The document discusses the key responsibilities of a software asset manager including managing the license inventory. It outlines the steps to validate the license inventory data, ensure all relevant license data feeds are integrated, check for expired or updated licenses, and sign off on the license inventory to confirm it is complete and accurate. The software asset manager must also work with other roles like the license inventory coordinator if any data is missing or inaccurate.
1. Pre-Con Ed: Software Asset
Management: Working in the Trenches
Michel Avenel - Sr. Principal Product Manager - CA Technologies
AMX27E
AGILE MANAGEMENT
As you build out your presentation, here are a few dos and don’ts.
In that when you have an asset centric solution you look at the computer or you look at your desktop or servers and you ask what software do I have installed on our servers and how many Licenses do I need to cover these installations?
Whereas on the entitlement centric side you look at what Licenses you have purchased and what Product Use Rights in my Licenses are attached to them. You ask how we calculate how many Licenses I need to cover my software installation and usage.
With an asset centric view you are looking at what software is on your devices to understand if you are compliance, whilst with an entitlement centric view you are looking at what your software licenses say you are entitled to use and do.
The Master Catalog is the central repository that provides the data required to assists in the correct identification of the Licenses purchased.
The Master Catalog knows what Product Use Rights (PUR’s) are associated with each License either by referring to the manufacturer standards or to the extended master catalog records that have been created to reflect specific customer negotiated terms.
The mapping or reconciliation performed through the receiving inspection process provides you with an Effective License Inventory of the Product Use Rights (PUR’s) that are linked to the Licenses.
SIA, LIA and AIA are the relevant supporting roles for the License manager:
The Application Interface Administrator
Ensures data import functions are working, including monitoring and issue management when errors occur.
The Software Inventory Administrator
Ensures all processes related to the technical data are functioning including monitoring, processing and issue resolution of Raw Data import up to the Effective Demand.
The License Inventory Administrator
Ensures all processes related to the commercial data are functioning including monitoring, processing and issue resolution of License import up to the Effective License Pool.
The License Balance Manager
Manages Compliance (balancing function) and ensurs all data is validated.
Qualifies and analyzes the balances.
SIA, LIA and AIA are the relevant supporting roles for the License manager:
The Application Interface Administrator
Ensures data import functions are working, including monitoring and issue management when errors occur.
The Software Inventory Administrator
Ensures all processes related to the technical data are functioning including monitoring, processing and issue resolution of Raw Data import up to the Effective Demand.
The License Inventory Administrator
Ensures all processes related to the commercial data are functioning including monitoring, processing and issue resolution of License import up to the Effective License Pool.
The License Balance Manager
Manages Compliance (balancing function) and ensurs all data is validated.
Qualifies and analyzes the balances.
As an example: The License Balance Manager checks the data used in the balancing process. Any issues or improvements with Inventory data will be referred to the Inventory Administrators responsible for the specific data.
The Inventory Administrators have to ensure that the Inventory is complete and validated. If any information is missing, the Inventory Coordinator can be asked for assistence.
The Inventory Coordinators have to ensure that the Inventory Administrators get all information they need. Therefore they can contact Data Providers or other technical staff to fix issues on the Raw Data imports.
As License Balance Manager you need to understand the tasks of your supporting roles, so you can check the validity of the data the balance relies on.
The License Inventory Administrator has to ensure the correctness and completeness of your License Inventory and the Effective Licenses. The LIA has to sign-off these data by setting the respective statuses.
The LIA will perform several checks to ensure that the Inventory is correct and document these checks with the respective status.
As LBM you must check the status of each of these data element and process areas.
If they are not validated or validated, but not ok, go to License Inventory Administrator.
The Data Feed Register is an external document created during the implementation phase and continuously maintained.
It can be published within CA SAM using the News function.
As License Balance Manager you need to understand the tasks of your supporting roles, so you can check the validity of the data the balance relies on.
The License Inventory Administrator has to ensure the correctness and completeness of your License Inventory and the Effective Licenses. The LIA has to sign-off these data by setting the respective statuses.
The LIA will perform several checks to ensure that the Inventory is correct and document these checks with the respective status.
The LIA will perform several checks to ensure that the Inventory is correct and document these checks with the respective status.
The Data Feed Register is an external document created during the implementation phase and continuously maintained.
It can be published within CA SAM using the News function.
The License Balance Manager runs the Balance Report and checks the Status of the underlying data.
Sign-Off the compliance Status of each Product will follow.
All checks should be managed by setting the Statuses for Reporting.
The License Balance Manager runs the Balance Report and checks the Status of the underlying data.
Sign-Off the compliance Status of each Product will follow.
All checks should be managed by setting the Statuses for Reporting.