The document outlines the user ordering process for a mobile app. It shows that customers can log into an existing account or register as new. If login is successful, they can choose a gift, fill out a questionnaire, and the platform will match their answers to suggested gifts from a database. Customers are then redirected to suppliers' websites to order, pay for, and receive the gift. Suppliers receive the order, wrap and send the gift, and get paid upon receipt of payment.