1. Art: Leadership Character and Corporate Governance
Art Education: Competencies
Architecture: Commitment
Architecture Education: Values
Art: Fundamentals of Database Marketing
Art Education: Target Selection
Architecture: Reporting
Architecture Education: Measurement
Establishing technology-driven annuity processes and product lines by spearheading the
company’s Image/Workflow Program and managing the acquisition/implementation of
purchased software
Managing the seamless acquisition and integration of an annuity company into the existing
annuity processing infrastructure
Launching program for isolating, purchasing and implementing a new LAN-based policy
administration system
Conceptualizing and launching a corporate wide employee training program and a corporate-
wide new employee orientation training program
Introducing a “release” methodology of Quality Assurance into the Annuity Retail Division and
a corporate-wide project management methodology