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CS443 Course
            Introduction To Entrepreneurship
                                 p         p
                   Spring 2009, Modern Science & Arts University

           Chapter Six: Creating Business from Opportunity

Instructor:
Al-Motaz Bellah Alaa Al-Agamawi


Chapter Source, “chapter Two: entrepreneurship starting and operating a small business”
book, by Steve Mariotti, 2007, Pearson Education, Inc.

             Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Four basic Types of Business
2




   Manufacturing: Makes a tangible product.
   Wholesale: Buys in bulk From the manufacturer and sells smaller quantities to the
retailer.
   Retail: Sells one piece at a time to consumers .
   Se ces: Sells a g b e p oduc o co su e .
   Services: Se s intangible product to consumer.




               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Three Question to Define a Business
3




    Who will the business Serve?
       Who is in the market for your product and service?
    What will the business offer to customers?
       what are the product or service business will sell?
    How will the business provide the product or service it offer?
       What are the primary actions and activities required to conduct this business?
             Buying or developing or manufacturing the product
             Identifying its potential customers and selling the product to them
             Producing and delivering the product or service
             Receiving Payment


                 Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Three elements for Business Definition
4




  The Offer: what will you sell to your customers?
     g                     g                               y         g
  Target Market: Which Segment of the consumer market are you aiming to serve?
  Production and Delivery Capability: How will you provide your offer to your
targeted customers?




              Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Competitive Advantage
5




  Competitive advantage. It is whatever you can do better than the competition that
                          y
will attract customers to your business.
        Can you supply your product a t a lower price than other businesses serving
     your market?
        Can you attract more customers than your competitor by offering better
     quality or some special service?

     Find Your Competitive Advantage by Thinking about What
                         Consumers Need

               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Competitive Strategy
6




  Y business will only succeed if you can offer the customers i your market
  Your b i         ill l           d              ff h            in          k
something more than the competition does.
  Once you are clear about your competitive advantage , or core competency, your
business decisions will start to fall into place.
  Your competitive strategy combines your business definition with your competitive
advantage.
  A competitive advantage must be sustainable, meaning that you can keep it going.
        If you decide to beat the competition by selling your product at a lower price
     , your advantage will not l t l
              d t          ill t last long if you cannot afford t continue at th t price.
                                                       t ff d to     ti     t that i
        Small business owners should realize that price alone is probably not going to
     work advantage for long.

                Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Strategy VS. Tactics
7




   Y strategy i the plan f outperforming the competition.
   Your t t        is h l for           f    i   h         ii
   Your tactics are the ways in which you will carry out your strategy.
   If your tactics attract enough customers to make a profit . you will have found a
strategy for achieving a competitive advantage.
   To find a competitive advantage. think about everything your business will offer.
Look at your:
        Location
        Product
        D i
        Design
        Price


               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Smart Tactic Example
8




   S
   Surprisingly. a l of software i available f free or low cost on the I
        ii l       lot f f       is    il bl for f         l         h Internet. FFree
software is called freeware and is free for one of two reasons:
       The individual who developed it is eager to share it with others.
       A company wants to start you using the program so you will be interested in
     buying other; related merchandise. Apple used this strategy effectively with
     QuickTime multimedia software and Microsoft used it with the Internet Explorer
     Web browser.
   Freeware does not include upgrades or technical support. The supplier of a
f
freeware program gambles th t people who use it will like it so much th t th will
                        bl that       l h            ill lik         h that they ill
decide to pay for the program that includes those upgrades and support .


               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Competitive Advantage
9




    S
    Successful Companies N d the Following:
             f lC        i Need h F ll i
          To sell to a market that is large and growing.
          To sell to a market where the competition is able to make a profit.
          To sell to a market where the competition is succeeding but is not so powerful
       as to make it impossible for a new entrepreneur to enter the market.
          To sell a product or service that solves problems consumers may have with the
       competition.
          To sell a product or service at a competitive price that will attract customers.
    If all of th
        ll f these are in place, you need to do the f ll i
                        i l                d t d th following:
        Understand the needs o f your customers.
        Have a sustainable competitive advantage.
        Deliver a product or service that meets your customers'' needs at a fair price.
          l          d                h                             d       f

                  Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Six Factors of Competitive Advantage
10




  Q lit C you provide higher quality than competing b i
  Quality- Can          id hi h        li h            i businesses?
                                                                   ?
  Price- Can you offer a lower price than your competition?
  Location- Can you find a more convenient location for customers?
  Selection- Can you provide a wider range of choices than your competitors?
  Service- Can you provide better; more personalized customer service?
  Speed/Turnaround
  Speed/Turnaround- Can you deliver your product or service more quickly than the
competition?




              Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Naming Your Business
11




   Wh are you going to name your business?
   What                i                 b i     ?
         This is a very important decision. The name of your business will be the first
       impression you make on customers. Ideally, it will convey your competitive
       advantage to your market.
   Keep it simple: The best name is one that tells customers what the company dues,
sells,
sells or makes.

"Naming the company is the first move of many in which you should keep
th customer's needs first and f
the t      '     d fi t d foremost i mind."
                                     t in i d "




                Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Analyzing your Competitive Advantage
12




   C
   Competitive offers- H d
          titi     ff                    ff                ih h      f      l di
                         How does your offer compare with those of your leading
competitors? What are the key features of each?
   Unique Selling Proposition- Based on that comparison, what is your unique selling
proposition USP?
       This will require a comparison of offers and identifying what is unique about
     yours that your competition cannot or will not match.
   Cost Structure- What is different about your business activities, and the cost of
doing business, from that of your competitors? Overall, are you at a cost advantage
or di d t
   disadvantage?  ?
   To be successful you must have a unique selling proposition that will attract
customers to buy from you.
   Second, you must have a cost structure that sufficient.
               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Defining the Unit of Sale
13




  U it of sale, which i one unit of the product or service a b i
  Unit f l         hi h is      i f h        d           i                ll
                                                               business sells.
Entrepreneurs usually define their unit of sale depending on the type of business:
        Manufacturing: One order (any quantity, 100 watch)
        Wholesale: A dozen of an item.
        Retail: One item
        Services; One hour of service time.
  If business sells combination of differently priced items (ex. Restaurant), then the
unit of sale is more complicated. In this case we can use the average sale per
   t
customer:
        Average Gross Profit per customer = Average sales per customer – Average
     cost of sale per customer.

               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Cost of Goods Sold and Gross Profit
14




  C t of Goods Sold of one unit of product-COGS, this is cost associated with
  Cost f G d S ld f              it f    d t COGS thi i     t      i t d ith
each unit of sale
       Cost of material used to make the product
       Cost of Labor used to make the product.
  In services its name is Cost of Service Sold- COSS.

Costs of goods sold can be thought of as the cost of selling "one additional unit." If
you buy watches and then resell them, your COGS per unit is the price you paid for
       t h O         k          COGS               l l t            fit b bt ti
one watch. Once you know your COGS, you can calculate gross profit by subtracting
COGS from revenue.


               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Economy of One Unit- EOU
15




   EOU i a method f seeing whether your b i
         is      h d for      i    h h          business idea might b profitable.
                                                         id      i h be     fi bl
   If one unit of a sale is profitable, the whole business will be profitable too.
   Total Revenue = Total # units sold * unit selling price
   Total COGS = Total # of units sold * unit cost price (price which you purchase with
from your supplier).
   Total Gross Profit = Total Revenue – Total COGS

Cost of Labor must be calculated in the EOU.




               Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Chapter Assignment…
16




     Chapter 2, entrepreneurship starting and operation a small business book
         Page 56, Question 3
               56,
         Page 56 Application Exercise Question
         Page 56, Exploring Online Question
                                                          Assignment Deadline: Next Week.




                  Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
Business Plan Practice (Project Section)…
17




     Chapter 2, entrepreneurship starting and operation a small business book
         Page 59,60 Unit One Business Plan Practice
                                                          Assignment Deadline: Week After Next.




                  Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi
18




           Q&A…
     Creating business from opportunity   Chapter 6   By: Motaz Al-Agamawi

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Essential of Technology Entrep. & Innovation- Chapter six creating business from opportunity

  • 1. CS443 Course Introduction To Entrepreneurship p p Spring 2009, Modern Science & Arts University Chapter Six: Creating Business from Opportunity Instructor: Al-Motaz Bellah Alaa Al-Agamawi Chapter Source, “chapter Two: entrepreneurship starting and operating a small business” book, by Steve Mariotti, 2007, Pearson Education, Inc. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 2. Four basic Types of Business 2 Manufacturing: Makes a tangible product. Wholesale: Buys in bulk From the manufacturer and sells smaller quantities to the retailer. Retail: Sells one piece at a time to consumers . Se ces: Sells a g b e p oduc o co su e . Services: Se s intangible product to consumer. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 3. Three Question to Define a Business 3 Who will the business Serve? Who is in the market for your product and service? What will the business offer to customers? what are the product or service business will sell? How will the business provide the product or service it offer? What are the primary actions and activities required to conduct this business? Buying or developing or manufacturing the product Identifying its potential customers and selling the product to them Producing and delivering the product or service Receiving Payment Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 4. Three elements for Business Definition 4 The Offer: what will you sell to your customers? g g y g Target Market: Which Segment of the consumer market are you aiming to serve? Production and Delivery Capability: How will you provide your offer to your targeted customers? Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 5. Competitive Advantage 5 Competitive advantage. It is whatever you can do better than the competition that y will attract customers to your business. Can you supply your product a t a lower price than other businesses serving your market? Can you attract more customers than your competitor by offering better quality or some special service? Find Your Competitive Advantage by Thinking about What Consumers Need Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 6. Competitive Strategy 6 Y business will only succeed if you can offer the customers i your market Your b i ill l d ff h in k something more than the competition does. Once you are clear about your competitive advantage , or core competency, your business decisions will start to fall into place. Your competitive strategy combines your business definition with your competitive advantage. A competitive advantage must be sustainable, meaning that you can keep it going. If you decide to beat the competition by selling your product at a lower price , your advantage will not l t l d t ill t last long if you cannot afford t continue at th t price. t ff d to ti t that i Small business owners should realize that price alone is probably not going to work advantage for long. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 7. Strategy VS. Tactics 7 Y strategy i the plan f outperforming the competition. Your t t is h l for f i h ii Your tactics are the ways in which you will carry out your strategy. If your tactics attract enough customers to make a profit . you will have found a strategy for achieving a competitive advantage. To find a competitive advantage. think about everything your business will offer. Look at your: Location Product D i Design Price Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 8. Smart Tactic Example 8 S Surprisingly. a l of software i available f free or low cost on the I ii l lot f f is il bl for f l h Internet. FFree software is called freeware and is free for one of two reasons: The individual who developed it is eager to share it with others. A company wants to start you using the program so you will be interested in buying other; related merchandise. Apple used this strategy effectively with QuickTime multimedia software and Microsoft used it with the Internet Explorer Web browser. Freeware does not include upgrades or technical support. The supplier of a f freeware program gambles th t people who use it will like it so much th t th will bl that l h ill lik h that they ill decide to pay for the program that includes those upgrades and support . Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 9. Competitive Advantage 9 S Successful Companies N d the Following: f lC i Need h F ll i To sell to a market that is large and growing. To sell to a market where the competition is able to make a profit. To sell to a market where the competition is succeeding but is not so powerful as to make it impossible for a new entrepreneur to enter the market. To sell a product or service that solves problems consumers may have with the competition. To sell a product or service at a competitive price that will attract customers. If all of th ll f these are in place, you need to do the f ll i i l d t d th following: Understand the needs o f your customers. Have a sustainable competitive advantage. Deliver a product or service that meets your customers'' needs at a fair price. l d h d f Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 10. Six Factors of Competitive Advantage 10 Q lit C you provide higher quality than competing b i Quality- Can id hi h li h i businesses? ? Price- Can you offer a lower price than your competition? Location- Can you find a more convenient location for customers? Selection- Can you provide a wider range of choices than your competitors? Service- Can you provide better; more personalized customer service? Speed/Turnaround Speed/Turnaround- Can you deliver your product or service more quickly than the competition? Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 11. Naming Your Business 11 Wh are you going to name your business? What i b i ? This is a very important decision. The name of your business will be the first impression you make on customers. Ideally, it will convey your competitive advantage to your market. Keep it simple: The best name is one that tells customers what the company dues, sells, sells or makes. "Naming the company is the first move of many in which you should keep th customer's needs first and f the t ' d fi t d foremost i mind." t in i d " Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 12. Analyzing your Competitive Advantage 12 C Competitive offers- H d titi ff ff ih h f l di How does your offer compare with those of your leading competitors? What are the key features of each? Unique Selling Proposition- Based on that comparison, what is your unique selling proposition USP? This will require a comparison of offers and identifying what is unique about yours that your competition cannot or will not match. Cost Structure- What is different about your business activities, and the cost of doing business, from that of your competitors? Overall, are you at a cost advantage or di d t disadvantage? ? To be successful you must have a unique selling proposition that will attract customers to buy from you. Second, you must have a cost structure that sufficient. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 13. Defining the Unit of Sale 13 U it of sale, which i one unit of the product or service a b i Unit f l hi h is i f h d i ll business sells. Entrepreneurs usually define their unit of sale depending on the type of business: Manufacturing: One order (any quantity, 100 watch) Wholesale: A dozen of an item. Retail: One item Services; One hour of service time. If business sells combination of differently priced items (ex. Restaurant), then the unit of sale is more complicated. In this case we can use the average sale per t customer: Average Gross Profit per customer = Average sales per customer – Average cost of sale per customer. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 14. Cost of Goods Sold and Gross Profit 14 C t of Goods Sold of one unit of product-COGS, this is cost associated with Cost f G d S ld f it f d t COGS thi i t i t d ith each unit of sale Cost of material used to make the product Cost of Labor used to make the product. In services its name is Cost of Service Sold- COSS. Costs of goods sold can be thought of as the cost of selling "one additional unit." If you buy watches and then resell them, your COGS per unit is the price you paid for t h O k COGS l l t fit b bt ti one watch. Once you know your COGS, you can calculate gross profit by subtracting COGS from revenue. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 15. Economy of One Unit- EOU 15 EOU i a method f seeing whether your b i is h d for i h h business idea might b profitable. id i h be fi bl If one unit of a sale is profitable, the whole business will be profitable too. Total Revenue = Total # units sold * unit selling price Total COGS = Total # of units sold * unit cost price (price which you purchase with from your supplier). Total Gross Profit = Total Revenue – Total COGS Cost of Labor must be calculated in the EOU. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 16. Chapter Assignment… 16 Chapter 2, entrepreneurship starting and operation a small business book Page 56, Question 3 56, Page 56 Application Exercise Question Page 56, Exploring Online Question Assignment Deadline: Next Week. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 17. Business Plan Practice (Project Section)… 17 Chapter 2, entrepreneurship starting and operation a small business book Page 59,60 Unit One Business Plan Practice Assignment Deadline: Week After Next. Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi
  • 18. 18 Q&A… Creating business from opportunity Chapter 6 By: Motaz Al-Agamawi