A presentation highlighting programs, projects and initiatives developed and implemented during my tenure at Cone Health.

1. Professional Programs,
Projects & Initiatives
Jonnetta Pemberton, RN, BSN, MBA

2. CHMG Quality Improvement
Performance Stories (QuIPS)
Creator, authored and editor for Cone
Health Medical Group’s first newsletter,
Quality Improvement & Performance
Stories (QuIPS)
This quarterly newsletter focused on
sharing best practice, quality and safety
initiatives, and highlighted efforts to
improve quality and safety throughout
all 114 CHMG physician offices and
ambulatory sites

3. CHMG Employee Engagement Initiatives
Good Catch Award
This award was presented each
quarter to a physician practice or
office that had identified and
prevented a patient safety event or
demonstrated exceptional care
CHMG Patient Safety Awareness Contest
This contest was created to recognize the
work and success practices are having
creating and implementing patient safety
awareness
Recipients include:
LeBauer Primary Care- Stoney Creek, LeBauer
Heart Care- Church Street & The Scanning
Center
2014 Winners:
Vascular & Vein Specialists of
Greensboro
1st Runner-Ups:
Internal Medicine Residency Program
at Cone Health

4. Competency & Education Program
This program was designed to incorporate
new employee orientation, clinical
competencies and education for 1500+ staff
members in 114 physician offices and
ambulatory settings
Visualized, developed, piloted, implemented and
monitored the
CHMG Competency & Education Program
CHMG Orienting New
Employees O.N.E.
New Employee
Orientation
New Employees

5. Competency & Education
Tracking System
A tracking system was built for each
practice to display each staff members
competency and education completion
A master sheet was also accessible for leadership to
view each practices’ quarterly completion rate

6. Promotional Items
Designed CHMG promotional items such
as T-shirts, lawn chairs, umbrellas,
tumblers and coffee mugs to establish
brand identity in the practices and
community Coffee mugs & Tumblers Lawn Chairs
T-shirts

7. Promotional Flyers & Programs
Created promotional flyers
and programs for several
medical group initiatives