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THE VIEW Australasian Perspective 
Prof Phil Charles 
How do you measure the success of 
transport programs? Use program logic. 
Phil Charles is Professor of Transport at the University 
of Queensland, Brisbane. p.charles@uq.edu.au 
http://transport-futures.com 
Measuring the success of 
transport projects and 
programs is poorly done. 
Post-implementation monitoring 
and evaluation is rarely conducted. 
Transport planning and delivery 
agencies are accountable to governments 
and the community for effective use 
of public funds. It is also in an agency’s 
interest to demonstrate the success of 
past investment in moving towards 
desired transport outcomes, when 
requesting funding for future programs. 
The logic of connecting the 
investment in a project or program 
to the desired outcomes needs to 
be carefully thought through. 
Transport programs can be 
developed either as a response to 
transport problems or issues (bottom 
up approach), or to move towards 
future strategic objectives (top down 
approach). The best approach is a 
combination of both. To be able to 
measure success, transport professionals 
need tools to help them design the logic 
of the programs they plan and deliver. 
Logic program development has 
been in use since the 1960’s, so it is 
not a new concept. My concern is 
that the concepts are being lost with 
the turnover of professionals. 
The Logical Framework Analysis, or 
some variation, is used by international 
funding agencies such as the World 
Bank, DFID and Asian Development 
Bank1 to make development aid 
more effective and accountable, by 
providing greater rigour in planning, 
implementing, monitoring and 
evaluating programs. Logic Mapping, 
promoted by the UK Department for 
Transport2, is a similar approach. 
The basic concept of program logic is 
that delivery of projects is a systematic, 
sequential process: plan – manage – 
review; from context (responding to 
problems); to inputs (such as funding); 
to actions (project delivery); to outputs 
(transport infrastructure and services); 
and culminating in desired transport 
outcomes (reduced congestion, 
improved safety, reduced emissions, etc). 
The logic, based on assumptions from 
past experience, is that actions such as 
delivery of a transport project or service 
… will result from the inputs provided, 
then infrastructure and service outputs 
are expected from these planned actions, 
and desired transport outcomes are 
predicted based on those outputs. 
Each step along the sequence can 
be monitored to ensure the project 
is tracking to the desired objectives, 
rather than waiting for everything to 
be finished and some years down the 
track before being able to measure 
outcomes. For example, did the 
inputs produce the activities and 
result in the outputs predicted? 
Program design starts with describing 
the key transport challenges being 
❝ 
However 
beautiful the 
strategy, 
you should 
occasionally 
look at the 
results 
❞ 
Winston Churchill 
faced and then going to the other end 
of the program logic process, defining 
the desired transport outcomes. 
Using program logic the process 
can be reverse engineered to develop 
outputs that result in those outcomes, 
and then the activities to deliver these 
outputs and hence the inputs required. 
It is an iterative process to match 
available funding and priorities. 
It should be remembered that the 
‘what gets measured gets done’. 
By designing the program logic and 
identifying performance indicators for 
each stage of the sequence of events, 
then those involved in managing the 
delivery of a transport program will have 
a clear focus on what is important. If we 
know that each critical component is 
going to be measured and reported, we 
will ensure they are monitored closely. 
Program logic can help establish 
success criteria, and also data 
and information needed to assess 
progress, as well as help visually 
communicate the benefits of a 
project to key stakeholders. 
The bonus of using this approach is it 
makes it easier to get projects approved! 
Decision-makers can readily 
understand what a project or program 
is about, what it will deliver and how it 
contributes to a government’s objectives, 
as the logic process enables a clear, 
concise summary to be presented. 
If well done, the program logic 
approach also gives decision-makers 
confidence that assumptions and risks 
have been adequately considered and 
documented and that a performance 
monitoring framework is available. 
As transport professionals, 
let us commit to measure and 
report the success of our transport 
projects and programs. 
NOTE 
1 Asian Development Bank (ABD) 2007. Guidelines for Preparing a Design 
and Monitoring Framework. (http://www.abd.org/publications) 
2 Department for Transport (DfT) 2010. Logic mapping: hints and tips for better transport 
evaluations. (https://www.gov.uk/government/publications/logic-mapping-hints-and-tips-guide) 
70 thinkinghighways.com Vol 9 No 1 Europe/Rest of the World

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Program Logic

  • 1. THE VIEW Australasian Perspective Prof Phil Charles How do you measure the success of transport programs? Use program logic. Phil Charles is Professor of Transport at the University of Queensland, Brisbane. p.charles@uq.edu.au http://transport-futures.com Measuring the success of transport projects and programs is poorly done. Post-implementation monitoring and evaluation is rarely conducted. Transport planning and delivery agencies are accountable to governments and the community for effective use of public funds. It is also in an agency’s interest to demonstrate the success of past investment in moving towards desired transport outcomes, when requesting funding for future programs. The logic of connecting the investment in a project or program to the desired outcomes needs to be carefully thought through. Transport programs can be developed either as a response to transport problems or issues (bottom up approach), or to move towards future strategic objectives (top down approach). The best approach is a combination of both. To be able to measure success, transport professionals need tools to help them design the logic of the programs they plan and deliver. Logic program development has been in use since the 1960’s, so it is not a new concept. My concern is that the concepts are being lost with the turnover of professionals. The Logical Framework Analysis, or some variation, is used by international funding agencies such as the World Bank, DFID and Asian Development Bank1 to make development aid more effective and accountable, by providing greater rigour in planning, implementing, monitoring and evaluating programs. Logic Mapping, promoted by the UK Department for Transport2, is a similar approach. The basic concept of program logic is that delivery of projects is a systematic, sequential process: plan – manage – review; from context (responding to problems); to inputs (such as funding); to actions (project delivery); to outputs (transport infrastructure and services); and culminating in desired transport outcomes (reduced congestion, improved safety, reduced emissions, etc). The logic, based on assumptions from past experience, is that actions such as delivery of a transport project or service … will result from the inputs provided, then infrastructure and service outputs are expected from these planned actions, and desired transport outcomes are predicted based on those outputs. Each step along the sequence can be monitored to ensure the project is tracking to the desired objectives, rather than waiting for everything to be finished and some years down the track before being able to measure outcomes. For example, did the inputs produce the activities and result in the outputs predicted? Program design starts with describing the key transport challenges being ❝ However beautiful the strategy, you should occasionally look at the results ❞ Winston Churchill faced and then going to the other end of the program logic process, defining the desired transport outcomes. Using program logic the process can be reverse engineered to develop outputs that result in those outcomes, and then the activities to deliver these outputs and hence the inputs required. It is an iterative process to match available funding and priorities. It should be remembered that the ‘what gets measured gets done’. By designing the program logic and identifying performance indicators for each stage of the sequence of events, then those involved in managing the delivery of a transport program will have a clear focus on what is important. If we know that each critical component is going to be measured and reported, we will ensure they are monitored closely. Program logic can help establish success criteria, and also data and information needed to assess progress, as well as help visually communicate the benefits of a project to key stakeholders. The bonus of using this approach is it makes it easier to get projects approved! Decision-makers can readily understand what a project or program is about, what it will deliver and how it contributes to a government’s objectives, as the logic process enables a clear, concise summary to be presented. If well done, the program logic approach also gives decision-makers confidence that assumptions and risks have been adequately considered and documented and that a performance monitoring framework is available. As transport professionals, let us commit to measure and report the success of our transport projects and programs. NOTE 1 Asian Development Bank (ABD) 2007. Guidelines for Preparing a Design and Monitoring Framework. (http://www.abd.org/publications) 2 Department for Transport (DfT) 2010. Logic mapping: hints and tips for better transport evaluations. (https://www.gov.uk/government/publications/logic-mapping-hints-and-tips-guide) 70 thinkinghighways.com Vol 9 No 1 Europe/Rest of the World