Kotak Mahindra Bank has over 66,000 employees and aims to promote a culture of ethics and employee engagement through various programs. Some of its key HR initiatives include GRACE which defines ethics guidelines, regular employee surveys, internal communication portals, and Project SPARSH which focuses on talent management and performance. The bank also offers stock ownership programs, an annual "Make a Difference Day" for employees, emergency loans, health benefits, and cultural events throughout the year to improve employee satisfaction. It also has specific programs to attract and support women employees, such as partnering with agencies promoting women's careers and offering 6 months of maternity leave.

1. KOTAK MAHINDRA BANK
INTRODUCTION
The Kotak Mahindra Group was born in 1985 as Kotak Capital Management Finance Limited.
This company was promoted by “Uday Kotak.” The symbol of infinite Ka reflects our global
Indian personality.
MD: Mr. Uday Kotak
Total employees: 66076
Gender ratio : 1:10

2. HR PRACTICES AT BANK:
1. GRACE a code of banking practice.
GRACE means “Grand Rules and Code of Ethics”. It is relaunched from the CMCE
named as “Committee to Monitor Code of Ethics”. It is served as a tool defining the
boundaries for interpretation of the directives of the regulatory authority in areas.
2. ESAT survey.
It is a survey program implemented on quarterly basis to engage employees further and
identify various parameters that influence employees to work continuously.
3. Communication portal-”know & reach”.
Know- Internal communication portal
Reach-A direct communication channel between employee and management.
Here employee also increasingly concerned about their growth plan & aspiration to
enhance themselves as professionals.
4. Introducing “wings within” for employee engagement.
It is an external HR program. Where customers nominate those employees who are very
keen to make their career in HR. and specially catters to the career need of employees &
help to nurture their personal growth agenda.

3. 5. Project SPARSH.
Here bank takes various initiatives like talent management, performance management;
manpower planning etc. that will produce substantial results and going forward enabling
the bank to successfully address high tough business challenges.
6. Feedback program “Kotak Integrated Sales and Service
System”(KISSS).
It is simpler way of feedback. It defines the action plan for employees as online
application. Which weekly details are send about performance score through this
software. So that it indicate employee quickly work logging point and employee could
quickly work upon the same before end of month.
EMPLOYEE SATISFACTION PROGRAMS:
1. Ownership of rights to acquire stock & bonds.
Bank provides all these in excess of 1% of the total stock & bond of the same class, of
such an organization that is corporation.
2. Celebrate “Make Different Day”.
Bank celebrates this day as an opportunity for employess to leave their laptop, conference
calls and emails etc. and directs their passion, determination and skills through organizing
activities, competition & workshops etc.

4. 3. Emergency loan.
This will provide as per the employee requirement whenever they need and deduct from
the salary of the employees.
4. Kotak critical illness plus benefit.
It is payable if member claim for suffer from one out of twelve critical illness covered.
But benefit ceases after payment, the death benefit is still payable.
5. Celebrate Kotak Kultural Konnect Week: Republic Day Celebration,
Diwali celebration with Team HR, Hawaiin Karnival (Christmas in-style), and Kotak
turns 4!!
This is begun with lighting of traditional look (SAMAI) by the senior management and
new joiners.
There are 22 teams participated to put up a fabulous “talent show” from singing, dancing
etc.
Prizes also given there:
1st prize- retail liabilities
2nd prize- personal loan
3rd prize- contact center
There is display competition by giving creative ideas.

5. INITIATIVE FOR WOMEN’S:
1. Engage with certain agencies to attract women who have taken
a break from their career.
There are some agencies like Manipal University and Serve Siksha Abhiyan who
promote the womens to grow & take initiative.
2. Maternity leave for 6 months.
Maternity leave provide as per the government rules and except this safety leave can be
extended for 2 years.
3. Prefer to recruit 2women out of 5 candidates.