This document discusses various aspects of planning and designing websites with the user in mind. It emphasizes identifying the target audience by considering demographics like age, gender, location, interests and history. A user-centered design approach focuses on understanding the audience's needs and how they will use the site rather than just the client's or technology's needs. Organization-centered and technology-centered designs are less effective as they don't prioritize the user experience. The document provides questions to help define the audience and examples of targeting sites to specific demographics.