More Related Content Similar to Proving Project Value (20) More from Global Knowledge Training (20) Proving Project Value2. © 2015 Global Knowledge Training LLC. All rights reserved. 8/14/2015 Page 1
Proving Project Value Overview
Pre-Project
Enterprise Strategic Objectives
Project Selection
During Project
Proving Project Value
Stakeholder Management & Communication
Post Project
Lessons Learned
Project Benefits Realization
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Pre-Project
Enterprise Strategic Objectives
Project Selection
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Defining Value
Initiate CloseBuildEnterprise
analysis
Plan
Product/Service life cycle
Project life cycle
Project Charter:
Project scope (high level plan)
Key metrics
Success criteria
Stakeholder Analysis
Project authorization
Maintenance
Support
Operations
Business Case:
• Project
justification
• Alternate
approaches
• Recommended
approach
• Expected
benefits
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Project Selection Methods
Organizational Strategic Objectives
Cost/Benefit Analysis
Value Analysis
Net Present Value
Return on Investment
Business Case Project Charter
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Project Benefits Selection
Sales Volume
Market Share
Profitability
ROI
Corporate Scorecard
Reputation/Image
Media presence
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What is the Strategic Objective?
Financial
• Increase in
revenue
• Reduction in costs
• Overall financial
improvement
• Higher margins
Efficiency
• More with less
• Same with less
• Less with less
(while achieving
more)
Effectiveness
• Better results
• Customer
satisfaction
• Improved
performance
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Aligning Strategic Objectives with Project Objectives
Creating a line of sight from business or strategic objectives to
project objectives keeps the project team focused on the right things
Organization Objectives
Project Objectives
Project Team Member Objectives
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Strategic Objectives Framework
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Benefits Definition
Ensure project objectives are aligned with strategic objectives
Define project objectives and success criteria
Identify and quantify business benefits (how and when will be realized during
project and post-project)
Develop key metrics to measure actual delivery
Create communication processes to record progress and report to
stakeholders
2-30
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During Project
Proving Project Value
Stakeholder Management & Communication
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Proving Value
Initiate CloseBuildEnterprise
analysis
Plan
Product/Service life cycle
Project life cycle
Project Execution
Project Controls
Performance measurement
Project Status Reporting
Stakeholder Management and Communication
4-4
Maintenance
Support
Operations
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Stakeholder Importance Ranking
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Stakeholder Priorities Ranking
Measures the significance a stakeholder attaches to four fundamental
success criteria:
Time
Cost
Scope
Quality
The stakeholder’s priorities are each assigned a ranking from 1 (the
highest priority) to 4 (the lowest priority)
Each success criteria must be given a different ranking; there can be
no ties.
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Stakeholder Priority Scoring System
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Track Benefits
Documentation and recording of benefits
Articulation and communication of benefits
Expectations management (magnitude, areas, timing)
Alignment with corporate and organizational objectives and strategy
Short vs. long-term
Process vs. performance and capabilities (product related)
Outputs vs. outcomes vs. benefits
2-31
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Benefits Register
Collects and lists the planned benefits
Used to measure and communicate the delivery of benefits
Initially based on the program business case and the organization’s
strategic plans
Reviewed with stakeholders to develop appropriate performance
measures for each benefit
Elaborated in next phase of the benefits life cycle and continually
updated
2-32
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Project Status Meetings
Proving value of deliverables
Major deliverables
Related interim deliverables
Measuring against Key Metrics
Explaining benefits to Stakeholders
Project Status Report
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Communicating Value
Reporting benefits at Milestones
Realization of Key Metrics
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Post Project
Lessons Learned
Project Benefits Realization
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Delivering Value
Initiate CloseBuildEnterprise
analysis
Plan
Product/Service life cycle
Project life cycle
Transition planning
Administrative closure
Lessons learned
Closing procurements
Maintenance
Support
Operations
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Lessons Learned
Shows value of the project to the organization
Documented and applied to future projects:
Procedures and practices
Estimating information
Preferred vendors
Risks
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Transition Project to Operations
Transition capability to the receiving organization
Change management post-project
Monitor key metrics
Monitor expected benefits beyond the project lifecycle
4-18
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Measure Benefits
*From Managing Change in Organizations: A Practice Guide, Project Management Institute, Inc., 2013, Figure 5-9, 89.
Strategic
objective
• Respond to
new market
position
Benefits
• Change
organization
while
maintaining
work culture
Projects
• Redesign
jobs and
reengineer
business
• Introduce new
IT and
networking
systems
Measure of
success
• Encourage
acceptance of
new systems
• Methodology
accepted by
most
personnel
26. © 2015 Global Knowledge Training LLC. All rights reserved. 8/14/2015 Page 25
Project Benefits Realization
Sales Volume
Market Share
Profitability
ROI
Corporate Scorecard
Reputation/Image
Media presence
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Final Project Report
Final Deliverables proving how Project supported Strategic Goals:
Measurements of Key Metrics
Benefits Realization
Celebrating Success!
Final Project Report
28. © 2015 Global Knowledge Training LLC. All rights reserved. 8/14/2015 Page 27
Proving Project Value Review
Pre-Project
Enterprise Strategic Goals
Project Selection
During Project
Proving Project Value
Stakeholder Management & Communication
Post Project
Lessons Learned
Project Benefits Realization
29. © 2015 Global Knowledge Training LLC. All rights reserved. 8/14/2015 Page 28
PDU
PMI R.E.P. Number: 1999
PMI Activity Name: Proving Project Value
PMI Activity ID/Number: WBNR0813
PDU Amount: 1 PDU
30. © 2015 Global Knowledge Training LLC. All rights reserved. 8/14/2015 Page 29
Courses
0503:
Effective Stakeholder
Communications
21 PDUs
2813:
Program Management
21 PDUs
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Editor's Notes Prog std - 37
12 Course Title Between this slide and next, the priority ranking system needs to be explained so that the upcoming exercise runs smoothly. This slide presents a quick review. Students will use this priority ranking system in the upcoming exercise.
The point to emphasize is that stakeholders cannot tell the project manager that every aspect of the project is of equally high priority. The scale forces stakeholders to prioritize the constraints that are of most importance to them. Prog std - 37
Introduce the term milestones. Milestones are reporting increments. Some are natural, but others are artificially created in order to encourage reporting.
Many milestones relate to decision points, which are opportunities for key stakeholders to be involved in decision making. The change control system also introduces decision points where stakeholder involvement is required.
The term decision point is synonymous with decision gate.
The term “lessons learned” is the catchall phrase for any technique that helps an organization to capture the benefits of experience gained on projects.
Lessons learned that are recorded and taken advantage of can save a huge amount of expense on future projects. By capturing lessons learned, organizations develop their project management expertise.
From an organizational perspective, learning from experience means integrating the lessons learned into procedures and practices so that others can benefit from the experience.
The ultimate purpose of change is to contribute to the organization’s cont. growth and to sustain its competitive advantage.