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The Fashion
 Company
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Per approfondimenti http://www.gasparotto.biz/2011/03/ansia-da-performance/ e http://www.gasparotto.biz/2011/04/cloud-computing/
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Operatore logistico
Ampio raggio    Ultimo miglio




   C
                    A
                                In-sourcing
                                               Business model




                    B


   D
                                Out-sourcing




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Per approfondimenti http://www.gasparotto.biz/2011/02/a-b-multivariate/
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CEO


    Sales   eCommerce         MKTG   IT




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eCommerce


      Trading      MKTG             Opereation         Tech

    Catalogue    Design             Invoicing       Platform
    Commercial   Communication      Customer care   Project management
                 Direct Marketing   Logistic


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2              1
Prezzo




         4              3


             Servizio
2                1           ►
                    Web-price + S&R   ►
                                      ►
                                      ►
Prezzo




         4                3


             Servizio
Sono I clienti con più sensibili al
                                      prezzo e tipicamente che
             2                    1   consultano i siti di
         Price focus                  comparazione prezzi: le
                                      asepttative sono definite
                                      dalle politiche dei siti più
Prezzo




                                      aggressivi.

                                      La sessione viene
             4                    3   personalizzata in modo da
                                      essere competitiva anche per i
                                      più esigenti preservando la
                                      politica di prezzi globale.
                       Servizio
2                     1
                                            ►

                                            ►
Prezzo




                                            ►


         4                     3
                        Service / quality



             Servizio
Costi vs Conversion rate
  Brand Engagement




                                       Awareness

                                            Information
                     Direct Response




                                         Acquisition




                                        Purchase
Per approfondimenti http://www.gasparotto.biz/2011/05/nel-digital-il-modo-di-acquistare-media-cpc-cpm-cpa-cpl-trasforma-il-media-stesso/
Sales
                                               Affiliate network
                        Price Comparison       CPA

                                   KWA
                                   product       SEO       Behavioural
                                                 product   retargeting
               Affiliate network                           (Criteo)
               CPL
                                Co-Marketing activities
                      Viral mktg




                                                                     Customer
                                         Rating & Review
Prospect




                                         UGC            Member Get
                                 Engagement             Member
                         Content sharing
                  KWA on social
                  generic      SEO     DEM
                               corporate              Customer
                                       profiled       newsletter
           Unsold Inventory
           Programs           DEM      Product sharing
                                       on social
                                                      SEO
                   Display                            UGC
                   Advertising                                                  Acquisition

                                                                                Visibility
            Rich Media Advertising
                                                                                Branding
                                     Traffic
Single
                                                                                Affiliate                                   Affiliation
  EMM         Natural             Google                  Kelkoo                                          Affiliate
                                                                               redir page                                  product DB
Platform                                                                                                    site


             Affiliation Tracker                                                                         Affiliation Tracker
 Libero,
 Gmail,                                      Dedup redirection page
               iSales                                                                                                          Dart
Hotmail,                                                                                                  Dart Tracker
   ….

                                                           Company                                                 Deduplication Tracke

  EMM          Home                  Product                    All                 Shopping                 Thank
redir page     Page                   level                    pages                  cart                  You Page

                                                                       Analytics Tracker

   EMM                                                                                                                     Analytics
                 Per approfondimenti http://www.gasparotto.biz/2011/06/la-strategia-di-un-ecommerce-di-successo/
Grazie.
      Federico Gasparotto
       +39-331-7550490
Federico.gasparotto@gmail.com

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Fashion Company eCommerce Strategy

  • 4.
  • 6.
  • 7. ► ► ► ► Per approfondimenti http://www.gasparotto.biz/2011/03/ansia-da-performance/ e http://www.gasparotto.biz/2011/04/cloud-computing/
  • 8. ► ► ► ► ►
  • 9.
  • 10. Operatore logistico Ampio raggio Ultimo miglio C A In-sourcing Business model B D Out-sourcing ► ►
  • 12.
  • 17.
  • 18. CEO Sales eCommerce MKTG IT ► ► ►
  • 19.
  • 20. eCommerce Trading MKTG Opereation Tech Catalogue Design Invoicing Platform Commercial Communication Customer care Project management Direct Marketing Logistic ► ► ►
  • 22.
  • 25.
  • 26. 2 1 Prezzo 4 3 Servizio
  • 27. 2 1 ► Web-price + S&R ► ► ► Prezzo 4 3 Servizio
  • 28. Sono I clienti con più sensibili al prezzo e tipicamente che 2 1 consultano i siti di Price focus comparazione prezzi: le asepttative sono definite dalle politiche dei siti più Prezzo aggressivi. La sessione viene 4 3 personalizzata in modo da essere competitiva anche per i più esigenti preservando la politica di prezzi globale. Servizio
  • 29. 2 1 ► ► Prezzo ► 4 3 Service / quality Servizio
  • 30.
  • 31. Costi vs Conversion rate Brand Engagement Awareness Information Direct Response Acquisition Purchase Per approfondimenti http://www.gasparotto.biz/2011/05/nel-digital-il-modo-di-acquistare-media-cpc-cpm-cpa-cpl-trasforma-il-media-stesso/
  • 32. Sales Affiliate network Price Comparison CPA KWA product SEO Behavioural product retargeting Affiliate network (Criteo) CPL Co-Marketing activities Viral mktg Customer Rating & Review Prospect UGC Member Get Engagement Member Content sharing KWA on social generic SEO DEM corporate Customer profiled newsletter Unsold Inventory Programs DEM Product sharing on social SEO Display UGC Advertising Acquisition Visibility Rich Media Advertising Branding Traffic
  • 33.
  • 34. Single Affiliate Affiliation EMM Natural Google Kelkoo Affiliate redir page product DB Platform site Affiliation Tracker Affiliation Tracker Libero, Gmail, Dedup redirection page iSales Dart Hotmail, Dart Tracker …. Company Deduplication Tracke EMM Home Product All Shopping Thank redir page Page level pages cart You Page Analytics Tracker EMM Analytics Per approfondimenti http://www.gasparotto.biz/2011/06/la-strategia-di-un-ecommerce-di-successo/
  • 35. Grazie. Federico Gasparotto +39-331-7550490 Federico.gasparotto@gmail.com