Uday Narayan Singh is a network engineer with over 7 years of experience in networking roles including NOC engineer and network support field engineer. He has expertise in routing, switching, wireless networking, and troubleshooting various networking devices. Currently he works as a NOC engineer at Aptara Corporation where he monitors their network and resolves issues using various monitoring and ticketing tools.

1. Uday Narayan Singh
B-77, Vijay Nagar
Ghaziabad |email:uday23singh10@gmail.com | Mob.: +91 88 0286 5919
Objective
To work onchallengingprojects,inadynamic& reputedorganizationwhereIcan utilize myinherent
talent and deliver quality output.
Technical Skill:
• Sound Knowledge in networking concepts such as OSI Layers, Internet Protocol,
TCP/IP WAN, LAN,and Routing& Switching
• SoundKnowledgeinroutingprotocolslikeOSPF,EIGRP,SIBGPandStaticRouting.
• Basic LAN configuration- Vlans, Trunks, Ether-channels STP, inter VLAN routing.
• Know ledge of services like DHCP, HSRP, VRRP, ARP, NAT, ACL.
• Configuringandtroubleshootingof Cisco2600, 1800, 1700 Routersand Cisco2960, 3750,
4500 switches.
Professional Experience:
• NOC Engineer: Aptara Corporation, Noida-60 May 2015 to till now
Job Profile: L1 – Network Engineer
Hands on Experience Summary
 Monitor 24/7 Aptara network through Intermapper Tool.
 Resolve and escalate system alerts issues appropriately from start to completion.
 Networkdevice monitiringandreporting.
 Create, open, resolve and close escalated trouble tickets using clarify & freedom vision
ticketing system.
 ISPcorditation.
Professional Experience:
• NOC Engineer: Netmagic Pvt. Solution, Noida-63 July’ 2013 to till now
Job Profile: L1 – Network Engineer
Blackbox IndiaAuthorizedChannel Partnerof NetmagicPvt.Solution
Hands on Experience Summary
• Configure,testandtroubleshoot various networking devices before deployment, Routers,
switches, firewall
• Monitor 24/7 Netmagic network system using BMC Proactive Net & Nagios Core software
• Resolve and escalate system alerts issues appropriately from start to completion.
• Performsystemmaintenance toproactivelytune variousnetworkissuespriortooccurrence.
• Create, open, resolve and close escalated trouble tickets using clarify & freedom vision
ticketing system.
• Investigate, analyze and document technical issues and recommend to upper mgmt.
• Provide 24/7 support and troubleshooting of a variety of network related issues including
Guests’ connectivity and devices operability.
• Configure, monitor, and insure connectivity of LAN, and WAN sites.
• Daily phone and email troubleshooting of server-based connection issues

2. • Network Engineer (Field): DSM Infocom Pvt. Ltd DEC’ 2011 to June’ 2013
DSM InfocomPrivate Limited: AnAuthorizedChannel Partnerof Alcatel-LucentNetwork
ManagementServicesIndiaLtd
Experience Summary
• An astute professional with more than 2 year of experience in Telecom Operation, Data
Project, Technical Support, Installation and Maintenance.
• Proficiency in managing installation, operation and maintenance of various
telecom/electronic equipment thereby reducing downtime and enhancing operational
effectiveness.
• Expertise in solution optimization, and troubleshooting of WAN and LAN networks
Job Profile:
• Working as a Network Support Field Engineer
• PlanningInstallation&Maintenance of LAN &WAN
• Trouble shootingof Software andHardware relatedproblemsaswell asNetworkrelated
issues,installationof differenttypesof switches,hubsandmodems.
• Configurationof WirelessAccesspointandtroubleshootingwirelessconnectivity.
• PreventiveMaintenance suchasSite AuditsandPowerAudits
• Visiting to customer location for escalated issues and providing end to end solution
Educational Background:
• CCNA Training from NIIT
• Higher Diploma in System and Networking from NIIT
• B.A. (R.D.S College ,Muzaffarpur)
• H.Sc. & S.S.C.(Bihar Board)
Project Work:
Workedon the projectof Alcatel lucent:Networktesting,Site auditing, Cisco Router configuration,
Cisco Switch configuration
Additional Skills:
• Proficient in customer service activities.
• Excellent listener; patient and sensitive to clients' needs.
• Quick learner with proven problem-solving skills.
• Flexible With positive attitude and willing to work against time.
Interest & Hobbies:
• Research on L3 devices
Personal Details:
• Date of Birth: 23 Oct.1984
• Nationality: Indian
• Marital Status: Married
• Email id: uday23singh10@gmail.com
• Mobile No: +91 8802865919
• Languages Known: English & Hindi

3. UDAY NARAYAN SINGH