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Driving buyer engagement through an accelerated
mobility solution for a consumer packaged goods giant.
The Consumer Packaged Goods (CPG) industry has embraced
mobile technology in its marketing efforts, recognizing a shift in the way
consumers want to learn about products and services.
Here is how Mindtree helped one of the world's largest CPG enterprises
rapidly and cost effectively develops a mobility solution to maximize
buyer engagement.
The challenge
The customer was looking to strengthen its digital marketing program
through mobility solutions that would help it connect with buyers.
Specifically, they wanted a solution that could be adopted globally to reach
consumers on mobile devices.
The solution needed to be rapidly operational, with a low Total Cost of
Ownership (TCO). Other objectives included leveraging existing digital
assets and ensuring high efficiency and flexibility for future marketing
needs. To achieve this, the customer asked Mindtree to conceptualize a
robust solution that could:
 Keep pace with technology advances and leverage the latest platforms
 Manage device fragmentation through broad optimization for 90% of
available mobile devices
 Conduct a process-driven implementation with strong quality
assurance practices
 Comply with privacy, accessibility, security and search engine
optimization standards
 Realize synergies across the value chain, including through integration
with existing e-commerce, ratings and other digital capabilities
Our solution
Mindtree took a holistic approach and came up with a comprehensive
list of features for the customer's mobile platform. We then identified user
interface (UI) templates that would serve the needs of almost all the
customer's brands.
Business impact
 Enabled rollout of 25+ mobile sites
in three months
 Delivered 40% cost reduction
amounting to approximately
USD 600,000
 Delivered 35% to 40% reduction in
mobile site development timelines
 Helped increase brand awareness
through the mobile channel
©Mindtree Ltd 2013www.mindtree.com
About Mindtree
Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,500+ experts
engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive
advantage through flexible and global delivery models, agile methodologies and expert frameworks.
Since the targeted solution was a combination of multiple predefined
features sets, Mindtree created a template comprising re-usable
components. This was used to build individual mobile sites and helped
to launch the program in a very short timeframe, at low cost. Highlights of
the solution included:
 Standardized list of features
 Enhanced productivity with reusable components
 Processes and technology chosen to comply with highly challenging
execution timelines and cost expectations
 High-performance test strategy to ensure sites were optimized for a wide
range of devices
 Rapid scale up and scale down of the team based on customer needs

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Driving buyer engagement through an accelerated mobility solution for a consumer packaged goods giant.

  • 1. Driving buyer engagement through an accelerated mobility solution for a consumer packaged goods giant. The Consumer Packaged Goods (CPG) industry has embraced mobile technology in its marketing efforts, recognizing a shift in the way consumers want to learn about products and services. Here is how Mindtree helped one of the world's largest CPG enterprises rapidly and cost effectively develops a mobility solution to maximize buyer engagement. The challenge The customer was looking to strengthen its digital marketing program through mobility solutions that would help it connect with buyers. Specifically, they wanted a solution that could be adopted globally to reach consumers on mobile devices. The solution needed to be rapidly operational, with a low Total Cost of Ownership (TCO). Other objectives included leveraging existing digital assets and ensuring high efficiency and flexibility for future marketing needs. To achieve this, the customer asked Mindtree to conceptualize a robust solution that could:  Keep pace with technology advances and leverage the latest platforms  Manage device fragmentation through broad optimization for 90% of available mobile devices  Conduct a process-driven implementation with strong quality assurance practices  Comply with privacy, accessibility, security and search engine optimization standards  Realize synergies across the value chain, including through integration with existing e-commerce, ratings and other digital capabilities Our solution Mindtree took a holistic approach and came up with a comprehensive list of features for the customer's mobile platform. We then identified user interface (UI) templates that would serve the needs of almost all the customer's brands. Business impact  Enabled rollout of 25+ mobile sites in three months  Delivered 40% cost reduction amounting to approximately USD 600,000  Delivered 35% to 40% reduction in mobile site development timelines  Helped increase brand awareness through the mobile channel
  • 2. ©Mindtree Ltd 2013www.mindtree.com About Mindtree Mindtree is a global information technology solutions company with revenues of over USD 400 million. Our team of 11,500+ experts engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers achieve competitive advantage through flexible and global delivery models, agile methodologies and expert frameworks. Since the targeted solution was a combination of multiple predefined features sets, Mindtree created a template comprising re-usable components. This was used to build individual mobile sites and helped to launch the program in a very short timeframe, at low cost. Highlights of the solution included:  Standardized list of features  Enhanced productivity with reusable components  Processes and technology chosen to comply with highly challenging execution timelines and cost expectations  High-performance test strategy to ensure sites were optimized for a wide range of devices  Rapid scale up and scale down of the team based on customer needs