The document summarizes several problems faced by doctors in getting paid for their services, and introduces some solutions provided by Innovative Services. It notes that doctors only have two sources of income that are usually slow to pay - insurance and patients. It then outlines some of Innovative Services' programs that can help with electronic medical claims processing, patient payment plans, profit recovery from past due accounts, and automated patient wellness reminders.

1. Doctors Have a Big Problem Only have two sources of income: Insurance Patients And Both Are Usually Slow to Pay… If They Ever Pay at All!

2. Innovative Services Patient Payment Plan Electronic Medical Claims Profit Recovery Services Patient Well Care Program

3. Innovative Services Electronic Medical Claims

4. “ Some doctors spend more time filling out forms than taking care of patients.” Dr. C. Everette Koop, Former Surgeon General It’s Not Just You…

5. Problems with Paper Filing SLOW Turn-around up to 58 days High Rejection Rate National Rejection Rate is 35% High Cost National Average of $12 per claim* * American Medical Association Survey

6. The Electronic Solution Reduced Rejection Rate Less than 2% Lower Billing Costs Save up to 50% by outsourcing Faster Payment of Claims Average of 14 days

7. You Have Two Options 1. Invest thousands of dollars in hardware, software, training and support OR 2. OUTSOURCE IT!

8. Problems with In-House Electronic Filing Computer Setup is Complex Staff Learning-curve is high Initial Costs are expensive On-going Costs New Staff Training Constant Updates to Software On-going Support

9. Here’s How It Works Patient and Claims data is picked up, faxed or entered by office staff

10. Step Two Claims are submitted within 24 hours Medicare/Medicaid Insurance Companies

11. Step Three Payments from insurers are sent directly to you

12. Final Step You verify claims status online We invoice you for claims filed

13. Innovative Services Patient Payment Plan Electronic Medical Claims

14. Collecting from Patients Can be a Nightmare The average healthcare provider only collects 49% of what patients owe Even the patients that DO pay are EXTREMELY SLOW!

15. How Do YOU Deal With Slow-Pays? Collection Agency? Up to 50% of whatever they collect May damage patient/doctor rapport In-house Financing? You become a banker! Payments trickle in over 60-120 days Write it off? How much are you losing each year?

16. Ask Yourself... What would it be worth for you to get the money that you have already earned ... on the same day of the month, every month… without having to send a single invoice? Our clients will tell you… It’s worth thousands!

17. Patient Payment Plan ™ Benefits to you… The ability to to extend credit with assurance of payment Filters out bad credit risks Staff can concentrate on patient care Increases your cash-flow Process used by… Insurance Companies Health Clubs Mortgage Companies, etc.

18. Patient Payment Plan ™ Testimonial

19. Innovative Services Patient Payment Plan Electronic Medical Claims Patient Well Care Program

20. We Can Help The Doctor See More Patients Automated Cards and letters can be sent out to remind patients of: Appointments Physicals Mammograms Check ups Other Well Care Programs

21. Examples of Mailers

22. Innovative Services Patient Payment Plan Electronic Medical Claims Profit Recovery Services Patient Well Care Program

23. We Can Recover Your Lost Profits We use technology to collect your past due accounts We are NOT a collection agency Collection rate averages 41% of money owed, even after 120 days

24. Profit Recovery Letters are From you, on your letterhead Imply Credit Bureau Reporting Mention Collection Agency intervention Suggest Intensive Attorney intervention All payments sent directly to you

25. Series of Increasingly Demanding Letters Letters from an Attorney sent when there is no response

26. How Can We Help You? Patient Payment Plan Electronic Medical Claims Profit Recovery Services Patient Well Care Program

27. 866-777-9042 Thank you