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Prescription Drug Abuse:
Does Social Media Play a Role?




                             Catherine B Kemp
      Social Media Marketing & Communication
                       CM 210-01, Spring 2012
   Social Media Monitoring Project, Final Report
Prescription Drug Abuse:
   Does Social Media Play a Role?
As discussed in the mid-term report for this
project, posted March 16, 2012, recent studies
have cited an alarming increase in the number
of adolescents and college students who
admit to illicit or recreational use of
prescribed opiate analgesics and stimulant
medications.
Prescription Drug Abuse:
             Does Social Media Play a Role?
   Paulozzi reported in an
article published in 2011
that, in 2008 in the U.S.,
opiate pain relievers were
involved in 73.8% of the
20,044 reported deaths
due to prescription drug
overdoses.

             From: Paulozzi, L. J. (2011, November 4). Vital Signs:
  Overdoses of Prescription Opioid Pain Relievers -- United States,
1999-2008. Morbidity & Mortality Weekly Report , 60 (43), p 1491
Prescription Drug Abuse:
             Does Social Media Play a Role?
Paulozzi reported in an
article published in 2011
that, in 2008 in the U.S.,
opiate pain relievers were
involved in 73.8% of the
20,044 reported deaths
due to prescription drug
overdoses.
From: Paulozzi, L. J. (2011, November 4). Vital Signs: Overdoses of
   Prescription Opioid Pain Relievers -- United States, 1999-2008.
           Morbidity & Mortality Weekly Report , 60 (43), p 1491
Prescription Drug Abuse:
   Does Social Media Play a Role?
Another study looking
at students who had
legitimate prescriptions
for either type of drug
found that 61.7%
diverted their
stimulants, while 35.1%
diverted their
analgesics to another
person for non-
prescribed use.
Prescription Drug Abuse:
     Does Social Media Play a Role?
The principle objective of this monitoring
project is to explore whether or not data culled
from Social Media can be a useful tool in the
phenomenology research of non-medical use of
certain prescription drugs- specifically the
stimulant Adderall®, and the opiate analgesic
OxyContin®.
Prescription Drug Abuse:
     Does Social Media Play a Role?
Objectives:
• To explore the types of interaction and
frequency of mentions;
• To identify any patterns of communication
related to these drugs that might emerge; and
• To explore some of the methodological,
ethical, and practical issues that must be
considered in this format.
Prescription Drug Abuse:
     Does Social Media Play a Role?
Method:
The volume and context of mentions of each
  drug were tracked daily, over the 6 week
  period of February 16- March 28, 2012 on the
  following social networking sites.
              • Facebook
              • Twitter
              • Google Plus
Prescription Drug Abuse:
Does Social Media Play a Role?
       Results: Overview
Prescription Drug Abuse:
Does Social Media Play a Role?
      Results: Adderall®
3000
       Adderall® Total Buzz February 17- April 16, 2012



2500




2000




1500




1000




 500




   0
Adderall® Total Buzz, Feb. 17- April 15, 2012

3000


2500


2000


1500                                                             Tweet Volume
                                                                 Positive Tweets
 1000                                                            Negative Tweets
                                                                 Facebook Posts
  500                                                            Google Plus
                                                                 Total Buzz
       0




                                                           Source: actionly.com
Adderall® Observations
• The vast majority of mentions were contained in
  "Tweets".
• There was a sharp drop in the number of "Adderall®"
  mentions on all three networks during the first 2 weeks
  of March, possibly coincident with Spring Break.
• Conversely, there was a sharp increase in "Adderall®"
  mentions on the three networks in the latter half of
  March.
• Review of individual messages revealed a "mixed bag"
  of message types, including lyrics, online
  pharmacies, partying, studying, and house cleaning.
Adderall® Observations
• There were few messages characterized as "positive", and even
  fewer characterized as "negative". The basis for these
  characterizations by the data provider was not clear.
• Online pharmacies advertising sale of the drug without a
  prescription were consistently among the "top
  Tweeters", generating high volumes of messages to low volumes of
  followers.
• There was no clear evidence in this snapshot of Social Media being
  used for illicit sale of the drug. The online pharmacies had high
  volume output, but limited reach.
• It appears that Adderall® has become a euphemism for ADD/ADHD
  stereotypes, alertness, studying, and staying awake for various
  reasons. Less frequently it is spoken of in terms of sexual
  enhancement and 'partying'.
Prescription Drug Abuse:
Does Social Media Play a Role?
     Results: OxyContin®
500
      Total Buzz OxyContin® February 17- April 16, 2012

450



400



350



300



250



200



150



100



 50



  0

                                                          Source: actionly.com
OxyContin® Total Buzz, Feb. 18- April 15, 2010

500

450

400

350

300

250                                                                                                                             Tweet Volume
                                                                                                                                Positive Tweets
 200
                                                                                                                                Negative Tweets
 150                                                                                                                            Facebook Posts

 100                                                                                                                            Google Plus
                                                                                                                                Total Buzz
  50

      0
          375 377 263
                      36 186
                             107 170 83
                                          65 166
                                                 174 202
                                                         305 378
                                                                 240 205
                                                                         355 314
                                                                                 147 289
                                                                                         433 170
                                                                                                 310 222
                                                                                                         178 173
                                                                                                                 230 347
                                                                                                                         171




                                                                                                                               Source: actionly.com
OxyContin® Observations
• OxyContin® mentions showed lower degree of
  variability than with Adderall®, in both volume
  and context.
• The volume of OxyContin® mentions increased
  modestly with two main news stories during the
  study period:
  – - During coverage of the Limbaugh/Fluke controversy;
    and
  – - Surrounding the withdrawal of OxyContin® from the
    Canadian market.
OxyContin® Observations
• The majority of OxyContin® mentions were in
  the context of concurrent news stories.
• Although there were some online pharmacies
  advertising sale of the drug without a
  prescription, there were far fewer than with
  Adderall®, in both absolute volume, and as a
  percentage of the total volume.
Overall Observations: Methodological Issues

• There is no demographic information available to help
  classify or stratify data sources.
• Selection biases: Is this a "random" sample?
• These posts were written for public consumption. How
  does this context affect the data? Can reliable
  inferences be drawn?
• Can standard observational research methods be
  adapted for Social Media data sources?
• What can be done to validate the data? What other
  data would improve validity and reliability?
• Is the data relevant to the research being conducted?
Overall Observations: Some Ethical Issues
• Are existing Ethics Review procedures of study
  protocols adequate to fully vet protocols of
  research involving Social Media data sources?
• Is informed consent of subjects necessary, given
  that the data is generated in and collected from a
  public venue?
• What are the ethical duties of the Social Media
  sites and the secondary data aggregators?
• Is there a duty to intervene on the part of the
  researchers, and if so where does it lie and how
  should it be executed?
• Are findings from such research sufficiently
  reliable and valid to draw inferences?
Overall Observations: Privacy Issues
• There is a myriad of privacy issues that need to be
  addressed that are beyond the scope of this discussion.
• Before continuing with further
  clinical, epidemiological, or other scientific research
  using social networking data sources, some of the
  important issues are:
   – Explicit privacy policies of the data provider- in this
     project, none could be found on their websites;
   – Implicit privacy expectations of the data sources;
   – Local policies & procedures of the investigators related to
     gathering and handling the data;
   – Issues of inferences drawn from un-blinded data: are the
     investigators subject to libel/slander charges?
Future Directions
In a March 28, 2012 blog post, author Jasper Snyder noted, "Being able to
extract this meaning is a challenge – it’s not easy to do – but it represents a
significant opportunity for market researchers to gain competitive
advantage." While his comments were directed towards a Market Research
audience, the underlying principle are relevant to this discussion. His
approach can help the investigator in ensuring that the data is from the
relevant people, discussing the relevant issues. This approach can be a solid
foundation from which to begin. To start, he suggests exploration of the
following questions:
• First, at the research level, you can choose to only include messages in
    your analysis that are posted by the people whose opinions you’re
    interested in. The way you define groups of people here may in fact map
    to your existing customer segmentation taxonomy.
• Second, you could choose to ‘listen’ only in those venues where the
    audience whose opinion you’re interested in is likely to be engaging.
• Third, you can make sure that you’re only including in your analysis
    messages where your product (in this case OxyContin®, Adderral®) is being
    talked about in a relevant context.

                     Source: Snyder, J: How to Use Social Media for Market Research. (March 28, 2012) Converseon
                                                           URL: http://blog.converseon.com/author/jasper-snyder/

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Prescription Drug Abuse: Does Social Media Play a Role?

  • 1. Prescription Drug Abuse: Does Social Media Play a Role? Catherine B Kemp Social Media Marketing & Communication CM 210-01, Spring 2012 Social Media Monitoring Project, Final Report
  • 2. Prescription Drug Abuse: Does Social Media Play a Role? As discussed in the mid-term report for this project, posted March 16, 2012, recent studies have cited an alarming increase in the number of adolescents and college students who admit to illicit or recreational use of prescribed opiate analgesics and stimulant medications.
  • 3. Prescription Drug Abuse: Does Social Media Play a Role? Paulozzi reported in an article published in 2011 that, in 2008 in the U.S., opiate pain relievers were involved in 73.8% of the 20,044 reported deaths due to prescription drug overdoses. From: Paulozzi, L. J. (2011, November 4). Vital Signs: Overdoses of Prescription Opioid Pain Relievers -- United States, 1999-2008. Morbidity & Mortality Weekly Report , 60 (43), p 1491
  • 4. Prescription Drug Abuse: Does Social Media Play a Role? Paulozzi reported in an article published in 2011 that, in 2008 in the U.S., opiate pain relievers were involved in 73.8% of the 20,044 reported deaths due to prescription drug overdoses. From: Paulozzi, L. J. (2011, November 4). Vital Signs: Overdoses of Prescription Opioid Pain Relievers -- United States, 1999-2008. Morbidity & Mortality Weekly Report , 60 (43), p 1491
  • 5. Prescription Drug Abuse: Does Social Media Play a Role? Another study looking at students who had legitimate prescriptions for either type of drug found that 61.7% diverted their stimulants, while 35.1% diverted their analgesics to another person for non- prescribed use.
  • 6. Prescription Drug Abuse: Does Social Media Play a Role? The principle objective of this monitoring project is to explore whether or not data culled from Social Media can be a useful tool in the phenomenology research of non-medical use of certain prescription drugs- specifically the stimulant Adderall®, and the opiate analgesic OxyContin®.
  • 7. Prescription Drug Abuse: Does Social Media Play a Role? Objectives: • To explore the types of interaction and frequency of mentions; • To identify any patterns of communication related to these drugs that might emerge; and • To explore some of the methodological, ethical, and practical issues that must be considered in this format.
  • 8. Prescription Drug Abuse: Does Social Media Play a Role? Method: The volume and context of mentions of each drug were tracked daily, over the 6 week period of February 16- March 28, 2012 on the following social networking sites. • Facebook • Twitter • Google Plus
  • 9. Prescription Drug Abuse: Does Social Media Play a Role? Results: Overview
  • 10.
  • 11.
  • 12. Prescription Drug Abuse: Does Social Media Play a Role? Results: Adderall®
  • 13. 3000 Adderall® Total Buzz February 17- April 16, 2012 2500 2000 1500 1000 500 0
  • 14. Adderall® Total Buzz, Feb. 17- April 15, 2012 3000 2500 2000 1500 Tweet Volume Positive Tweets 1000 Negative Tweets Facebook Posts 500 Google Plus Total Buzz 0 Source: actionly.com
  • 15.
  • 16.
  • 17. Adderall® Observations • The vast majority of mentions were contained in "Tweets". • There was a sharp drop in the number of "Adderall®" mentions on all three networks during the first 2 weeks of March, possibly coincident with Spring Break. • Conversely, there was a sharp increase in "Adderall®" mentions on the three networks in the latter half of March. • Review of individual messages revealed a "mixed bag" of message types, including lyrics, online pharmacies, partying, studying, and house cleaning.
  • 18. Adderall® Observations • There were few messages characterized as "positive", and even fewer characterized as "negative". The basis for these characterizations by the data provider was not clear. • Online pharmacies advertising sale of the drug without a prescription were consistently among the "top Tweeters", generating high volumes of messages to low volumes of followers. • There was no clear evidence in this snapshot of Social Media being used for illicit sale of the drug. The online pharmacies had high volume output, but limited reach. • It appears that Adderall® has become a euphemism for ADD/ADHD stereotypes, alertness, studying, and staying awake for various reasons. Less frequently it is spoken of in terms of sexual enhancement and 'partying'.
  • 19. Prescription Drug Abuse: Does Social Media Play a Role? Results: OxyContin®
  • 20. 500 Total Buzz OxyContin® February 17- April 16, 2012 450 400 350 300 250 200 150 100 50 0 Source: actionly.com
  • 21. OxyContin® Total Buzz, Feb. 18- April 15, 2010 500 450 400 350 300 250 Tweet Volume Positive Tweets 200 Negative Tweets 150 Facebook Posts 100 Google Plus Total Buzz 50 0 375 377 263 36 186 107 170 83 65 166 174 202 305 378 240 205 355 314 147 289 433 170 310 222 178 173 230 347 171 Source: actionly.com
  • 22.
  • 23. OxyContin® Observations • OxyContin® mentions showed lower degree of variability than with Adderall®, in both volume and context. • The volume of OxyContin® mentions increased modestly with two main news stories during the study period: – - During coverage of the Limbaugh/Fluke controversy; and – - Surrounding the withdrawal of OxyContin® from the Canadian market.
  • 24. OxyContin® Observations • The majority of OxyContin® mentions were in the context of concurrent news stories. • Although there were some online pharmacies advertising sale of the drug without a prescription, there were far fewer than with Adderall®, in both absolute volume, and as a percentage of the total volume.
  • 25. Overall Observations: Methodological Issues • There is no demographic information available to help classify or stratify data sources. • Selection biases: Is this a "random" sample? • These posts were written for public consumption. How does this context affect the data? Can reliable inferences be drawn? • Can standard observational research methods be adapted for Social Media data sources? • What can be done to validate the data? What other data would improve validity and reliability? • Is the data relevant to the research being conducted?
  • 26. Overall Observations: Some Ethical Issues • Are existing Ethics Review procedures of study protocols adequate to fully vet protocols of research involving Social Media data sources? • Is informed consent of subjects necessary, given that the data is generated in and collected from a public venue? • What are the ethical duties of the Social Media sites and the secondary data aggregators? • Is there a duty to intervene on the part of the researchers, and if so where does it lie and how should it be executed? • Are findings from such research sufficiently reliable and valid to draw inferences?
  • 27. Overall Observations: Privacy Issues • There is a myriad of privacy issues that need to be addressed that are beyond the scope of this discussion. • Before continuing with further clinical, epidemiological, or other scientific research using social networking data sources, some of the important issues are: – Explicit privacy policies of the data provider- in this project, none could be found on their websites; – Implicit privacy expectations of the data sources; – Local policies & procedures of the investigators related to gathering and handling the data; – Issues of inferences drawn from un-blinded data: are the investigators subject to libel/slander charges?
  • 28. Future Directions In a March 28, 2012 blog post, author Jasper Snyder noted, "Being able to extract this meaning is a challenge – it’s not easy to do – but it represents a significant opportunity for market researchers to gain competitive advantage." While his comments were directed towards a Market Research audience, the underlying principle are relevant to this discussion. His approach can help the investigator in ensuring that the data is from the relevant people, discussing the relevant issues. This approach can be a solid foundation from which to begin. To start, he suggests exploration of the following questions: • First, at the research level, you can choose to only include messages in your analysis that are posted by the people whose opinions you’re interested in. The way you define groups of people here may in fact map to your existing customer segmentation taxonomy. • Second, you could choose to ‘listen’ only in those venues where the audience whose opinion you’re interested in is likely to be engaging. • Third, you can make sure that you’re only including in your analysis messages where your product (in this case OxyContin®, Adderral®) is being talked about in a relevant context. Source: Snyder, J: How to Use Social Media for Market Research. (March 28, 2012) Converseon URL: http://blog.converseon.com/author/jasper-snyder/