Postmates is an On-demand goods delivery platform in the USA. They running their business very successfully collaborating with local public and vendors. Here is their revenue model discussed so have a deeper look into what is so different about Postmates that makes it such a success.

1. POSTMATES
REVENUE MODEL

2. What is Postmates?
- Postmates is an on-demand goods delivery
platform in US
- It enables people to get anything from local stores at
their doorstep for a small fee.
- It delivers goods with the help of their human
courier networks

3. Over 250,000
businesses partner
with Postmates
2017 sale - $900M
2018 projected
revenue - $400M
2018 projected
gross sales - $1.2B
It makes over 2
million deliveries
per month in 385
cities with a fleet of
over 60,000
people.
Postmate own
9.1% of US’s
delivery market
share
REFERENCE

4. How Postmates Work?
Individuals have a mobile
phone application and/or
a desktop application
which gives them a chance
to browse for an article
and request delivery at
their doorstep.
The delivery expense is
added to the genuine cost
of the order depending
upon the pickup and drop-
off area. All payments are
handled by postmates.
A notice is sent to a
postmate (delivery boy)
who is positioned closest
to the store. He looks for
your request and conveys
it at your doorstep inside
60 minutes.
BROWSING PAYMENT MATCHING

5. Unique features of the Revenue Model
Postmates is accessible
24 hours per day and
365 days a year
It charges a nominal
delivery fee which is
based upon the distance
between pick point and
drop off point
The least delivery charge
is $5 yet frequently there
are offers specifically
territories with even
lower delivery expense
Customer can track the
area of the delivery guy
in after placing the order
and deliveries are made
within 60 minutes

6. The three client segment
Clients for postmates are
the ones who will spend
somewhat more than the
correct cost of an article
with a specific end goal
to get it delivered at their
doorstep.
Postmates ties-up with
nearby dealers and
furnishes them with a
stage with a chance to
connect with individuals
who need products
conveyed at their area.
Delivery personals for
postmates are the
general population who
need to gain cash by
working as per their own
particular calendar.
CLIENTS DELIVERY GUYVENDORS

7. VALUE PROPOSITION

8. CLIENTS
• Users can arrange anything from nearby accomplice stores.
• Postmates is accessible 24 hours per day and each of the 365 days a year.
• Get things delivered within 60 minutes.

9. VENDORS
• They get a broadened client base.
• They can serve their own clients at their doorstep through Postmates.
• Postmates give online visibility to the trader through their stage.

10. DELIVERY
GUYS
• They can work as per their own availability.
• According to postmates income model, delivery guys get 80% of the delivery
charge.
• The more they deliveries they make, the more they earn.

11. BUSINESS CANVAS

12. KEY
PARTNERS
Restaurants
Retail stores
Delivery personnel

13. KEY
ACTIVITIES
New partnerships with retail stores
Hiring of delivery people and user acquisition
Managing and processing orders
Creating and managing technical infrastructure
Processing transactions

14. KEY
RESOURCES
Mobile and web technology
Partner retail stores and their products
Part-time delivery persons

15. COST
STRUCTURE
REVENUE
STREAMS
● Technical
structure and
running costs
● Salaries of
permanent
employees
● Payments of
delivery people
● Delivery fee
charged from
users
● Commission
charged from
retail stores
● 9% convenience
fee from
individuals

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