PM Tools for EDUCAUSE June 2008
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This is a presentation to the Southeast Regional EDUCUASE conference in 2008. It outlines our approach to IT service management using the CA Clarity PPM tool.
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sarajit-poddar-learningcafe-150x150 Learning Analytics - From Reactive to Predictive Featured LearningCafe Webinars Vanessa-Blewitt-LearningCafe-100 Learning Analytics - From Reactive to Predictive Featured LearningCafe Webinars Jeevan-Joshi Learning Analytics - From Reactive to Predictive Featured LearningCafe Webinars
Sarajit Poddar – Workforce Planning & Analytics SME at Ericsson
Vanessa Blewitt – Global Transformation Lead – Learning Intelligence and Effectiveness at Nestle
Jeevan Joshi – Founder – LearningCafe & CapabilityCafe
We discuss
Why Learning data needs from a reactive mode of collecting completion information to using predictive data to make Learning more effective.
How xAPI and other emerging standards provide a platform for better analytics but have implementation challenges.
The opportunities to link learning analytics with business outcomes.
How Artificial Intelligence/ Machine Learning will demand better Learning Analytics.
DC Salesforce1 Tour Data Governance Lunch Best Practices deck
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Run Learning Like a Business
Presented by:
Bank of America
QuantumConnect
We will examine the three pillars of successfully running learning as a business: standardization, technology, and resourcing.
For Learning to be a legitimate business, it must possess the infrastructure fundamentals that enables all other business units to thrive.
Successful business requires: your ability to produce a consistent and reliable product, the technology that provides you the visibility to lead and results you can measure, and your ability to effectively optimize your resources (internal and outsourced).
To effectively learn a business, you must:
Understand the secrets to successfully aligning your resources, including outsourcing
Understand the workflow technology required to run your organization as a business
Understand the challenges and techniques used to standardize development across an enterprise.
These are possibly the largest barriers to success and are most certainly the most notable areas that are subject to failure.
My skills matrix
Ericka Kirkland has over 16 years of experience in IT, specializing in requirements analysis, application development, change management, service management consulting, and project/program management. She has served in roles such as application developer, system administrator, operations manager, project manager, and change management consultant. The summary provides an overview of her skills and experience across various sectors including private, public, federal, and state government organizations.
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Cff data governance best practices
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In this session, we'll cover the tools, people, and best practices, to build a lean, mean, agile ITSM machine:
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- Plus challenges and lessons learned from customers around the globe
We're bringing back this popular talk from Summit 2018 in Barcelona to provide you pragmatic thought leadership and practical approaches you and your team can actually use
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20. Design for Six Sigma (DFSS)
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PM Tools for EDUCAUSE June 2008
- 1. Using PM Tools to Manage Services: or how EITS is figuring out what ALL we do! Lynn Latimer Patrick Wagman Date: 06/02/2008
- 12. ITPDS Strategic Planning & Portfolio Management Assessment & Improvement Predictable Lifecycle & Capacity Management Focus: Alignment, Prioritization, Resource Allocation Tools: Compact Planning, Clarity Focus: Standards, Efficiency, Assurance, Compliance Tools: Six Sigma, Dashboards, ITIL Focus: Prediction, Optimization, Depreciation Tools: Forecasting, Trending, Data Warehousing
- 13. The Problem We can’t get away with made up data!
- 15. The Solution – Big Picture
- 38. Key Information Resource Contact ITPDS Lynn Latimer: [email_address] Patrick Wagman: [email_address] ITPDS Email: [email_address] ITPDS Website http://eits.uga.edu/planning EITS Website http://eits.uga.edu/ EITS Strategic Planning Model http://eits.uga.edu/planningCycle/ Compact Planning Website http://eits.uga.edu/compact
- 39. Questions?
Editor's Notes
- Copyright Patrick Wagman and Lynn Latimer, 2008. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the authors.
- As part of the model, there are 3 critical success components. I will take a few moments to highlight the important concepts and tools within these areas
- Need to change with access to Visio so people can read it
- -Have methods to do the work: We have methods to do the work
- We could demo the project list I have our or projects We could demo the two of us as resources