Policy, Investment and Technology
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The document discusses various topics related to art, architecture, and their education including food futures, sustainable production and consumption, commercialization, regulatory services, global energy markets, and risk management. It also lists several responsibilities for an individual such as establishing annuity processes and product lines, managing the integration of an acquired annuity company, launching a new policy administration system, conceptualizing employee training programs, and introducing quality assurance and project management methodologies.
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The document discusses various topics related to art, architecture, and their education, including food futures and group discussion, sustainable production and consumption, commercialization, and regulatory services. It also mentions global energy markets and risk management, customer service and communications, and media management. The remainder of the document outlines initiatives and programs related to media engagement models, risk minimization through media investment, creating strategic and innovative media solutions, better data management, collaborative working environments, technology-driven annuity processes and products, seamless acquisition and integration of an annuity company, launching a new policy administration system, employee training programs, and introducing quality assurance and project management methodologies.
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The document discusses an individual's experience managing the development and integration of new technology and processes for annuity and insurance products, including establishing new product lines, integrating an acquired company, implementing a new IT system, introducing employee training programs, and instituting quality assurance and project management methodologies across divisions.
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STRATEGIC BUSINESS PROFESSIONAL
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overview 2015
Developed numerous risk management and security programs for financial institutions and large companies, including operational risk programs, IT security programs, information security frameworks, disaster recovery policies, and intrusion detection systems policies. Provided consulting services related to risk assessment, security controls, and regulatory compliance. Established new business lines and sales channels in cybersecurity insurance and developed assessment tools to rate insurability. Delivered over 500 audit training classes to over 4,500 professionals on topics like integrated auditing, client/server systems, and distance learning. Conducted numerous security, audit, and risk-related presentations to executives, regulators, and professional organizations.
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DIGITAL CHANNEL DELIVERY EXPERIENCE
A detailed summary of my experience delivering digital channels and projects for communication - supporting significant transformation and change programs at some of Australia's largest and best-known organisations.
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Because some provided tools, training and support for enablement, the user experience (UX) and user interface (UI) was critical. Following and adhering to best-practice, each channel was designed for optimum end-to-end customer experience.
Workshop on Knowledge-based Service Innovation
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Professional summary
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- 1. Art: Food Futures Art Education: Sustainable Production and Consumption Architecture: Commercialization Architecture Education: Regulatory Services Art: Global Energy Markets Art Education: Risk Management Architecture: Customer Service and Communications Architecture Education: Media Management Establishing technology-driven annuity processes and product lines by spearheading the company’s Image/Workflow Program and managing the acquisition/implementation of purchased software Managing the seamless acquisition and integration of an annuity company into the existing annuity processing infrastructure Launching program for isolating, purchasing and implementing a new LAN-based policy administration system Conceptualizing and launching a corporate wide employee training program and a corporate- wide new employee orientation training program Introducing a “release” methodology of Quality Assurance into the Annuity Retail Division and a corporate-wide project management methodology