1. Business Insights: Consumer Technology Business Insights’ consumer technology research stream offers unique analysis and thought leadership on innovation, disruptive technology and services, convergence, specialization, mobility, and the threats and opportunities these trends create. As consumer technology continues to evolve with features such as greater on demand access and new interfaces and user behavior undergoes radical shifts, we aim to track the market developments, the competitive landscape of existing and emerging players, and outline the strategies for success. Our strategic analysis provides actionable insight for stakeholders throughout the value chain in consumer and digital entertainment markets including telecoms, social networking, TV, video, music, and gaming. We examine the strengths and weaknesses of key players, provide examples for others to follow, identify those who stand to win or lose, and outline strategies for success.

2. Business Insights: Consumer Technology Technology innovation trends New business models Enabling technologies Emerging consumer behavior The evolving networked world Content delivery and user experiences TV Video Music Gaming Mobility Convergence Specialization Individualization New devices and interfaces Disruption

3. Business Insights: Enterprise Technology Business Insights’ experienced enterprise technology experts identify and offer unique analysis, thought leadership, and new insights into the key disruptive trends shaping the future of business technologies. We offer strategic analysis and actionable insight for stakeholders across the enterprise telecoms, hardware, software, and services value chains, covering the shift towards areas such as cloud computing and SaaS, virtualization, unified communications, and outsourcing. We examine the strengths and weaknesses of key players, providing examples of best practice and identifying those who stand to win or lose.

4. Business Insights: Enterprise Technology Outsourcing In-house processes Collaboration Stand-alone productivity Virtualization ‘ Traditional’ usage of server resources Mashups Cloud computing SaaS Proprietary, on-site software delivery Unified Communications Fragmented Communications Mobile telephony Fixed telephony ‘ Traditional’ technologies and processes New, disruptive technologies and processes Market evolution and disruption