SlideShare a Scribd company logo
Current State of 
Paid Search Marketing 
! 
! 
! 
! 
! 
! 
Presented by: 
Dale Cooke 
PhillyCooke Consulting 
12 September 2014
! 
Disclosure: PhillyCooke Consulting is not a law 
firm, and nothing provided in this presentation 
should be construed as offering legal advice. 
Specific details of each company’s promotional 
efforts might require adjustments of the 
information provided in this presentation.
Topics 
1.Anatomy of a Paid Search Campaign 
2.2009 Enforcement 
3.New Ad Formats 
4.FDA Guidance 
5.Compliant Ad Formats 
3
Anatomy of a Paid 
Search Campaign
Home of the Internet 
5
Home of the Internet 
6 
Paid Search Highlighted in Red Boxes; 
Organic Results in Blue Box
Elements of a Text Ad 
7 
Sitelink & 
Description 
Display URL 
Headline 
Description 
Destination URL: 
http://www.lantus.com/starting/getting-on-track/lantus? 
WT.mc_id=LNWB4274&WT.srch=1&iq_id=58226460- 
VQ6-33575107656-VQ15-1t1-VQ16-c
Character-Count Limitations 
Headline: 25 characters (18 on mobile)* 
Display URL: 35 characters (20 on mobile)* 
Description: 70 characters (18 on mobile)* 
Sitelinks: 25 characters each 
‣ Maximum of 10 links per campaign 
‣ 2-6 will display with each ad 
Sitelink Descriptions: 70 characters (0 on mobile)* 
Destination URL: 2,048 characters 
! 
* Character counts include spaces 
8
Mobile Has Less Real Estate 
9
2009 Enforcement Action
The 14 Letters 
11
Sample Violative Material 
12
Three Acceptable Formats 
1. Disease Awareness Ads 
2. Reminder Ads 
3. Redirecting Ads 
13
Disease Awareness Ads 
‣ Link to disease awareness campaigns 
‣ Cannot mention products 
‣ Cannot imply a specific product 
‣ Cannot be combined with product reminder 
ads to form a single message 
When done correctly, FDA has no authority 
over these 
14
Reminder Advertising 
21 CFR 202.1(e)(2)(i), 201.100, 200.200 
“Reminder advertisements are those which call 
attention to the name of the drug product but do not 
include indications or dosage recommendations for 
the use of the drug product.” 
! 
No compliant reminder ad was cited in the 14 letters 
15
Reminder Ads 
1. Brand name (if applicable)* 
2. Generic name* 
3. Quantitative ingredient statements (e.g., 20 mg) 
4. Dosage form (e.g., tablets, capsules) 
5. Package contents (e.g., 30 tablets) 
6. Price 
7. Other information so long as it makes “no 
representation or suggestion” about the product use 
A. “FDA-approved” 
B. Call to action devoid of product description 
C. Universal features (e.g., PI, “Dosage”) 
! 
* Required 16
Redirecting Ads 
17
Redirecting Ads 
‣ Link to product sites 
‣ Cannot mention products 
‣ Cannot imply a specific product 
‣ Cannot be combined with product reminder 
ads to form a single message 
When done correctly, FDA has no authority 
over these 
18
New Ad Formats
Black Box Drugs 
‣ 14 of the 48 drugs cited had a black box 
‣ Reminder ads are not permitted for black 
box drugs 
‣ None of the cited drugs was using an 
otherwise compliant reminder ad format 
Bayer’s Yaz 
‣ Had a black box warning in 2009 
‣ Cited as part of the 2009 letters 
‣ Separately agreed to submit all materials 
prior to use 
20
Google’s Black Box Format 
21 
From 2009 
FDA Hearings
A Few Weeks Later 
22
Sitelinks 
“[S]itelinks … [are] links to specific pages on 
your website beneath the text of your ads (and 
in addition to the main landing page), helping 
customers get to what they're looking for on 
your site with just one click.” 
—From Google Sitelink Description 
https://support.google.com/adwords/answer/2375416?hl=en 
23
Sitelink Limitations 
‣ Sitelinks won’t always appear 
‣ Sitelink descriptions will not appear on 
mobile 
‣ Exact order of sitelinks might vary 
24
Mobile Ads 
25 
Unique Constraints 
Headline: 18 characters 
Display URL: 20 characters 
Description: 18 characters 
Sitelinks: 25 characters 
Sitelink 
Descriptions: Will NOT appear
2014 FDA Guidance
27
FDA Recommendations 
May provide benefit & risk in space-limited contexts so long as 
message includes 
1. Brand name 
2. Generic name 
3. Non-misleading indication statement 
4. Abbreviated risk info (with ALL life-threatening risks) 
5. Link to 
a. Full risk information 
b. Dosage form 
c. Quantitative ingredient information 
d. Full label 
To save space, sponsors may 
1. Use scientific abbreviation 
2. Use linguistic symbols (e.g., & instead of “and”) 
3. Use punctuation instead of words (e.g., — to separate 
ideas) 28
Sample Message* 
NoFocus (rememberine HCl) 
(Brand & Generic Name—25 characters) 
for mild to moderate memory loss 
(Indication—34 characters) 
May cause seizures in patients with a seizure disorder 
(Risk Statement—54 characters) 
www.nofocus.com/risk 
(Display URL—20 characters) 
! 
* This is a modified version of the Tweet example from the FDA 
guidance. This message is too long for an SEM ad. 
29
FDA on Sitelinks 
FDA suggests the following SEM ad: 
30 
“FDA would not intend to object to this 
sponsored link format for Headhurtz” 
—page 15 
Guidance for Industry: Internet/Social Media Platforms with Character Space Limitations— 
Presenting Risk and Benefit Information for Prescription Drugs and Medical Devices 
!
Brand & Generic Name 
Non-misleading Indication Statement 
Balancing Risk Information Dedicated Link to Risk Information
What Users Would See 
! 
! 
! 
This SEM ad does not meet 
fair balance requirement 
It is violative! 
32
! 
Don’t Follow 
FDA Guidance on 
Use of Sitelinks
Compliant Ad Formats
Compliant Ad Formats 
Reminder Ads include brand and generic 
names with no representation of usage. 
Redirecting Ads include no mention or 
implication of a specific product, but redirect to 
a product website. 
Black Box Ads use Google’s dedicated line of 
copy indicating severe warnings apply. 
Disease Awareness Ads neither mention nor 
imply any specific product and take users to a 
disease awareness website. These are not 
subject to FDA regulation when properly 
35
If using sitelinks 
1. Do NOT include required information in the 
sitelinks (e.g., generic name or balancing 
risk information) 
2. Make sure sitelinks are compatible with 
overall ad format 
a. If the main ad is a reminder ad, then the sitelink cannot 
imply the product usage. 
b. If the main ad is a redirecting ad that omits the product 
name, then the sitelink cannot imply or name a specific 
product. 
36
! 
! 
Questions? 
Dale Cooke 
PhillyCooke Consulting 
! 
! 
! 
PhillyCooke@Gmail.com 
@PhillyCooke on Twitter 
PhillyCooke.com 
www.Scribd.com/Dale_Cooke 
www.slideshare.net/PhillyCooke 
37
Speaker Bio: Dale Cooke 
! 
Dale Cooke is the owner of PhillyCooke Consulting, which provides advice and training to 
companies about developing compliant promotional materials for FDA-regulated products. 
Dale has worked with more than 30 pharmaceutical and medical device clients around the 
world. His insights have been featured in the Wall Street Journal’s Health blog, The Pink 
Sheet, MedAdNews, PharmExec, and others. Dale is an active member of the Regulatory 
Affairs Professionals Society (RAPS), Drug Information Association (DIA), Food and Drug Law 
Institute (FDLI), and the Alliance for a Stronger FDA. He also serves on the faculty of the 
University of California San Francisco’s American Course in Drug Development and 
Regulatory Sciences program. 
! 
Dale is the author of Effective Review and Approval of Digital Promotional Tactics, which is 
part of FDLI’s primer series. He is regularly invited to speak at industry conferences on topics 
including FDA enforcement trends, best practices for review processes, global review 
practices, and life sciences use of social media. Previously, Dale served as the head of 
Regulatory for Digitas Health LifeBrands, which is part of the Publicis Healthcare 
Communications Group. 
! 
Dale earned his B.A. in Philosophy from Southern Methodist University, an M.A. in Analytical 
Philosophy from the University of Arizona, and studied Epidemiology and Biostatistics at 
Drexel University’s School of Public Health and Healthcare Compliance at Seton Hall 
University’s School of Law. 38
Current State of Paid Search Marketing

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Current State of Paid Search Marketing

  • 1. Current State of Paid Search Marketing ! ! ! ! ! ! Presented by: Dale Cooke PhillyCooke Consulting 12 September 2014
  • 2. ! Disclosure: PhillyCooke Consulting is not a law firm, and nothing provided in this presentation should be construed as offering legal advice. Specific details of each company’s promotional efforts might require adjustments of the information provided in this presentation.
  • 3. Topics 1.Anatomy of a Paid Search Campaign 2.2009 Enforcement 3.New Ad Formats 4.FDA Guidance 5.Compliant Ad Formats 3
  • 4. Anatomy of a Paid Search Campaign
  • 5. Home of the Internet 5
  • 6. Home of the Internet 6 Paid Search Highlighted in Red Boxes; Organic Results in Blue Box
  • 7. Elements of a Text Ad 7 Sitelink & Description Display URL Headline Description Destination URL: http://www.lantus.com/starting/getting-on-track/lantus? WT.mc_id=LNWB4274&WT.srch=1&iq_id=58226460- VQ6-33575107656-VQ15-1t1-VQ16-c
  • 8. Character-Count Limitations Headline: 25 characters (18 on mobile)* Display URL: 35 characters (20 on mobile)* Description: 70 characters (18 on mobile)* Sitelinks: 25 characters each ‣ Maximum of 10 links per campaign ‣ 2-6 will display with each ad Sitelink Descriptions: 70 characters (0 on mobile)* Destination URL: 2,048 characters ! * Character counts include spaces 8
  • 9. Mobile Has Less Real Estate 9
  • 13. Three Acceptable Formats 1. Disease Awareness Ads 2. Reminder Ads 3. Redirecting Ads 13
  • 14. Disease Awareness Ads ‣ Link to disease awareness campaigns ‣ Cannot mention products ‣ Cannot imply a specific product ‣ Cannot be combined with product reminder ads to form a single message When done correctly, FDA has no authority over these 14
  • 15. Reminder Advertising 21 CFR 202.1(e)(2)(i), 201.100, 200.200 “Reminder advertisements are those which call attention to the name of the drug product but do not include indications or dosage recommendations for the use of the drug product.” ! No compliant reminder ad was cited in the 14 letters 15
  • 16. Reminder Ads 1. Brand name (if applicable)* 2. Generic name* 3. Quantitative ingredient statements (e.g., 20 mg) 4. Dosage form (e.g., tablets, capsules) 5. Package contents (e.g., 30 tablets) 6. Price 7. Other information so long as it makes “no representation or suggestion” about the product use A. “FDA-approved” B. Call to action devoid of product description C. Universal features (e.g., PI, “Dosage”) ! * Required 16
  • 18. Redirecting Ads ‣ Link to product sites ‣ Cannot mention products ‣ Cannot imply a specific product ‣ Cannot be combined with product reminder ads to form a single message When done correctly, FDA has no authority over these 18
  • 20. Black Box Drugs ‣ 14 of the 48 drugs cited had a black box ‣ Reminder ads are not permitted for black box drugs ‣ None of the cited drugs was using an otherwise compliant reminder ad format Bayer’s Yaz ‣ Had a black box warning in 2009 ‣ Cited as part of the 2009 letters ‣ Separately agreed to submit all materials prior to use 20
  • 21. Google’s Black Box Format 21 From 2009 FDA Hearings
  • 22. A Few Weeks Later 22
  • 23. Sitelinks “[S]itelinks … [are] links to specific pages on your website beneath the text of your ads (and in addition to the main landing page), helping customers get to what they're looking for on your site with just one click.” —From Google Sitelink Description https://support.google.com/adwords/answer/2375416?hl=en 23
  • 24. Sitelink Limitations ‣ Sitelinks won’t always appear ‣ Sitelink descriptions will not appear on mobile ‣ Exact order of sitelinks might vary 24
  • 25. Mobile Ads 25 Unique Constraints Headline: 18 characters Display URL: 20 characters Description: 18 characters Sitelinks: 25 characters Sitelink Descriptions: Will NOT appear
  • 27. 27
  • 28. FDA Recommendations May provide benefit & risk in space-limited contexts so long as message includes 1. Brand name 2. Generic name 3. Non-misleading indication statement 4. Abbreviated risk info (with ALL life-threatening risks) 5. Link to a. Full risk information b. Dosage form c. Quantitative ingredient information d. Full label To save space, sponsors may 1. Use scientific abbreviation 2. Use linguistic symbols (e.g., & instead of “and”) 3. Use punctuation instead of words (e.g., — to separate ideas) 28
  • 29. Sample Message* NoFocus (rememberine HCl) (Brand & Generic Name—25 characters) for mild to moderate memory loss (Indication—34 characters) May cause seizures in patients with a seizure disorder (Risk Statement—54 characters) www.nofocus.com/risk (Display URL—20 characters) ! * This is a modified version of the Tweet example from the FDA guidance. This message is too long for an SEM ad. 29
  • 30. FDA on Sitelinks FDA suggests the following SEM ad: 30 “FDA would not intend to object to this sponsored link format for Headhurtz” —page 15 Guidance for Industry: Internet/Social Media Platforms with Character Space Limitations— Presenting Risk and Benefit Information for Prescription Drugs and Medical Devices !
  • 31. Brand & Generic Name Non-misleading Indication Statement Balancing Risk Information Dedicated Link to Risk Information
  • 32. What Users Would See ! ! ! This SEM ad does not meet fair balance requirement It is violative! 32
  • 33. ! Don’t Follow FDA Guidance on Use of Sitelinks
  • 35. Compliant Ad Formats Reminder Ads include brand and generic names with no representation of usage. Redirecting Ads include no mention or implication of a specific product, but redirect to a product website. Black Box Ads use Google’s dedicated line of copy indicating severe warnings apply. Disease Awareness Ads neither mention nor imply any specific product and take users to a disease awareness website. These are not subject to FDA regulation when properly 35
  • 36. If using sitelinks 1. Do NOT include required information in the sitelinks (e.g., generic name or balancing risk information) 2. Make sure sitelinks are compatible with overall ad format a. If the main ad is a reminder ad, then the sitelink cannot imply the product usage. b. If the main ad is a redirecting ad that omits the product name, then the sitelink cannot imply or name a specific product. 36
  • 37. ! ! Questions? Dale Cooke PhillyCooke Consulting ! ! ! PhillyCooke@Gmail.com @PhillyCooke on Twitter PhillyCooke.com www.Scribd.com/Dale_Cooke www.slideshare.net/PhillyCooke 37
  • 38. Speaker Bio: Dale Cooke ! Dale Cooke is the owner of PhillyCooke Consulting, which provides advice and training to companies about developing compliant promotional materials for FDA-regulated products. Dale has worked with more than 30 pharmaceutical and medical device clients around the world. His insights have been featured in the Wall Street Journal’s Health blog, The Pink Sheet, MedAdNews, PharmExec, and others. Dale is an active member of the Regulatory Affairs Professionals Society (RAPS), Drug Information Association (DIA), Food and Drug Law Institute (FDLI), and the Alliance for a Stronger FDA. He also serves on the faculty of the University of California San Francisco’s American Course in Drug Development and Regulatory Sciences program. ! Dale is the author of Effective Review and Approval of Digital Promotional Tactics, which is part of FDLI’s primer series. He is regularly invited to speak at industry conferences on topics including FDA enforcement trends, best practices for review processes, global review practices, and life sciences use of social media. Previously, Dale served as the head of Regulatory for Digitas Health LifeBrands, which is part of the Publicis Healthcare Communications Group. ! Dale earned his B.A. in Philosophy from Southern Methodist University, an M.A. in Analytical Philosophy from the University of Arizona, and studied Epidemiology and Biostatistics at Drexel University’s School of Public Health and Healthcare Compliance at Seton Hall University’s School of Law. 38