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PROWESS SOFTWARE SERVICES PVT LTD
INDUCTION PROGRAMME
CHAIRMAN
AND CEO
MESSAGE
On behalf of the Management & staff members, I welcome you to Prowess Software Services and wish you a successful career at
Prowess.
At Prowess, we believe that each employee contributes directly to the growth and success of the company, and we hope you
will take pride in being a member of our team.
The main objective of this induction programme is to make you familiar with the Prowess Software and introduce you to our
companies‘ policies, systems, procedures and benefits. We believe that professional relationships are easier when all the
employees are aware of the culture and values of the organization.
This induction will help you to better understand our vision for the future of our business and the challenges that we will face
in the coming years.
We continually improve our performance to the highest standards. We hope that your experience here will be challenging,
enjoyable and rewarding.
With Best Wishes!
ABOUT PROWESS
Prowess Software Services is found in 2016 and has extensive experience and expertise in Tibco, Salesforce and
MuleSoft. We serve market leaders and emerging clients across Technology, Finance, Insurance, Media,
Manufacturing, Healthcare, Retail and Logistics. Prowess office locations include in India, USA, Singapore.
Prowess implies to “Mastering Something” which we feel an apt name for our business, considering our expertise and
exposure in solving business problems with technology. We at Prowess help startups and enterprises to accelerate
Digital Transformation through robust and purpose-built applications. Our offerings help clients to think big by utilizing
technologies and get them implemented to grow business more effectively.
TIBCO UI/UX MULESOFTSALESFORCE
Vision: To be most admired world class technology services delivery
firm which takes care of its employees and customers equally
Mission: Go over and beyond client expectations on technology
delivery at reasonable costs and in the process share
wealth/happiness with all stakeholders
Values: Integrity, Equality, Trust, Sharing
MEET THE PROGRESSION TEAM BEHIND
At Prowess soft – we are committed to great vision of continually empowering and enabling our global customers with tangible
value. Our offerings allow us to transform your digital dreams into reality by building goal oriented & personalized applications.
HR
POLICIES
Working / Attendance Policy
Leave Policy
Dress Code Policy
Payroll & Benefits
Rewards & Recognitions
Work Culture
HR POLICIES HR POLICIES
• Prowess expects all its employees to report for work on scheduled time.
• Employees must obtain permission by dropping an email to their Reporting
Manager & HR Department (incase of absence from work). Any emergency cases
can communicate through telephonic call.
• During working hours.
• Schedule Leave
• Absence due to ill health
• Employees should notify to their Reporting Manager & HR Department as far in
advance as possible whenever they are unable to report for work, either employee
opt for work from home/will be late to office/ or in-case of early logout(To: RM,
CC: HR)
• Office timings : 10.00 am to 7.00 pm (Depends upon Shifts/ as
directed)
• Working Days : 5 days a week (Depends upon project requirements)
• Working Hours : 9 hrs. with 1 hr. break (1/2 Lunch break & 15 min 1st &
2nd half)
• Saturday & Sunday are Weekly-Offs (W-OFF)
• In addition to the W-Offs, Prowess has 9 holidays per year & 1 Special
Leave/Holiday*
• List of Holidays will be published/mailed during end of the month (i.e.
December)
Attendance Policy
• The organization understands that employees need to re-energize themselves.
• The policy also aims to address the needs of the business.
• Leave cannot be availed as a matter of right.
• Earned Leave -12 days per calendar year/based on DOJ/Pro-rata
• Sick Leave - 6 days (every month 0.5 days will be credited), Note: if joined
before 15th of month, will be credited for that month.
• Casual Leave - 6 days (every month 0.5 days will be credited),
Note: if joined before 15th of month, will be credited for that month.
• Maternity leave - as per Maternity act
• Special leave - Leave without Pay – (Only for Birthday/Wedding
Anniversary)
• For Full time contractors – only 1 casual leave per month
Note:
• CL, SL & EL cannot be clubbed with each other
• All leave applications should be submitted prior to going on leave. Only in case of Sick Leave
employees may submit after resuming duties.
• Employees has to submit the leaves/attendance regularizations in FactoHR, upon joining HR
representative will send login credentials with URL of factoHR and user manual.
Leave Policy
S. No. Date Day Occasion
1 1-January-20 Wednesday New Year
2 15-January-20 Wednesday Sankranthi
3 10-March-20 Tuesday Holi
4 25-March-20 Wednesday Ugadi
5 1-May-20 Friday International Labor Day
6 2-June-20 Tuesday Telangana Formation Day
7 2-October-20 Friday Gandhi Jayanthi
8 23-October-20 Friday Dussehra/Dasara
9 16-November-20 Monday Deepavali
10 25-December-20 Friday Christmas
11 Optional Holiday Either on Birthday/Anniversary
Holiday List 2020
LIST OF HOLIDAYS FOR THE CALENDAR YEAR 2020
Note: Republic Day, Ganesh Chaturthi, Independence Day, holidays are falling on Saturday’s and Sunday’s
For Prowess Software Services Private Limited,
Employees should be appropriately attired to reflect the high
standards of professionalism that the company is committed
to pursue.
A formal dress code is mandatory on the following days :
• Monday to Thursday, During client visits & Audit's -
Formal’s.
• Friday & Saturday – Informal Dress.
• Work, where in which Employee is representing
Prowess Software.
• Client meetings and presentations
Dress Code Policy
FormalsCasuals
Example Dress Code for Male Employees :
Formals Casuals
Example Dress Code for Female Employees :
Payroll &
Benefits
• Payroll Period is from 26th of last month to 25th of
current month, who ever joined on or before 25th of
current month his/her salary will be processed in the
month.
• Pay Period is 01st to 30th / 31st of the current month,
we will treat last 5/6 days of the current month as
present and process the payroll, if any LOPs/Leaves
will be adjusted in next month payroll process.
• Pay date is last working day of every Month, if it is
holiday will be credited before 1 day as per the
discretion of management.
• Pay slips are accessible through FactoHR.
• Income Tax is payable by every assesses. Income-tax
payable is calculated at the prescribed rates of the
assessment year.
• Employees Fill in your tax plan (Form) and submit it
to accounts department so that the deductions in
your salary are accordingly computed.
• Employees who are eligible have opt / fill in the Flexi
Pay Benefit (FPB) Form for getting Tax Benefit and
submit the same to Accounts department (refer
process document for more details)
Employee
Benefits
• Job Training
• Over Time / Holiday work Allowance*
• Work From Home
• Flexible Timings
• Onsite Opportunity
• Lunch
• Evening Snacks
• Dinner
• Team Outings(Quarterly/ Annually)
• Mobile SIM under CUG connections for Support /
Secretarial Team
• Medical / Health Insurance Policy (refer next slide
for more details)
• ESI
• Gratuity (As per Act)
Employee
Benefits (GMI)
Who are covered under Group Medical Insurance (GMI)
 If employee is single, only employee is covered / If employee
is covered under ESIC, hence not covered under the GMI.
 If employee is married, can nominate Spouse + 2 Children’s
only(As per Organization policy).
 Rs. 2,00,000/- is SUM Insured for Group Medical / Health
Insurance (GMI)
 STAR HEALTH INSURANCE is Prowess Health Insurance
Provider.
 Please reach HR representative for Health Cards after 15 days
from your date of joining.
Note:
• Employees' are eligible to Claim under Mediclaim Policy from date of joining only.
• The Employees / dependent family members must have been admitted in hospital on
or after date of joining.
• Only in case employees / dependents get hospitalized for more than 24 hours, they
can claim under Mediclaim Policy.
• Hospitalization less than 24 hours does not come under purview of policy.
• ESIC eligible employees, need to obtain ESI Card and submit the intimation letter to
ESIC to avail cashless benefit or post discharge submit the all the originals at the ESIC to
claim the amount.
In case of any emergency, employees may call on HR Mobile Number : 9849877544
or our Star Insurance Representative Mr. Anil Kumar – 9849836628.
Rewards &
Recognitions
• Employee of the Month
• To felicitate awards to best performers.
• Rs. 5000/- Gift Card will be given by CEO in Town Hall Meeting.
• Onsite Travel
Work Culture
(Employee
Engagement)
• Town Hall Meeting
On last Thursday of every month
• Employee Birthday Bash
Birthday Celebration of employees for that particular month would be celebrated every last
month(i.e., on Friday) by Cake cutting, Snacks and Cool Drinks (refreshments)
• Monthly (Friday) Fun Activities
Employees & HR department formed a Committee, the committee members will take a
decision on the activity to be performed and will conduct team/individual Fun’s @ Work
accordingly.
• Festival / Seasonal Celebrations
Engagement activities like Quiz, games, etc., celebration of festival theme with all the
employees
• Quarterly get together
To facilitate informal meets and get together to develop a feeling of togetherness and team
motivation (on last month of the quarter).
• Yearly Team Outing
Every Year in the mid of Q4 i.e. Jan to March, will celebrate Prowess
Anniversary/Incorporation day by going to resorts/outstation with all the employees and
their families by playing games like Indoor/Outdoor/Water Sports, Quiz, Fun Activities, etc.,.
Code of Conduct
and Ethics for
Employees
• Act in the best interests of and fulfill their fiduciary duties to the
stakeholders of the Company.
• Act honestly, fairly, ethically, with integrity and loyalty.
• Conduct themselves in a professional, courteous and respectful
manner.
• Act in good faith, with responsibility, due care, competence,
diligence and independence.
• Act in a manner to enhance and maintain the reputation of the
Company.
FAQ’s
• Help Line specifically to cater for all queries on :
• HR Related : hr@Prowesssoft.com
or
Mobile # 9849877544
• Admin & IT/Network Related :
• techsupport@Prowesssoft.com
Thank You
&
Welcome to

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Prowess induction program (2)

  • 1. PROWESS SOFTWARE SERVICES PVT LTD INDUCTION PROGRAMME
  • 2. CHAIRMAN AND CEO MESSAGE On behalf of the Management & staff members, I welcome you to Prowess Software Services and wish you a successful career at Prowess. At Prowess, we believe that each employee contributes directly to the growth and success of the company, and we hope you will take pride in being a member of our team. The main objective of this induction programme is to make you familiar with the Prowess Software and introduce you to our companies‘ policies, systems, procedures and benefits. We believe that professional relationships are easier when all the employees are aware of the culture and values of the organization. This induction will help you to better understand our vision for the future of our business and the challenges that we will face in the coming years. We continually improve our performance to the highest standards. We hope that your experience here will be challenging, enjoyable and rewarding. With Best Wishes!
  • 3. ABOUT PROWESS Prowess Software Services is found in 2016 and has extensive experience and expertise in Tibco, Salesforce and MuleSoft. We serve market leaders and emerging clients across Technology, Finance, Insurance, Media, Manufacturing, Healthcare, Retail and Logistics. Prowess office locations include in India, USA, Singapore. Prowess implies to “Mastering Something” which we feel an apt name for our business, considering our expertise and exposure in solving business problems with technology. We at Prowess help startups and enterprises to accelerate Digital Transformation through robust and purpose-built applications. Our offerings help clients to think big by utilizing technologies and get them implemented to grow business more effectively. TIBCO UI/UX MULESOFTSALESFORCE
  • 4. Vision: To be most admired world class technology services delivery firm which takes care of its employees and customers equally Mission: Go over and beyond client expectations on technology delivery at reasonable costs and in the process share wealth/happiness with all stakeholders Values: Integrity, Equality, Trust, Sharing
  • 5. MEET THE PROGRESSION TEAM BEHIND At Prowess soft – we are committed to great vision of continually empowering and enabling our global customers with tangible value. Our offerings allow us to transform your digital dreams into reality by building goal oriented & personalized applications.
  • 6.
  • 7. HR POLICIES Working / Attendance Policy Leave Policy Dress Code Policy Payroll & Benefits Rewards & Recognitions Work Culture HR POLICIES HR POLICIES
  • 8. • Prowess expects all its employees to report for work on scheduled time. • Employees must obtain permission by dropping an email to their Reporting Manager & HR Department (incase of absence from work). Any emergency cases can communicate through telephonic call. • During working hours. • Schedule Leave • Absence due to ill health • Employees should notify to their Reporting Manager & HR Department as far in advance as possible whenever they are unable to report for work, either employee opt for work from home/will be late to office/ or in-case of early logout(To: RM, CC: HR) • Office timings : 10.00 am to 7.00 pm (Depends upon Shifts/ as directed) • Working Days : 5 days a week (Depends upon project requirements) • Working Hours : 9 hrs. with 1 hr. break (1/2 Lunch break & 15 min 1st & 2nd half) • Saturday & Sunday are Weekly-Offs (W-OFF) • In addition to the W-Offs, Prowess has 9 holidays per year & 1 Special Leave/Holiday* • List of Holidays will be published/mailed during end of the month (i.e. December) Attendance Policy
  • 9. • The organization understands that employees need to re-energize themselves. • The policy also aims to address the needs of the business. • Leave cannot be availed as a matter of right. • Earned Leave -12 days per calendar year/based on DOJ/Pro-rata • Sick Leave - 6 days (every month 0.5 days will be credited), Note: if joined before 15th of month, will be credited for that month. • Casual Leave - 6 days (every month 0.5 days will be credited), Note: if joined before 15th of month, will be credited for that month. • Maternity leave - as per Maternity act • Special leave - Leave without Pay – (Only for Birthday/Wedding Anniversary) • For Full time contractors – only 1 casual leave per month Note: • CL, SL & EL cannot be clubbed with each other • All leave applications should be submitted prior to going on leave. Only in case of Sick Leave employees may submit after resuming duties. • Employees has to submit the leaves/attendance regularizations in FactoHR, upon joining HR representative will send login credentials with URL of factoHR and user manual. Leave Policy
  • 10. S. No. Date Day Occasion 1 1-January-20 Wednesday New Year 2 15-January-20 Wednesday Sankranthi 3 10-March-20 Tuesday Holi 4 25-March-20 Wednesday Ugadi 5 1-May-20 Friday International Labor Day 6 2-June-20 Tuesday Telangana Formation Day 7 2-October-20 Friday Gandhi Jayanthi 8 23-October-20 Friday Dussehra/Dasara 9 16-November-20 Monday Deepavali 10 25-December-20 Friday Christmas 11 Optional Holiday Either on Birthday/Anniversary Holiday List 2020 LIST OF HOLIDAYS FOR THE CALENDAR YEAR 2020 Note: Republic Day, Ganesh Chaturthi, Independence Day, holidays are falling on Saturday’s and Sunday’s For Prowess Software Services Private Limited,
  • 11. Employees should be appropriately attired to reflect the high standards of professionalism that the company is committed to pursue. A formal dress code is mandatory on the following days : • Monday to Thursday, During client visits & Audit's - Formal’s. • Friday & Saturday – Informal Dress. • Work, where in which Employee is representing Prowess Software. • Client meetings and presentations Dress Code Policy
  • 12. FormalsCasuals Example Dress Code for Male Employees :
  • 13. Formals Casuals Example Dress Code for Female Employees :
  • 14. Payroll & Benefits • Payroll Period is from 26th of last month to 25th of current month, who ever joined on or before 25th of current month his/her salary will be processed in the month. • Pay Period is 01st to 30th / 31st of the current month, we will treat last 5/6 days of the current month as present and process the payroll, if any LOPs/Leaves will be adjusted in next month payroll process. • Pay date is last working day of every Month, if it is holiday will be credited before 1 day as per the discretion of management. • Pay slips are accessible through FactoHR. • Income Tax is payable by every assesses. Income-tax payable is calculated at the prescribed rates of the assessment year. • Employees Fill in your tax plan (Form) and submit it to accounts department so that the deductions in your salary are accordingly computed. • Employees who are eligible have opt / fill in the Flexi Pay Benefit (FPB) Form for getting Tax Benefit and submit the same to Accounts department (refer process document for more details)
  • 15. Employee Benefits • Job Training • Over Time / Holiday work Allowance* • Work From Home • Flexible Timings • Onsite Opportunity • Lunch • Evening Snacks • Dinner • Team Outings(Quarterly/ Annually) • Mobile SIM under CUG connections for Support / Secretarial Team • Medical / Health Insurance Policy (refer next slide for more details) • ESI • Gratuity (As per Act)
  • 16. Employee Benefits (GMI) Who are covered under Group Medical Insurance (GMI)  If employee is single, only employee is covered / If employee is covered under ESIC, hence not covered under the GMI.  If employee is married, can nominate Spouse + 2 Children’s only(As per Organization policy).  Rs. 2,00,000/- is SUM Insured for Group Medical / Health Insurance (GMI)  STAR HEALTH INSURANCE is Prowess Health Insurance Provider.  Please reach HR representative for Health Cards after 15 days from your date of joining. Note: • Employees' are eligible to Claim under Mediclaim Policy from date of joining only. • The Employees / dependent family members must have been admitted in hospital on or after date of joining. • Only in case employees / dependents get hospitalized for more than 24 hours, they can claim under Mediclaim Policy. • Hospitalization less than 24 hours does not come under purview of policy. • ESIC eligible employees, need to obtain ESI Card and submit the intimation letter to ESIC to avail cashless benefit or post discharge submit the all the originals at the ESIC to claim the amount. In case of any emergency, employees may call on HR Mobile Number : 9849877544 or our Star Insurance Representative Mr. Anil Kumar – 9849836628.
  • 17. Rewards & Recognitions • Employee of the Month • To felicitate awards to best performers. • Rs. 5000/- Gift Card will be given by CEO in Town Hall Meeting. • Onsite Travel
  • 18. Work Culture (Employee Engagement) • Town Hall Meeting On last Thursday of every month • Employee Birthday Bash Birthday Celebration of employees for that particular month would be celebrated every last month(i.e., on Friday) by Cake cutting, Snacks and Cool Drinks (refreshments) • Monthly (Friday) Fun Activities Employees & HR department formed a Committee, the committee members will take a decision on the activity to be performed and will conduct team/individual Fun’s @ Work accordingly. • Festival / Seasonal Celebrations Engagement activities like Quiz, games, etc., celebration of festival theme with all the employees • Quarterly get together To facilitate informal meets and get together to develop a feeling of togetherness and team motivation (on last month of the quarter). • Yearly Team Outing Every Year in the mid of Q4 i.e. Jan to March, will celebrate Prowess Anniversary/Incorporation day by going to resorts/outstation with all the employees and their families by playing games like Indoor/Outdoor/Water Sports, Quiz, Fun Activities, etc.,.
  • 19. Code of Conduct and Ethics for Employees • Act in the best interests of and fulfill their fiduciary duties to the stakeholders of the Company. • Act honestly, fairly, ethically, with integrity and loyalty. • Conduct themselves in a professional, courteous and respectful manner. • Act in good faith, with responsibility, due care, competence, diligence and independence. • Act in a manner to enhance and maintain the reputation of the Company.
  • 20. FAQ’s • Help Line specifically to cater for all queries on : • HR Related : hr@Prowesssoft.com or Mobile # 9849877544 • Admin & IT/Network Related : • techsupport@Prowesssoft.com