to begin next week To inform our target market through reputable journalists with positive messages about FC Dallas. To increase brand awareness and create a buzz about upcoming season. Blog post/Website Add post to blog site by Maximiliano Urruti about the upcoming season and what the fans mean to him To build a personal relationship/connection between the players and fans. Week 7 Facebook and Twitter Announce and begin contest to “share your favorite soccer To start a conversation with FC Dallas fans and the organization. To
  • 5. memory with the hashtag ‘#fcdsoccer4life’ and you will be entered to win season tickets for the upcoming 2018 season.” keep fans engaged on social media. FC Dallas’ YouTube Channel Post Third and final Trick Shot Lesson video hosted by Maximiliano Urruti. To keep fan engaged on social media. February 1, 2018 Facebook and Twitter Contest Ends February 15, 2018 Facebook and Twitter Announce winners for social media contest. March 1, 2018 Game Day Start of 2018 FC Dallas Season. Early on in the campaign we want to make sure that the FC Dallas website is full of engaging content. This is imperative because all of the news outlets and journalists will tell our story then reference our website for interested parties to find out more information or to buy tickets for the upcoming season. If our website is not ready to engage with the subsequent traffic, the campaign goals will not be met. Our next step is to give Buzz Carrick, exclusive content to put on his website and blog, to get his readers and fans of FC Dallas to become more interested in what we have planned for the off- season and the upcoming 2018 season. His blog receives a great deal of traffic and should attract readers to both the FC Dallas website and our social media pages. At that point, it is important that we keep our social media pages full of engaging content. Creating content for YouTube and Instagram will begin our social media efforts along with continued updating of the FC Dallas website. Then, it will be time to send out news releases to the targeted media outlets and journalists to announce new acquisitions, off-season training, the upcoming season, and the campaign finale, social media contest. After the announcement and media placement, it will be time to begin the social media contest, which should keep fans engaged and actively conversing about the organization on Facebook and Twitter. The contest will end a month before the season starts, the winners will be announced and the campaign will end. At this point, it will be time to measure the effectiveness of the campaign, assess whether the goals of the campaign are met, and determine the overall success of the campaign efforts.
  • 6. References: Hansen Verified Twitter Account, D. (2017, November 21). Dale hansen (@dalehansen). Retrieved December 13, 2017, from https://twitter.com/dalehansen?lang=en Buzz Carrick. (2017). Buzz Carrick's Linkedin Profile. Retrieved December 13, 2017, from https://www.linkedin.com/in/buzzcarrick/ Dallas: KUVN. (2015, May 14). Pedro Silva. Retrieved December 13, 2017, from https://www.univision.com/global/pedro-silva9 Barron, N. (2017). Nicole Barron's Linkedin Profile. Retrieved December 13, 2017, from https://www.linkedin.com/in/nicole-barron-9b56275/ FC Dallas. (2016, January 28). Steve Davis. Retrieved December 13, 2017, from https://www.fcdallas.com/author/steve-davis Lica-Butler, M. (2014, March 20). 10 ways to measure PR results. Retrieved December 14, 2017, from https://www.ragan.com/Main/Articles/48107.aspx