Anna Orecka, Sebastian Dawid - Projekt jakość, czyli jak skutecznie podnosić poziom dojrzałości w organizacji
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Anna Orecka, Sebastian Dawid - Projekt jakość, czyli jak skutecznie podnosić poziom dojrzałości w organizacji
- 1. Projekt Jakość © 2012 Tieto Corporation Anna Orecka Sebastian Dawid Tieto Anna.Orecka@tieto.com Sebastian.Dawid@tieto.com
- 2. Agenda Jakość w outsorcingu „Projekt Jakość” Receptury na sukces Dyskusja © 2012 Tieto Corporation 17-02-2012
- 3. Authors: Anna Orecka Quality Consultant anna.orecka@tieto.com Sebastian Dawid Quality Consultant sebastian.dawid@tieto.com 17-02-2012
- 4. Branża Automotive vs Netcamp Ilość linii kodu Ilość linii kodu 0 -> ∞ Branża ... 20 MLOC 5,7 MLOC Start Of Production Wysokie wymagania jakościowe (np.: 1 reset na 10 tys km) Wartość software: 2011 – 10%, 2015 – 30% © 2012 Tieto Corporation 17-02-2012
- 5. © 2012 Tieto Corporation Projekt Jakość
- 6. Projekt Jakość – pierwsze kroki Jak zacząć? Jakość…to będzie… Jakością możnatrzeba zarządzać! Projekt Jakość © 2012 Tieto Corporation 17-02-2012
- 7. Projekt Jakość Szkolenia Identyfikacja luk „Proof of Concept” Project Plan Implementacja Pilotaż dla Agentów Zmiany Wdrożenie © 2012 Tieto Corporation 17-02-2012
- 8. Projekt Jakość – co dalej • Opisuj rzeczywistość Top • Zarezerwuj czas na rozwój procesów => • Tworzenie procesów to nie to samo co pisanie kodu! Bottom • wyznacz Process Ownerów © 2012 Tieto Corporation 17-02-2012
- 9. Receptury Praktyczne rozwiązania © 2012 Tieto Corporation
- 10. Receptura 1 – Process Owner Autorytet Wiedza o Techniczna standardach ekspertyza © 2012 Tieto Corporation
- 11. Receptura 2 – Dedykowane narzędzia © 2012 Tieto Corporation 17-02-2012
- 12. Receptura 3 - Masa krytyczna Teoria Masy Krytycznej „Agenci Zmiany” 17-02-2012
- 13. Receptura 4 - Treningi • Opracuj kanał informacji zwrotnej • Wyznacz osobę odpowiedzialną za koordynację treningów – Head Coach • Zsynchronizuj proces treningów z systemem wdrażania nowych pracowników i rozwojem kompetencji już zatrudnionych 17-02-2012
- 14. Receptura 5 - ??? © 2012 Tieto Corporation 17-02-2012
- 15. Projekt Jakość - podsumowanie Bardzo łatwo zarządza Zwiększa nakład na się postępem Projekt Plan projekt Trackowanie „On Target” Wygenerowana używalna Dedykowane platforma dla codziennej narzędzie i Może być czasochłonne pracy implementacja Zwiększa zaangażowanie – Nie każdy to Agent Agenci Zmiany sam to robiłem Tomek Bogaty kanał zwrotny, pole Może dać fałszywe Treningi do dyskusji poczucie końca © 2012 Tieto Corporation 17-02-2012
- 16. © 2012 Tieto Corporation Pytania publiczności
Editor's Notes
- It takes dozens of microprocessors running 100 million lines of code to get a premium car out of the driveway, and this software is only going to get more complex.The avionics system in the F-22 Raptor, the current U.S. Air Force frontline jet fighter, consists of about 1.7 million lines of software code. The F-35 Joint Strike Fighter, scheduled to become operational in 2010, will require about 5.7 million lines of code to operate its onboard systems. And Boeing’s new 787 Dreamliner, scheduled to be delivered to customers in 2010, requires about 6.5 million lines of software code to operate its avionics and onboard support systems.These are impressive amounts of software, yet if you bought a premium-class automobile recently, ”it probably contains close to 100 million lines of software code,” says Manfred Broy, a professor of informatics at Technical University, Munich, and a leading expert on software in cars. All that software executes on 70 to 100 microprocessor-based electronic control units (ECUs) networked throughout the body of your car.Alfred Katzenbach, the director of information technology management at Daimler, has reportedly said that the radio and navigation system in the current S-class Mercedes-Benz requires over 20 million lines of code alone and that the car contains nearly as many ECUs as the new Airbus A380 (excluding the plane’s in-flight entertainment system). Software in cars is only going to grow in both amount and complexity. Late last year, the business research firm Frost & Sullivan estimated that cars will require 200 million to 300 million lines of software code in the near future.Even low-end cars now have 30 to 50 ECUs embedded in the body, doors, dash, roof, trunk, seats, and just about anywhere else the car’s designers can think to put them. That means that most new cars are executing tens of million of lines of software code, controlling everything from your brakes to the volume of your radio
- Jak zacząć:Uświadomić sobie ważność jakości dla rozwoju firmy – przekonać management
- Process descriptions describing the reality [not vice versa!]Take fromyour company whatyouneed and discardtherestimportant to distinguish what should go into the process description and what should go into the project documentationBasing on the lessons we had we introduced improvement actions as follows:Management commitment resulted in higher authority for PO, funding for external consulting, motivation ;)Fixed time of work for the SPICE project suitable from the main project workload perspectiveSeparate room with all project members gathered togetherThe meeting lasting long enough to avoid interruptions and the „saw effect”External consulting to answer the questions we were not sure by ourselves
- Chosen to have the competency and experience for the decisionsPart time role – 10% of total time spent on SPICE proces devel activities; the rest is still spent on the projectHands-on knowledge of the areaKnowledge of SPICE requirements of the areaAuthority to propose sollutions and introduce them into the processKnowledge based on experience, self learning and internal training
- Based on international standard SPEMBased on wellknown and likedframeworkFree to useLot of materialsComeswithOpenUPTailoringmadeeasyDeploymentneedsonly a Web serverSoftware & Systems Process Engineering Meta-Model OpenUP - The Open Unified Process (OpenUP) is a part of the Eclipse Process Framework (EPF), an open source process framework developed within the Eclipse Foundation. Its goals are to make it easy to adopt the core of the RUP / Unified Process.
- Critical mass – a group of people introduced to the new process first – „change pioneers”/”Change agents”Within his work, Everett Rogers defines "critical mass" as the "point at which enough individuals have adopted an innovation (or a belief paradigm) so that the innovation's further rate of adoption becomes self-sustaining."[Critical mass is a sociodynamic term to describe the existence of sufficient momentum in a social system such that the momentum becomes self-sustaining and creates further growth.]Agents of change - A change agent is an event, organisation, material thing or, more usually, a person that acts as a catalyst for change. In business terms, a change agent is a person chosen to bring about organisational change. Corporations often hire senior managers or even chief executives because of their ability to effect change.Read more: http://wiki.answers.com/Q/What_is_a_change_agent#ixzz1WnfMB6MTTraining plan: Head Coach assigned, Strongly supported by Project and Line organization, Teamer – based engineSharepoint-based engineConsistency between training activities and training materialsManaging of trainings releasesAutomated survey system for providing feedbackNotification system synchronized with OutlookTrainingsInfo: every training is well described