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RUCHIKA MITTAL
15 Ester Dr, MILL PARK, VIC - 3082
E-MAIL- RUCHIKA.MITTAL01@GMAIL.COM
LinkedIn - au.linkedin.com/pub/ruchika-mittal/1b/2b6/4bb/
PH – 0407 661 017
PROFESSIONAL STATEMENT
I am a highly skilled Testing Professional having 10+ years experience with highly reputed Australian IT
companies in various industry domains, including e-Commerce, Telecommunication, Finance and
Telematics, across the full system development lifecycle.
SKILL SUMMARY
Technical Skills
Test Management/ALM Tools (Advance
knowledge)
• HP Quality Centre (ALM)
• MS Team Foundation Server
2010/Test Manager
• JIRA/Zephyr
• SpiraTest
• QTest
Automation Tools/ Frameworks (Basic
knowledge)
• Selenium Webdriver (Java, NUnit
and Python)
• HP QuickTest Pro (VB Script)
• Excel VBA Macros
• JMeter/ Blazemeter
• BrowserStack (Integration with
Selenium)
Web Service/Proxy
• SOAPUI
• Charles Proxy
Databases
• MS SQL Server 2008
• Oracle 9i
• OpenVMS
Others
• MS Project, Visio and SharePoint
• MS Office 2010
• MS Visual Studio 2010
Personal Attributes
• Excellent Written and Oral
Communication
• “Can do” Attitude
• Technical minded
• Passionate about quality
• Strongly self-motivated
• Proactive and solution driven
• Can work autonomously or within a
team
Page 1 of 5
WORK RIGHTS/ VISA
• Australian citizenship
EDUCATIONAL HISTORY
2010-2011 Diploma of Management
2000-2003 Advanced Degree in Computer Application.
1997-2000 Bachelor of Science in Electronics.
PROFESSIONAL CERTIFICATIONS
2013 ITIL V3 Foundation Certificate
2009 ISTQB Foundation Certificate.
2013 ISTQB Advanced Test Manager (CTAL-TM)
http://www.anztb.org/certifiedtesters.php
MEMBERSHIPS
• Software Test Professionals (www.softwaretestpro.com)
• Australia and New Zealand Testing Board (www.anztb.org)
EMPLOYMENT HISTORY
January 2015 – Current
Test Lead, Intelematics Pty Ltd. (Digital Hub of RACV) www.intelematics.com.au
Worked as Test Lead for cross-functional global Testing team with testers across Australia and US
Responsibilities:
• Managed all phases of Testing Lifecycle – System Testing, System Integration Testing and User
Acceptance Testing
• Performed Quality Risk Assessment on projects
• Documented Test Artifacts for Projects – Test Strategy, Test Cases and Test Summary Reports
• Define and Implemented Project Test Strategy based on Risk Assessment
• Managed Defect Tracking process for all test phases
• Reviewed and executed Test Scripts for Native Mobile apps (across Android and iOS Devices) as well
as Headunit apps (on Toyota and Lexus Head units) as required
• Team Management activities – Resource Planning, Hiring, Performance Management
Achievements:
• Defined UAT Framework and coordinated UAT activities with customers
• Introduced formal Risk-based Testing Processes within the organization to align with Agile
development processes
• Identified and implemented Tools and frameworks for Mobile and API Test Automation
• Managed Test phones – purchases, upgrades, performance
Page 2 of 5
August 2011 – December 2014
Test Lead, Nextgen Group Holdings Pty Ltd. www.nextgengroup.com.au
Worked as Test Lead for BSS and OSS teams in Nextgen Networks, on projects following Agile model.
Responsibilities:
• Applications tested include in-house developed .Net based and Python based web applications and
off the shelf applications, such as BMC Remedy, Salesforce, SharePoint and MS Dynamics AX.
• Managed all aspects of Testing Lifecycle – System Testing, System Integration Testing and User
Acceptance Testing
• Documented Test Artifacts at Project as well as Organization level - Testing Strategy, Test Plan,
Traceability Matrix and Test Summary Reports
• Managed Test Environment and Data for SIT and UAT
• Developed automation test suite using Selenium Web driver using Java and Python
• Performed Load Testing using open source tools like Jmeter and Blazemeter
• Performed Exploratory and Risk based testing
• Co-ordinated testing with internal development team and external vendors
• Helped business units in setting up UAT templates
Achievements:
• Co-ordinated development with offshore developers
• Subject Matter Expert for end to end functionality across key applications utilised by the business
• Performed coding in .Net framework in cases of resource unavailability to ensure business
continuity
• Developed excel macros using VBA programming to solve testing related problems and to help
analysis when required
Nov 2007 – Aug 2011
Senior System Integration Tester, Computershare Ltd. www.computershare.com.au
As a Senior System Integration Tester, I worked on all major multiple interface projects of Computershare
including web based systems interfacing with legacy mainframes backend. These projects varied in
lifecycles across Waterfall and Agile methodologies.
Responsibilities:
• Reviewed Requirement and Functional Specifications
• Documented and executed System Integration Test Cases in Quality Centre
• Performed System Integration Testing for complex projects involving more than 7 systems
integrating together
• Prepared Test Plans, Traceability Matrices and Test Summary Reports for projects
• Setup and Managed Test Environment and Data for SIT and UAT
• Set up Defect Management site on SharePoint intranet for SIT and UAT issues
• Performed administration for Quality Centre
• Performed Exploratory and Risk based testing
Achievements:
• Produced end-to-end architecture diagrams for complex projects during test planning based on
discussions with various development teams involved
• Mentored business and junior testers in testing processes
Page 3 of 5
• Setup and managed Test Knowledgebase SharePoint site
• Assisted in the development of Automation Framework for SIT tests
July 2004 – October 2007
Test Analyst, Infosys Australia www.infosys.com/australia
Telstra Online Remediation (a part of Transformation Release 1) – The project included the remediation
of various Telstra Online applications from Legacy Systems to New Systems like Seibel and TIBCO to handle
the Customer and Products related data.
Responsibilities:
• Review of Test Plans and Test Scripts for various types of Testing – System Integration Testing and
User Acceptance Testing
• Working with developers during analysis of defects to find the root cause
• Test data and environment coordination
• Attend test management meetings with test teams of various consulting companies
• Represent project in testing forums/meetings
• Administer Quality Centre for Online Remediation users
• Ensure project compliance with Quality Centre processes and practices (configuration, test
planning, execution, defect management)
Achievements:
• Managed the testing issues between various third party teams
• Appreciated by clients for timely delivery of testing artifact and addressing the testing issues in time
• Team and business satisfied with clear testing processes and transparent communications
• Provided training to business for testing tools (Quality Centre)
Tactical Merchandiser - Trading Post is a popular online shopping website of Australia. A new tool was
developed for this website so that the bulk sellers could get their ads publish in bulk mode (more than one
item could be published on the website in one go) and the sellers could manage their stock offline for
future ads.
Responsibilities:
• Review and analysis of Functional Specifications
• Preparation and review of test scripts based on the Functional Specification
• Executing test scripts and defects tracking
• Actively involved in meetings with different parties to ensure stability of product
• Establishing processes to be followed and suggesting solutions
• Ensuring the quality of deliverables from third party vendor
JOBS (Jobs Opportunity Broadcast System) – AT&T is an American multinational telecommunications
corporation. JOBS is a HR web portal used by AT&T to manage the job requirements as well as the
applicants, employees and their applications and transfer requests respectively.
Responsibilities:
• Review and analysis of Functional Specifications and High Level Design documents
• Preparation and peer review of Detailed Design, Unit Test Plans and Integration Test plans
• Perform Java, JSP and Oracle code changes using IBM WebSphere and Toad
• Execute Unit and Integration Tests
• Organized knowledge transfer meetings as an SME
Page 4 of 5
• Setting up knowledge base at technical and domain levels
Achievements:
• Appointed Release Manager to monitor the quality of dev documentation before sending them
across to clients
• Appreciated by client for providing bug free release for a complex project
Page 5 of 5
• Setting up knowledge base at technical and domain levels
Achievements:
• Appointed Release Manager to monitor the quality of dev documentation before sending them
across to clients
• Appreciated by client for providing bug free release for a complex project
Page 5 of 5

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Ruchika_Mittal_Resume

  • 1. RUCHIKA MITTAL 15 Ester Dr, MILL PARK, VIC - 3082 E-MAIL- RUCHIKA.MITTAL01@GMAIL.COM LinkedIn - au.linkedin.com/pub/ruchika-mittal/1b/2b6/4bb/ PH – 0407 661 017 PROFESSIONAL STATEMENT I am a highly skilled Testing Professional having 10+ years experience with highly reputed Australian IT companies in various industry domains, including e-Commerce, Telecommunication, Finance and Telematics, across the full system development lifecycle. SKILL SUMMARY Technical Skills Test Management/ALM Tools (Advance knowledge) • HP Quality Centre (ALM) • MS Team Foundation Server 2010/Test Manager • JIRA/Zephyr • SpiraTest • QTest Automation Tools/ Frameworks (Basic knowledge) • Selenium Webdriver (Java, NUnit and Python) • HP QuickTest Pro (VB Script) • Excel VBA Macros • JMeter/ Blazemeter • BrowserStack (Integration with Selenium) Web Service/Proxy • SOAPUI • Charles Proxy Databases • MS SQL Server 2008 • Oracle 9i • OpenVMS Others • MS Project, Visio and SharePoint • MS Office 2010 • MS Visual Studio 2010 Personal Attributes • Excellent Written and Oral Communication • “Can do” Attitude • Technical minded • Passionate about quality • Strongly self-motivated • Proactive and solution driven • Can work autonomously or within a team Page 1 of 5
  • 2. WORK RIGHTS/ VISA • Australian citizenship EDUCATIONAL HISTORY 2010-2011 Diploma of Management 2000-2003 Advanced Degree in Computer Application. 1997-2000 Bachelor of Science in Electronics. PROFESSIONAL CERTIFICATIONS 2013 ITIL V3 Foundation Certificate 2009 ISTQB Foundation Certificate. 2013 ISTQB Advanced Test Manager (CTAL-TM) http://www.anztb.org/certifiedtesters.php MEMBERSHIPS • Software Test Professionals (www.softwaretestpro.com) • Australia and New Zealand Testing Board (www.anztb.org) EMPLOYMENT HISTORY January 2015 – Current Test Lead, Intelematics Pty Ltd. (Digital Hub of RACV) www.intelematics.com.au Worked as Test Lead for cross-functional global Testing team with testers across Australia and US Responsibilities: • Managed all phases of Testing Lifecycle – System Testing, System Integration Testing and User Acceptance Testing • Performed Quality Risk Assessment on projects • Documented Test Artifacts for Projects – Test Strategy, Test Cases and Test Summary Reports • Define and Implemented Project Test Strategy based on Risk Assessment • Managed Defect Tracking process for all test phases • Reviewed and executed Test Scripts for Native Mobile apps (across Android and iOS Devices) as well as Headunit apps (on Toyota and Lexus Head units) as required • Team Management activities – Resource Planning, Hiring, Performance Management Achievements: • Defined UAT Framework and coordinated UAT activities with customers • Introduced formal Risk-based Testing Processes within the organization to align with Agile development processes • Identified and implemented Tools and frameworks for Mobile and API Test Automation • Managed Test phones – purchases, upgrades, performance Page 2 of 5
  • 3. August 2011 – December 2014 Test Lead, Nextgen Group Holdings Pty Ltd. www.nextgengroup.com.au Worked as Test Lead for BSS and OSS teams in Nextgen Networks, on projects following Agile model. Responsibilities: • Applications tested include in-house developed .Net based and Python based web applications and off the shelf applications, such as BMC Remedy, Salesforce, SharePoint and MS Dynamics AX. • Managed all aspects of Testing Lifecycle – System Testing, System Integration Testing and User Acceptance Testing • Documented Test Artifacts at Project as well as Organization level - Testing Strategy, Test Plan, Traceability Matrix and Test Summary Reports • Managed Test Environment and Data for SIT and UAT • Developed automation test suite using Selenium Web driver using Java and Python • Performed Load Testing using open source tools like Jmeter and Blazemeter • Performed Exploratory and Risk based testing • Co-ordinated testing with internal development team and external vendors • Helped business units in setting up UAT templates Achievements: • Co-ordinated development with offshore developers • Subject Matter Expert for end to end functionality across key applications utilised by the business • Performed coding in .Net framework in cases of resource unavailability to ensure business continuity • Developed excel macros using VBA programming to solve testing related problems and to help analysis when required Nov 2007 – Aug 2011 Senior System Integration Tester, Computershare Ltd. www.computershare.com.au As a Senior System Integration Tester, I worked on all major multiple interface projects of Computershare including web based systems interfacing with legacy mainframes backend. These projects varied in lifecycles across Waterfall and Agile methodologies. Responsibilities: • Reviewed Requirement and Functional Specifications • Documented and executed System Integration Test Cases in Quality Centre • Performed System Integration Testing for complex projects involving more than 7 systems integrating together • Prepared Test Plans, Traceability Matrices and Test Summary Reports for projects • Setup and Managed Test Environment and Data for SIT and UAT • Set up Defect Management site on SharePoint intranet for SIT and UAT issues • Performed administration for Quality Centre • Performed Exploratory and Risk based testing Achievements: • Produced end-to-end architecture diagrams for complex projects during test planning based on discussions with various development teams involved • Mentored business and junior testers in testing processes Page 3 of 5
  • 4. • Setup and managed Test Knowledgebase SharePoint site • Assisted in the development of Automation Framework for SIT tests July 2004 – October 2007 Test Analyst, Infosys Australia www.infosys.com/australia Telstra Online Remediation (a part of Transformation Release 1) – The project included the remediation of various Telstra Online applications from Legacy Systems to New Systems like Seibel and TIBCO to handle the Customer and Products related data. Responsibilities: • Review of Test Plans and Test Scripts for various types of Testing – System Integration Testing and User Acceptance Testing • Working with developers during analysis of defects to find the root cause • Test data and environment coordination • Attend test management meetings with test teams of various consulting companies • Represent project in testing forums/meetings • Administer Quality Centre for Online Remediation users • Ensure project compliance with Quality Centre processes and practices (configuration, test planning, execution, defect management) Achievements: • Managed the testing issues between various third party teams • Appreciated by clients for timely delivery of testing artifact and addressing the testing issues in time • Team and business satisfied with clear testing processes and transparent communications • Provided training to business for testing tools (Quality Centre) Tactical Merchandiser - Trading Post is a popular online shopping website of Australia. A new tool was developed for this website so that the bulk sellers could get their ads publish in bulk mode (more than one item could be published on the website in one go) and the sellers could manage their stock offline for future ads. Responsibilities: • Review and analysis of Functional Specifications • Preparation and review of test scripts based on the Functional Specification • Executing test scripts and defects tracking • Actively involved in meetings with different parties to ensure stability of product • Establishing processes to be followed and suggesting solutions • Ensuring the quality of deliverables from third party vendor JOBS (Jobs Opportunity Broadcast System) – AT&T is an American multinational telecommunications corporation. JOBS is a HR web portal used by AT&T to manage the job requirements as well as the applicants, employees and their applications and transfer requests respectively. Responsibilities: • Review and analysis of Functional Specifications and High Level Design documents • Preparation and peer review of Detailed Design, Unit Test Plans and Integration Test plans • Perform Java, JSP and Oracle code changes using IBM WebSphere and Toad • Execute Unit and Integration Tests • Organized knowledge transfer meetings as an SME Page 4 of 5
  • 5. • Setting up knowledge base at technical and domain levels Achievements: • Appointed Release Manager to monitor the quality of dev documentation before sending them across to clients • Appreciated by client for providing bug free release for a complex project Page 5 of 5
  • 6. • Setting up knowledge base at technical and domain levels Achievements: • Appointed Release Manager to monitor the quality of dev documentation before sending them across to clients • Appreciated by client for providing bug free release for a complex project Page 5 of 5