Pola SamyAbdo is a Senior Network Engineer with over 7 years of experience in networking, project management, and troubleshooting. He has expertise in Cisco, 3Com, HP, Aruba, and other networking technologies. Currently he is the team leader for network engineering at Communication & Information Technology Center of Mansoura University in Egypt, where he manages the enterprise network for over 1000 users. He has extensive experience designing, implementing, and maintaining wired and wireless network infrastructure.
1. Pola SamyAbdo
Senior Network Engineer
MANSOURA
35516,EGYPT
(+20) 1270844489
Pola.samy@yahoo.com
» Summary
• An accomplished professional (CCNP R&S )Certified with 7 Years of
experience in the area of Project Management, Networking and
Troubleshooting with reputed organizations.
• In-depth Cisco technology, 3com.hp, Aruba knowledge in design, administration,
implementation and support.
• Experience on layer 2/3 static routing, switching and Network security.
• Excellent experience in Network Planning, Implementing, Configuring,
Troubleshooting, Monitoring and Testing of networking system.
• Knowledge of Aruba, HP controller, wireless design, implementing
• Elastics VoIP, polycom ,grandstream ip phones.
» Professional Experience
COMMUNICATION & INFORMATION TECHNOLOGY CENTER (CITC),
MANSOURA UNIVERSITY, MANSOURA, EGYPT
SENIOR NETWORK ENGINEER 2015-present
(Team leader for two juniors)
• Managed technical projects, monitoring progress, controlling costs, and
providing status reports.
• Established and administered periodical testing of network and switches
backup.
• Led network and helpdesk team to manage and troubleshoot more than1000
user enterprise network.
• Provided strategic and technical planning in design, expansion, and
implementation of enterprise LAN network infrastructure. And use Microsoft
Visio to show network nodes.
• Wrote and developed technical documents.
• Established and administered IT security policies.
• Trained less senior technicians and support specialists on system configuration,
client access, and troubleshooting skills
• Established and administered IT security policies.
• Provided support to over 1000 end-users including software and original
windows.
• Resolved problems related to collision, data traffic congestion, LAN
segmentation, and network cable standards.
• Monitored and diagnosed network system-level issues of performance, speed,
reliability, and accessibility using Cyber Gauge software, solar winds tools.
Pola samy (+20) 1270844489 pola.samy@yahoo.com
2. • Installed, upgraded, and configured routers, switches, and hubs.
• Supervised and maintained daily network operations, including internet/intranet
site administration, backup, virus-protection, security using Symantec and
forefront antivirus.
• Researched, planned, developed, and implemented overall integrated LAN
design, including software/hardware component specifications, upgrades,
configuration, and expansion.
• Manage tasks in Redmine (ticketing system)
• Add network nodes to database system.
• Manage and administer elastix VoIP server with 200 ip phone.
• Monitor wireless usage and status using aruba,hp controllers ,design and survey
wireless AP for best coverage.
• Daily Backup over 500 switch using confiback solution.
• Monitor user's behaviors on the network using PFsense portal.
6 years’ experience in the career, which started with a junior network engineer until
promoted to a senior network engineer at (CITC)
Awards: bounce for
- First employee finishes manual configuration backup for the month.
- Best Absolute Attendance.
- Best communication with IT manager and fast execute requirements.
- Implemented daily open source backup solutions for over 500 switch.
Contributions:
- Define overtime hour rate value for the organization.
- Monthly evening shifts schedule and it's tasks.
- Network engineer performance appraisals suggestions
- Replace 50 old 3com switches with the new switches to improve network
performance.
» Skills
• Cisco Catalyst 4500 E-Series.
• 3com switches 3226/4500/5500/4800
• Hp switches 2620,8200
• Juniper switch ex2200
• Aruba,Hp Wireless Control System –and Aps Dlink,Linksys.
• Routing static route
• VLANs, STP, RSTP.
• VoIP – Elastix /grand stream,polycom ip phones.
• Securing VLANs, switch access
Pola samy (+20) 1270844489 pola.samy@yahoo.com
3. • Wireshark, solarwinds, cyber gauge
• VMware,GN3
• Cacti monitoring bandwidth server
• Microsoft Office 95 / 2000 / XP / 2003 / 2007/2010/2013
• Microsoft Visio
• Linux – Ubuntu 14.04
• Active Directory, Group Policy
• Forefront / Symantec
• ASA (self-study)
• Redmine ticketing system
• Fiber optic cables, copper cables
• Updating switches software,backup
» Education
Academic certifications:
• BSc of Science, Faculty of Engineering COMMUNICATION &
ELECTRONICS Dept.
MANSOURA UNIVERSITY -MANSOURA, EGYPT
Certifications:
Prepare for CCNA security(210-260) Cisco 2016-2017
Server Virtualization with Windows
Server Hyper-V and System Center
Specialist
Microsoft 23/4/2013
(CCNP) CSCO11543921 Cisco 12/2014
MCSA 2003 Microsoft 30/1/2014
Training:
• First Line Management Staff, 2015 - 2016
ORASCOM TRAINING & TECHNOLOGY, MANSOURA, EGYPT
Communication skills, time management, problem solving, team building, Essential
of Management and presentation skills.
• PMP, 2015 - 2016
Communication & Information Technology Center, Mansoura University,
Egypt
Project management planning
• ITIL Foundation 2016
Pola samy (+20) 1270844489 pola.samy@yahoo.com
4. Communication & Information Technology Center, Mansoura University, Egypt
» Personal Information
Born 1986 (30 years old), Married.
Pola samy (+20) 1270844489 pola.samy@yahoo.com