This document outlines a training on content management and maintenance of municipality websites using Drupal. The 3 day training in Pokhara covered topics like municipal website background, an introduction to Drupal, content management, customization, language/translation, configuration, support mechanisms, and performance tracking. Sessions included setting up content structures and types, uploading documents, search engine optimization practices, and using Google Analytics for tracking and reports. The goals were to address issues with previous websites and establish standards for managing websites according to government guidelines.

1. Er Ekendra Lamsal
ICT Expert
RCU, Pokhara
Municipality Website
Training
Er Apurwa Singh
ICT Coordinator
PCU, Kathmandu
May 17 - 19, 2015, Pokhara

2. 1. Municipal Website Background
2. Introduction to Drupal as a CMS
3. Content Management
4. Website Customization
5. Language and Translation
6. Configuration and Maintenance
7. Support Mechanism
8. Standard Practices
9. Website Performance & Tracking
Sessions
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3. Municipal Website Background 1/4
Purpose of municipality website
❏ MCPM, RTI act, open Govt….
❏ Why new website?
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4. Municipal Website Background
Issues with the existing website
* We will talk about issues we collected from earlier trainings
● Vendor Locking
● Static Design
● No feature of archive and search
● CMS non-user friendly
● Security issues
● Primitive look and feel
● Difficult for knowledge transfer mechanism
● Cost incurring
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Municipal Website Background 2/4

5. Municipal Website Background 3/4
Features
● CMS
● Better user roles management
● Better security features (recent
hacking of govt sites)
● Backup/migrate (in server and
Drupal)
● e-gov services?? (not yet but soon)
● archiving/e-library
● multi-language
● customization/development
* Addressing issues with current websites
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Proposed website
Background on how new
website came into existence?
Open Government initiatives
▪ better citizen services
▪ two way communication
▪ public access to data

6. Municipal Website Background 4/4
Contents as per guidelines from MOEST
User roles (IO, ICT Officer and administrator)
Why subdomain?
Why multisite with a single template?
▪ Ease of management, maintainability and distribution by single unit
▪ Ease of upgradation
▪ All the municipality websites have similar content structure and functionality
Why not cpanel?
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7. Introduction to Drupal as a CMS
❏ Started in 2001
❏ Community of over 1,000,000 users and developers
❏ People contribute because they WANT to not because they HAVE to
❏ about 2.1% sites in the world are in drupal
❏ 30,000+ modules (You just have to imagine, Drupal has it or.. you can make it)
❏ Security: follows OSWAP (Open Web Application Security Project) guidelines
❏ consistency
“Whitehouse.gov runs on drupal, is your security requirement bigger than that?”
-Presented by Bikram Adhikari
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8. Drupal: A technical introduction
Drupal Core: basic feature, user account management,
page layout customization
Content Type: article, basic page, forum topic, blog, your own
Taxonomy: really powerful for organizing and tagging,
connect, relate and classify
Views: don’t like the default view?
modify it as you desire
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-Presented by Bikram Adhikari

9. Content Management 1/8
➢ We begin with the proposed content structure as per guidelines from MOEST.
➢ Then we go through each content type and taxonomy terms of mun website
➢ Introduction to:
○ Content Page (dashboard)
○ Using the text editor (full html and filtered html)
○ Publishing options
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10. Content Management 2/8
➢ Upload each content from guideline and practice
* ICTVs should understand the difference between document content type and
article content type.
Both these content types can be used to upload documents.
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11. Content Management 3/8
Proposed structure, Content Type & Taxonomies
As per “Required listing of necessary information” document from ministry
1. नगर पररचय -> Static page
1. संक्षिप्त पररचय -> Static page
1. श्रोत नक्सा -> Gallery
2. नगर कायाालय
1. संगठन स्वरूप
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12. Content Management 4/8
Proposed structure, Content Type & Taxonomies
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13. Content Management 5/8
Proposed structure, Content Type & Taxonomies
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14. Content Management 6/8
Proposed structure, Content Type & Taxonomies
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15. Content Management 7/8
Content Checklist: Front page
1. Menu (3-click)
2. Default language
3. Blocks & their placement
1. All blocks location
2. Gallery, News & Event, EO blocks
3. Block title: relevance & language
4. Intro page
5. Wards
6. Contact detail
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16. Content Checklist: Individual or Menu Page
1. Language?
2. Description (even for file uploads)
3. For docs:
1. Title should have dates
2. Naming convention
3. Related docs
4. Blocks inside in page
Content Management 8/8
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17. Standard Practices 1/3
❏ File & Document Naming conventions
❏ Vanity URL (SEF) -> SERP
❏ keywords, SEO & KM
❏ Open graph (integration soon)
1. Search Engines
2. Tagging & (meta) Description/ Excerpt
3. (Graphical representation at the end of this document)
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18. Standard Practices 2/3
❏ Search Engines
❏ Tagging & (meta) Description/ Excerpt
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19. Standard Practices 3/3
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20. Website Customization
❏ Language
a. Default language
b. Sessions & Browser detection
c. 2nd and 3rd language
❏ Useful Footer
a. Link to Municipal Office via Google Map
b. Link to “Call to Action” button in Telephone
c. One tap links for devices
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21. Language and Translation
❏ Language and Translation in action w/ demo
❏ Language translation variable w/ possible ways
❏ Creating language specific blocks
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22. Configuration and Maintenance
❏ Exploring website core
❏ Back up and maintenance of the municipal website
❏ Access rights explained
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23. Support Mechanism
❏ Support to municipal website explained
❏ Role of NITC, MoFALD/LGCDP, ICT Experts and ICT Volunteers
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24. Website Performance & Tracking 1/3
❏ Webmaster Tools
❏ Google
❏ Hands on practice,
❏ Verification & Suggestion reading
❏ Bing
❏ SEO/Knowledge Management words explored
❏ Google Search Result Page (SERP) explained and
explored with Knowledge Graph of municipal websites
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25. Website Performance & Tracking 2/3
How to use the Drupal SEO Checklist
Visit Drupal’s >config/search/seo-checklist
to explore Volacci powered
Drupal SEO checklist
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26. Website Performance & Tracking 3/3
❏ Google Analytics
❏ Hands on practice,
❏ Verification & report reading
❏ Understanding Real time traffic data
❏ Demographics, search results explored
❏ Views count in Drupal
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27. For immediate support of your municipal website,
contact us
Ekendra Lamsal
lamsale@lgcdp.gov.np
mail@ekendraonline.com
Apurwa Singh
singha@lgcdp.gov.np
apurwa@gmail.com
Thank you!
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