Psy Journal 1
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This document discusses schemas and automatic processing in the context of a restaurant. Schemas are mental frameworks that customers develop based on their experiences in how a restaurant operates. For example, customers at this "pay before you eat" restaurant will first find a seat, order at the counter, and have food served by a waiter. The waiter engages in automatic processing by unconsciously and effortlessly delivering and clearing away food, based on routines developed from experience serving many customers. The social behaviors observed are customers using schemas to navigate the restaurant and the waiter employing automatic processing in their service duties.
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Psy Journal 1
- 1. The social behavior that we can observe in this picture is schemas. The schemas concept is related to the customers. Schemas are the basic component of social thought and acquired through experience. For example like the customers, when they entering the restaurant, they will first find a seat and they orders theirs foods or drink in the counter, the food will be server to customer by the waiter. This is a pay before eat restaurant, it may be different from other restaurant but that’s how the restaurant function and how customers reacts and setting up their mental frameworks towards how the restaurant runs. Second is about automatic processing, this concept is related to the waiter. Automatic processing is processing of social information that is non-conscious, unintentional, involuntary and relatively effortless. The waiter will automatically deliver the foods or drinks to the customers, after the customers finish their meal, the waiter will automatically clean the table for the next waiter have been doing this for many times, and the waiter can complete it without begin to think about the process once it has started automatically.
- 2. This is a restaurant located at Syopz Mall of Taylor’s University Lakeside Campus, the social behaviour in this picture is all about the customers and the waiter. The concepts related is schema and automatic processing.
- 3. Social Psychology Name : Lee Kai Yung Student ID : 0318314 Course Code : PSY30203 Title : Journal 1