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Nacre Systems




      Sales Force Effectiveness Solution exclusively
                            for
              Pharmaceuticals
Nacre Systems                                     Easy, Efficient, Effective solutions

We create solutions that helps you serve your customers better

Increasing technology influence is breaking the barrier of distance and time.
Geographical boundaries, sunrise and sunset do not mean anything more to keep the
wheels of business rolling. While innovation is the breath of technology, efficiency and
effectiveness have become the axles of the wheel of business and economy. So
availability of highly competent workforce coupled with optimum cost has lead to
developing solutions which do not burden the enterprise

Philosophy
Our philosophy is that benefits of technology should reach the needy irrespective of the
size of the organization. Perfection and ease of accomplishment is right of every
organization, irrespective of their size.

Mission
Our goal is to deliver the benefits of automation and systemized solutions to the all sizes
of business enterprises. The focus is in creating cutting edge solutions which addresses
critical business issues and supports resolutions which are simple, straightforward and
intuitive workflows

Organization
Our goal is to deliver the benefits of automation and systemized solutions to the all sizes
of business enterprises. Our mission is to provide affordable software solution The focus
is in creating cutting edge solutions which address critical business issues and supports
resolutions through simple straightforward and intuitive workflows.

What do we do? At Nacre Systems, we develop robust solutions to address complex
problems. We build consistent and scalable custom software solutions.

Why do we do? We created Nacre Systems with an objective to deliver intelligent
solutions that would help the enterprise engage with their customers effectively

How does it impact your organization? We understand that we are in the business of
enabling businesses, so we develop solutions that align with your organizational process
and goals. We also provide custom solution development. We help you transform your
ideas to applications that enable the enterprise to achieve its objectives.

Why we are different? Our consultative approach helps us to understand the needs from
business angle and devise solutions that are easily adaptive and extremely reliable. At
Nacre systems, our first rule of solution designing is to keep the business insulated from
the disruptions caused by process migration. We recognize the criticality of easy user
adaption as the key component of greater ROI to our customer’s investment in
automation.
What do we offer?
 What are the Industry segments we will serve?

                      Pharmaceuticals
                      The Pharmaceutical industry will continue to
                      thrive regardless of recession, terrorism, war,
                      or other external forces. eBusiness is rapidly After Sales Management
                      becoming the defacto business model of many
                      firms



Manufacturing
After-Sales Service is rapidly taking the centre-
stage when it comes to enhancing customer                        Supply Chain Management
satisfaction & building customer loyalty. Thus,
service processes are becoming more
competitive and challenging day by day.




                                                                  Sales Force Automation

                                         Business                  Finance
  Web/IT Operations                  Units/Managers            Units/Managers




                                3600 visibility, monitor
                                and manage
Cost-Effective, On                                          Transparency and
                                performance, contact
demand, ease of use,                                        Visibility to sales
                                management, order
24/7 accessibility, Low                                     operations, Customized
                                management, planning
maintenance, flawless                                       reporting and data
                                and visibility in to last
migration support, cloud                                    mining, Low operational
                                mile, calendar
based, data security, low                                   and financial overhead,
                                synchronization,
dependency on internal                                      flexibility in cash-flow
                                visibility through
staff .                                                     management
                                centralized data storage
Sales Force Automation(SFA) solution

 •Easy-to-use solution focusing on   Contact Management System of the sales force

 •Track all the contacts made
                                                                      Doctor Management
 • Tracking System for   calls

 •The tour or visit planner system                                     Chemist/ Stockiest
                                                                         Management

 • Sample distribution tracking,                                         Samples and
                                                                          promotion
 •Tracking promotional material distribution,                            Management

                                                                          Field force
 •Order management                                                       Management

 •Detailing tracking.
 • Eliminates unnecessary form filling time of medical representatives
 •Helps build a collaborative execution between corporate headquarters, regional
 offices and the remote medical representative



Why SFA? Pharmaceutical growth has resulted in increasingly aggressive promotion to
physicians, reducing the average number of visits and duration of detailing, weakening
share of voice with the physician. Efficient management of Medical Representative’s time is
more important than ever. The increasing number of medical practitioners also demands
most efficient utilization of MR’s time to have a complete coverage of his territory. Greater
coordination by area managers and regional managers is essential to harness mindshare of
ever-busy physician. This would mean a need for a systematic alignment of planning of
visits and tours among various levels for sales hierarchy. There is a clear and visible need for
a system that would contribute enabling the field force to perform their functions efficiently
than a mere tracker system to monitor the MR activity. The system should also be
competent to gather sufficient information for analysis that would help developing future
strategies.

Why now? Pharma Sales force automation has never been so relevant than in today’s
scenario. Leveraging the advent of today’s web technologies and exploiting innovations,
+Plus Sales has broken the barriers of complexity of maintenance and large investment
requirements and has emerged as an easy, effective and efficient Pharma SFA

Why +PlusSales? PlusSales is easy-to-use Sales force automation for pharmaceutical
companies. The web-based CRM solution allows for access while on the move. PlusSales
integrates the complete sales work force and maintains a clear flow of information through
all levels of hierarchy from HO to the medical representative on the field
Sales Force Automation(SFA) solution




 Features



•Daily Call report management - Online submission of Daily Call Reports
•Comprehensive Database of Doctors for Contact and Relationship Management.
•Details of Channel Partners, like Stockists and Chemists,
•Doctors / Chemist / Hospitals/ stockists visited
•Mapping of MR to Geographical Units.
•Sampling management
•Unique Mapping of Doctors and Channel Partners to MRs.
•Issue of samples/gifts to MRs.
•Online expense entry and expense statement generation for approval
•Monthly Tour planner
•Online Submission and approval of Tour Programs.
•Standard Tour Plan management
•Leave details management
•Contacts management
•Extensive Product management
•News and Alerts management.
•User management
•Comprehensive reports
•Rights management
•Analyses of Doctor Calls and Product Promotion.
Sales Force Automation(SFA) solution

  Tour Plan Management

 •Tour patch creation to enable clubbing of areas
 •List of Doctors available in the patch area displayed
 •Doctors schedule of availability displayed to help better planning
 •Tour plan view available in calendar form for easy review
 •Approval view of tour plan available to all levels of hierarchy
 •Data capture to enable visit analysis
 •Parallel view for team tour plan and personal tour plan at manager level
 •Manager and Regional manager tour plans can be synchronized with field force


Standard tour plan
 Monthly tour plan
Area Business manager plan
Regional business manager plan
                                                   Monthly Tour Plan :
                                          Detailed date-wise plan for the representatives of the
                                          company for a month.
                                          The plan can be edited according to the contact
                                          address and time of meeting with the prospect
                                          The plan can be posted for approval from the senior
                                          management
                                          Click on dates gives the availability of prospects on a
                                          given day.



Standard Tour Program :
       The standard plan gives a calendar view of the things planned.
       The numbers of visits planned on each day are displayed.
       The plan is available to be browsed for previous as well as future months also.
       It helps a representative know his actual status of activities for a month.
Sales Force Automation(SFA) solution


   Contact Management
  Doctors: details on their addresses, availability details, specializations and many more
  Hospital: location details of the hospital, various departments in it and contact
  persons in each department,
  Chemist/stockiest:
  Samples/ gift quantity




    Doctors Record Management



      •Doctor’s complete address
      •Specialty information record to plan sample distribution
      •Multiple location and available timing record
      •Updateable in multiple sessions
      •On login alert on incomplete information
      •Doctor location linked to tour patch planning
      •Doctor information updatable by Field force and managers
Sales Force Automation(SFA) solution


Daily Call report
        To get a clear picture of various doctors, chemists, stockiest to be visited
        To fill in details of actual visits done on a daily basis
        To get a clear picture of samples/gifts given to various doctors, etc
        To know the collections received from stockiest, chemists, etc
        To know the requirements of the chemist, stockiest, doctors, hospitals on daily basis.
        To keep a record of expenses incurred by the representatives.




              Daily Call Management
        •List of Doctors preloaded as per tour plan
        •Provision to capture all below information :
                •Feedback
                •Commitment
                •Current RX/ Support
                •Sample medicine quantity
                •Gift Items quantity
        •Tour plan view available in calendar form for easy review
        •Approval view of tour plan available to all levels of hierarchy
        •Data capture to enable visit analysis
        •Parallel view for team tour plan and personal tour plan at manager level
        •Area Manager and Regional manager tour plans can be synchronized with field force
        •Provision to record Collection and order booking details during Chemist/ Stockiest visits.
Sales Force Automation(SFA) solution

 Leave Module:
  Assigning leaves to the employees of a company
  To apply for leave to senior management
  To approve leave applied by the employees
  To keep a clear picture of leaves allotted as well as availed by an employee to
  plan accordingly




 Administrative features
•Leave application
•Leave types and balance available displayed
•Leave approval process in place
•Tour plan creation and Leave status synchronized
•Leave reversal feature enabled
                                                                Application Management
                                                                       •New user creation
                                                          •New area , territory creation
                                                          •New user Hierarchy creation
                                                     •Leave and type of leave allocation
                                                                   •Territory allocation
                                             •Contact list transfer   to new field member
#6, International Business Center, Innovator Building, Whitefield Road, Bangalore -560 066
                                           India
                                     www.nacresys.com

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Plus sales product introduction v2

  • 1. Nacre Systems Sales Force Effectiveness Solution exclusively for Pharmaceuticals
  • 2. Nacre Systems Easy, Efficient, Effective solutions We create solutions that helps you serve your customers better Increasing technology influence is breaking the barrier of distance and time. Geographical boundaries, sunrise and sunset do not mean anything more to keep the wheels of business rolling. While innovation is the breath of technology, efficiency and effectiveness have become the axles of the wheel of business and economy. So availability of highly competent workforce coupled with optimum cost has lead to developing solutions which do not burden the enterprise Philosophy Our philosophy is that benefits of technology should reach the needy irrespective of the size of the organization. Perfection and ease of accomplishment is right of every organization, irrespective of their size. Mission Our goal is to deliver the benefits of automation and systemized solutions to the all sizes of business enterprises. The focus is in creating cutting edge solutions which addresses critical business issues and supports resolutions which are simple, straightforward and intuitive workflows Organization Our goal is to deliver the benefits of automation and systemized solutions to the all sizes of business enterprises. Our mission is to provide affordable software solution The focus is in creating cutting edge solutions which address critical business issues and supports resolutions through simple straightforward and intuitive workflows. What do we do? At Nacre Systems, we develop robust solutions to address complex problems. We build consistent and scalable custom software solutions. Why do we do? We created Nacre Systems with an objective to deliver intelligent solutions that would help the enterprise engage with their customers effectively How does it impact your organization? We understand that we are in the business of enabling businesses, so we develop solutions that align with your organizational process and goals. We also provide custom solution development. We help you transform your ideas to applications that enable the enterprise to achieve its objectives. Why we are different? Our consultative approach helps us to understand the needs from business angle and devise solutions that are easily adaptive and extremely reliable. At Nacre systems, our first rule of solution designing is to keep the business insulated from the disruptions caused by process migration. We recognize the criticality of easy user adaption as the key component of greater ROI to our customer’s investment in automation.
  • 3. What do we offer? What are the Industry segments we will serve? Pharmaceuticals The Pharmaceutical industry will continue to thrive regardless of recession, terrorism, war, or other external forces. eBusiness is rapidly After Sales Management becoming the defacto business model of many firms Manufacturing After-Sales Service is rapidly taking the centre- stage when it comes to enhancing customer Supply Chain Management satisfaction & building customer loyalty. Thus, service processes are becoming more competitive and challenging day by day. Sales Force Automation Business Finance Web/IT Operations Units/Managers Units/Managers 3600 visibility, monitor and manage Cost-Effective, On Transparency and performance, contact demand, ease of use, Visibility to sales management, order 24/7 accessibility, Low operations, Customized management, planning maintenance, flawless reporting and data and visibility in to last migration support, cloud mining, Low operational mile, calendar based, data security, low and financial overhead, synchronization, dependency on internal flexibility in cash-flow visibility through staff . management centralized data storage
  • 4. Sales Force Automation(SFA) solution •Easy-to-use solution focusing on Contact Management System of the sales force •Track all the contacts made Doctor Management • Tracking System for calls •The tour or visit planner system Chemist/ Stockiest Management • Sample distribution tracking, Samples and promotion •Tracking promotional material distribution, Management Field force •Order management Management •Detailing tracking. • Eliminates unnecessary form filling time of medical representatives •Helps build a collaborative execution between corporate headquarters, regional offices and the remote medical representative Why SFA? Pharmaceutical growth has resulted in increasingly aggressive promotion to physicians, reducing the average number of visits and duration of detailing, weakening share of voice with the physician. Efficient management of Medical Representative’s time is more important than ever. The increasing number of medical practitioners also demands most efficient utilization of MR’s time to have a complete coverage of his territory. Greater coordination by area managers and regional managers is essential to harness mindshare of ever-busy physician. This would mean a need for a systematic alignment of planning of visits and tours among various levels for sales hierarchy. There is a clear and visible need for a system that would contribute enabling the field force to perform their functions efficiently than a mere tracker system to monitor the MR activity. The system should also be competent to gather sufficient information for analysis that would help developing future strategies. Why now? Pharma Sales force automation has never been so relevant than in today’s scenario. Leveraging the advent of today’s web technologies and exploiting innovations, +Plus Sales has broken the barriers of complexity of maintenance and large investment requirements and has emerged as an easy, effective and efficient Pharma SFA Why +PlusSales? PlusSales is easy-to-use Sales force automation for pharmaceutical companies. The web-based CRM solution allows for access while on the move. PlusSales integrates the complete sales work force and maintains a clear flow of information through all levels of hierarchy from HO to the medical representative on the field
  • 5. Sales Force Automation(SFA) solution Features •Daily Call report management - Online submission of Daily Call Reports •Comprehensive Database of Doctors for Contact and Relationship Management. •Details of Channel Partners, like Stockists and Chemists, •Doctors / Chemist / Hospitals/ stockists visited •Mapping of MR to Geographical Units. •Sampling management •Unique Mapping of Doctors and Channel Partners to MRs. •Issue of samples/gifts to MRs. •Online expense entry and expense statement generation for approval •Monthly Tour planner •Online Submission and approval of Tour Programs. •Standard Tour Plan management •Leave details management •Contacts management •Extensive Product management •News and Alerts management. •User management •Comprehensive reports •Rights management •Analyses of Doctor Calls and Product Promotion.
  • 6. Sales Force Automation(SFA) solution Tour Plan Management •Tour patch creation to enable clubbing of areas •List of Doctors available in the patch area displayed •Doctors schedule of availability displayed to help better planning •Tour plan view available in calendar form for easy review •Approval view of tour plan available to all levels of hierarchy •Data capture to enable visit analysis •Parallel view for team tour plan and personal tour plan at manager level •Manager and Regional manager tour plans can be synchronized with field force Standard tour plan  Monthly tour plan Area Business manager plan Regional business manager plan Monthly Tour Plan : Detailed date-wise plan for the representatives of the company for a month. The plan can be edited according to the contact address and time of meeting with the prospect The plan can be posted for approval from the senior management Click on dates gives the availability of prospects on a given day. Standard Tour Program : The standard plan gives a calendar view of the things planned. The numbers of visits planned on each day are displayed. The plan is available to be browsed for previous as well as future months also. It helps a representative know his actual status of activities for a month.
  • 7. Sales Force Automation(SFA) solution Contact Management Doctors: details on their addresses, availability details, specializations and many more Hospital: location details of the hospital, various departments in it and contact persons in each department, Chemist/stockiest: Samples/ gift quantity Doctors Record Management •Doctor’s complete address •Specialty information record to plan sample distribution •Multiple location and available timing record •Updateable in multiple sessions •On login alert on incomplete information •Doctor location linked to tour patch planning •Doctor information updatable by Field force and managers
  • 8. Sales Force Automation(SFA) solution Daily Call report To get a clear picture of various doctors, chemists, stockiest to be visited To fill in details of actual visits done on a daily basis To get a clear picture of samples/gifts given to various doctors, etc To know the collections received from stockiest, chemists, etc To know the requirements of the chemist, stockiest, doctors, hospitals on daily basis. To keep a record of expenses incurred by the representatives. Daily Call Management •List of Doctors preloaded as per tour plan •Provision to capture all below information : •Feedback •Commitment •Current RX/ Support •Sample medicine quantity •Gift Items quantity •Tour plan view available in calendar form for easy review •Approval view of tour plan available to all levels of hierarchy •Data capture to enable visit analysis •Parallel view for team tour plan and personal tour plan at manager level •Area Manager and Regional manager tour plans can be synchronized with field force •Provision to record Collection and order booking details during Chemist/ Stockiest visits.
  • 9. Sales Force Automation(SFA) solution Leave Module: Assigning leaves to the employees of a company To apply for leave to senior management To approve leave applied by the employees To keep a clear picture of leaves allotted as well as availed by an employee to plan accordingly Administrative features •Leave application •Leave types and balance available displayed •Leave approval process in place •Tour plan creation and Leave status synchronized •Leave reversal feature enabled Application Management •New user creation •New area , territory creation •New user Hierarchy creation •Leave and type of leave allocation •Territory allocation •Contact list transfer to new field member
  • 10. #6, International Business Center, Innovator Building, Whitefield Road, Bangalore -560 066 India www.nacresys.com