Pre-Con Ed: CA Software Asset Management - Key Customer Topics

1. Pre-Con Ed: CA Software Asset
Management - Key Customer Topics
Michel Avenel - Sr. Principal Product Manager - CA Technologies
Kim Rasmussen - Sr. Principal Engineering Services Architect – CA Technologies
AMX23E
AGILE MANAGEMENT

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The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of
warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

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Agenda
SELECTING THE RIGHT DATA SOURCE(S)
CA’S SOFTWARE ASSET MANAGEMENT EXTENDED CATALOG
ASSET LIFECYCLE (WHEN TO CREATE ASSETS)
INVENTORYING CONTRACT/LICENSE DATA
OPTIMIZING RAW DATA IMPORTS
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Selecting the Right Data Sources
Complete and accurate data is
a critical success factor for IT
Asset Management (ITAM).
This topic explores the
question what data is needed,
where to get the data and
how to get the data.
Key Considerations:
1. Identify primary data source
2. Partner with data source owner(s)
3. Evaluate suitability to support outcomes
4. Standard versus custom connector
5. Identify required data transformations
6. Ensure no data overlap
(when multiple data source required)
7. Implement data orchestration

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CA’s Software Asset Management Extended Catalog
Understanding if the software
titles in scope are standard or
extended is a key element to
collect and onboard data.
Developing extended catalog
entries is as much art as is it
science.
Key Considerations:
1. Initial review of entitlement data to
determine if titles will be extended.
2. Determine if there are similar products in
the catalog (as a starting point)
3. Identify supported metric engine
4. Product Recognition
5. 3rd Level Metric data
6. Ensure proper data modeling
7. Managing Master Catalog Updates

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Asset Lifecycle (When To Create Assets)
This has been a highly
debated topic over the years:
At what point in the asset
lifecycle should you create an
asset record for tracking and
management purposes.
Key Considerations:
1. Defining standards and models
2. Requested versus ordered versus
received
3. Consider the receiving process
4. The value of Advanced Shipment
Notifications (ASNs)
5. Create assets from inventory

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Collecting Contract/Entitlement Data
Understanding your software
entitlement and the contracts
that govern your software
licenses (purchases) is a
foundational element of your
vendor onboarding process.
Key Considerations:
1. When do I start collecting this
information?
2. Managing your work streams
3. Resource Qualifications
4. Data completeness and accuracy
5. Data Quality
6. Measure twice, cut once

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Optimizing Raw Data Imports
ITAM is a data-driven
practice. Effective integration
strategies are essential for
success. An efficient data
import architecture is also
and important consideration.
Key Considerations:
1. Allocating sufficient time for developing
data integration and import approach.
2. Complexity creates additional
administrative overhead.
3. Effective orchestration is an essential
consideration.

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Recommended Sessions
SESSION # TITLE DATE/TIME
AMX113S
An Integrated ITAM and ITSM Strategy to Better Control
IT Services and Assets
11/16/2016 at 1:45 pm
AMX21S
Case Study: Create Time out of Thin Air - Automate and
Stop Manual Software License Compliance
11/16/2016 at 3:00 pm
AMX122S
Case Study: Taking IT Asset Management to the Next
Level With Process Automation
11/17/2016 at 3:45 pm

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Must See Demos
Service Desk
and Support
Analyst xFlow
Experience
Software and
Hardware Asset
Management
Request
Management
and Self-service
Management
Insights –
Reporting and
Dashboards

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Questions?

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Thank you.
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