The document outlines challenges faced by chambers of commerce, including improving sales effectiveness, member retention, and customer acquisition. It emphasizes the importance of effective communication, leadership development, and business advocacy to increase member value and economic growth. Various programs such as webinars and leadership courses are proposed to enhance skills and drive revenue for chamber members.

2. TOP CHALLANGES
 Improve sales effectiveness
Chamber Members Chambers of Commerce
 New customer acquisition
• Getting new members
 Increase sales productivity
• Retaining current members
 Year over year revenue growth
• Current and timely education topics
 Acquire right talent/leaders for members
 Transform sales model • Growing the Chamber revenue
stream
 Customer retention
• Hiring the right person for the job
• Creating added value to
membership

3. INFORMATION

4. FEATURES & BENEFITS

6. Values
Proactive – Communicate Clearly; Make it Happen; Drive for
Results; Think Ahead; Address Problems; Suggest Better Solutions;
Mentally Focused
Respectful - Treat People with Dignity & Respect; Be Sensitive;
Highlight the Positives; Be Supportive of Team Members; Learn from Each
Other
Inspiring – Welcome Change; See Problems as Opportunities; See
Mistakes as Learning Experiences; Be Open to Feedback and Grow From
It; Enjoy Your Work; Lead by Your Actions
Dependable – Earn Trust; Keep All Promises & Commitments;
Keep Confidences; Deal With Client Issues Promptly and Consistently;
Take Ownership of Jobs
Ethical- Don’t Tolerate Dishonesty; Demonstrate
Integrity; Be Legally and Socially Responsible; Be Environmentally
Conscious

7. Sample Chamber Focus
Business Advocacy
Create Attraction for Members
Open up Opportunities for Member Businesses
Create attraction for City’s Economic Development
Public Policy Advocate
Resource for Growth and Education

8. Communication
• Persuasive Communication – Adult to Adult
• Feedback - the Leadership Advantage
• Conflict Resolution Skills
• Team Problem-Solving
• Key to Motivating Staff and Teams
• Leadership Styles Pros and Cons
• DiSC Defined and Applied

9. Business Development
• SVA’s Assessments
• SVA’s Strategies for Growth
• Trinity of Professional Growth
• Networking on Purpose
• Behavior Identification to Close More Business
• Creating the Triple Win to Retain Clients
• Target Growth and Goal Setting
• Strategic Planning by Niche

10. People/ Staff Development
• Coaching for growth
• Mentoring for results
• Creating influence and impact
• Leadership and empowerment
• Interpersonal skills
• Accountability and responsibility

11. Project Management
• Simulation: Team Countdown Part I
• Simulation: Team Countdown Part II
• The Team Process
• Time Management for Productivity and
Performance
• Team Effectiveness
• Connection the Company’s Process

12. 81 Chamber Handshakes to Success
• Weekly Video Tips (52)
• Monthly Webinars/Workshops (12)
• Quarterly Virtual Leadership Development (4x4)
• Annual Expansion, Enrichment & Empowerment Workshop (1)
All programs are recorded and will be delevered to all that sign up

13. Sample:
Monthly Course

14. Year in and year out, thousands of businesses both large and small - in size and scope - gear up for that 4th quarter push to the
finish line. To have a strong, profitable and cost-effective finish to the calendar year is essential.
CLOSING BUSINESS IN THE 4TH QUARTER TIP$ is a NEW webinar for both the sales professional and the non-sales
professional that must generate revenue.
Frank Mims V and special guest speaker, Ed (The Rainmaker) Robinson have joined forces to produce four (4) new business
changing Webinars with "Closing Business in the 4th Quarter TIP$" kicking off the series. They offer you a double-barrel
approach to filling and converting your pipeline into revenue.
Content Focus
•Rainmaking Formulas
•Client Development Process
•Building Rainmaker/Sales Confidence
•Your Questions Frank & Ed Quick Answers
Benefits of CB4thQ
-Close Business in 4th Quarter
-5 Key Secrets to get people to Say Yes NOW.
-7 ways to incorporate the value of your product or service to your customer.
-Accelerate results for 2013 and 1st Quarter.
-Increasing Closing Ratios.
-Minimize activity and close more business (work smarter).
Let us support you in your drive to a winning 2013 and beyond.

15. Sample:
4 week
Virtual Leadership
Course

16. Special 4 week
Virtual Leadership Development Course
• March 15th – Communicating Adult to Adult
• March 20th – Motivating vs. Demotivating your Team
• March 28th – Your Leadership Style
• April 6th – 5 Critical Time Management Skills
Bonus Session
• April 15th- Creating Influence and Impact
All programs are recorded and will be delivered to all
that sign up

17. How does the additional REVENUE
Stream work?
A Chamber with 1000 members and 10% signed up with
Your Chamber Grant Program
%
Person# of
Monthly Of CC Monthly
Member
Investment sign up Revenue
sign up
$97.00 10% 100 $9700.00
After first six months chamber receives 20% of all membership fees! 20% every
quarter thereafter
(100 x $97 X 6 ) @ 20% = $11,640 1st 6 months CC Revenue
5,820 3rd QTR
5,820 4th QTR
$23,280.00 annually

18. The Chamber SVA Member Company
EACH MEMBER MUST BE IN STEP
and
FULL STRIDE TO WIN OVER THE OPPOSITION