The document outlines two proposed approaches for BT's new Online Showcase. Approach 1 would involve a series of pre-defined stories covering different customer criteria, while Approach 2 would allow for composite stories tailored to each user. Both approaches would bring the stories to life through HTML5 and focus on providing a consistent yet personalized user experience. Estimated costs for Approach 1 are between £96,000-£122,000 excluding VAT.