Since 2010, iFactor has worked with Pepco Holdings, Inc. (PHI) and its operating companies Pepco, Delmarva Power, and Atlantic City Electric to develop and enhance self-service mobile apps for PHI customers. This slideshow shows the evolution of the apps’ design and features from the initial release in 2010 through the most recent updates in October 2014. As part of the Utility’s continuing efforts to meet customer expectations, PHI provides customers with some of the most comprehensive mobile apps in the utility industry.
Qualify for EV Charging Grants and Incentives with NO FEES!Proterra Inc
Most EV Charging Equipment Incentives require reporting. This unusually means they have sign contracts, pay monthly service fees with an expensive EV Charging network! Not anymore! Telefonix and eGauge has a solution. Also they seem to push dual charger installation. This is not necessarily good for all applciations.
Workplace charging works! So lets make it simple!Proterra Inc
Recently the Department of Energy's "Workplace Charging Challenge" survey of employers that offer workplace charging, revealed that employees that are offered charging at work are 20 times more likely to drive a Plugin Electric Vehicle. The survey also showed that 80% of these employees offered this as a benefit to retain and attacked talented modern workforce. Since 78% of commuters drive 20 miles or less to work, replenishing this amount of electricity is consistent and equals the cost of a cup of coffee in the break-room. This means that companies don't need to install $5000, high powered, fast, communicating, chargers. Many willing companies are getting discouraged by these industry practices. Simple level 1 charger or the lower powered Level 2, like the Telefonix PowerPostEVSE product line, is a simple, safe and practical solution.
Qualify for EV Charging Grants and Incentives with NO FEES!Proterra Inc
Most EV Charging Equipment Incentives require reporting. This unusually means they have sign contracts, pay monthly service fees with an expensive EV Charging network! Not anymore! Telefonix and eGauge has a solution. Also they seem to push dual charger installation. This is not necessarily good for all applciations.
Workplace charging works! So lets make it simple!Proterra Inc
Recently the Department of Energy's "Workplace Charging Challenge" survey of employers that offer workplace charging, revealed that employees that are offered charging at work are 20 times more likely to drive a Plugin Electric Vehicle. The survey also showed that 80% of these employees offered this as a benefit to retain and attacked talented modern workforce. Since 78% of commuters drive 20 miles or less to work, replenishing this amount of electricity is consistent and equals the cost of a cup of coffee in the break-room. This means that companies don't need to install $5000, high powered, fast, communicating, chargers. Many willing companies are getting discouraged by these industry practices. Simple level 1 charger or the lower powered Level 2, like the Telefonix PowerPostEVSE product line, is a simple, safe and practical solution.
Do you want to explore everything about on-demand app development services? Read our insightful blog today. In this blog, we have discussed about what is on-demand app development and the types of on-demand apps.
Furthermore, we have discussed about how to build on-demand applications and why these apps are popular and high in-demand. Read our blog for more details on this or schedule a call with our tech expert today!
Intuitive Responsive Web App for World’s Leading Device InsurerRelevantz
A top provider of smartphone device protection saw that customers were frustrated with their web claims processing app, so they called on OFS to make it configurable, responsive and user-friendly.
White paper: Closing the mobile data revenue gap (2010)Corine Suscens
The demand for mobile data is exploding, presenting operators with a unique opportunity to generate new revenue streams and grow their business. However revenue is not growing fast enough to ensure profitability. Not only is the mobile data traffic growing much faster than revenues, but the revenue growth rate also tends to decline over the years.
Download this whitepaper to find out ways to address this challenge and better capitalize on the mobile data opportunity.
The whitepaper analyses business models and capabilities that will help an operator to optimize its subscriber potential, differentiate itself from the competition, and achieve its mobile data revenue maximization goals.
The rise in mobile device use by constituents is forcing government agencies to rethink how they deliver core government services. Additionally, new and existing programs require government employees to have the ability to perform work in the field, sometimes in remote locations with limited connectivity.
Learn how Appian provide a simple solution to mobile-enabling
the mission critical applications that government relies on: http://ap.pn/2hV2o85
In the successful partnership between Idea Cellular and iProgrammer, mobile application development services took center stage. iProgrammer's strategic focus on crafting a native mobile app for Idea Cellular reshaped the telecom landscape, optimizing user engagement and customer service efficiency. Overcoming challenges like call volume spikes and store scalability limitations, the app provided seamless access to services, driving revenue growth and user satisfaction. With advanced technologies and robust backend systems, iProgrammer ensured uninterrupted functionality, boasting an impressive 99.6% uptime and attracting millions of daily active users.
For more information, Visit - https://www.iprogrammer.com/mobile-app-development-service/
See the trends creating the Networked Society
The Ericsson Mobility Report is one of the leading analyses of mobile network data traffic. It provides in-depth measurements from the world's largest selection of live networks spread all around the globe, with analysis based on these measurements, internal forecasts and other relevant studies. The report provides insights into the current mobile network data traffic and market trends, applicable to both consumers and enterprises.
Five Steps To Building Push-enabled Mobile AppsMark D'Cunha
Five Steps to Building Highly Engaging Apps.
Push notifications are becoming an effective way to provide ongoing interaction and engagement with users. Learn how to design your App to use them.
How to Develop an Electric Vehicle Charging Station Locator App.pdfXLEVCharge
According to Fortune Business Insights, “EV market is estimated to expand from $16.43 billion in 2023 to $141.08 billion by 2030, demonstrating a compound annual growth of 36.0% throughout the forecast period”. If you are also planning to launch your EV charging station locator app you must explore this post, which is very helpful to clear your vision.
Do you want to explore everything about on-demand app development services? Read our insightful blog today. In this blog, we have discussed about what is on-demand app development and the types of on-demand apps.
Furthermore, we have discussed about how to build on-demand applications and why these apps are popular and high in-demand. Read our blog for more details on this or schedule a call with our tech expert today!
Intuitive Responsive Web App for World’s Leading Device InsurerRelevantz
A top provider of smartphone device protection saw that customers were frustrated with their web claims processing app, so they called on OFS to make it configurable, responsive and user-friendly.
White paper: Closing the mobile data revenue gap (2010)Corine Suscens
The demand for mobile data is exploding, presenting operators with a unique opportunity to generate new revenue streams and grow their business. However revenue is not growing fast enough to ensure profitability. Not only is the mobile data traffic growing much faster than revenues, but the revenue growth rate also tends to decline over the years.
Download this whitepaper to find out ways to address this challenge and better capitalize on the mobile data opportunity.
The whitepaper analyses business models and capabilities that will help an operator to optimize its subscriber potential, differentiate itself from the competition, and achieve its mobile data revenue maximization goals.
The rise in mobile device use by constituents is forcing government agencies to rethink how they deliver core government services. Additionally, new and existing programs require government employees to have the ability to perform work in the field, sometimes in remote locations with limited connectivity.
Learn how Appian provide a simple solution to mobile-enabling
the mission critical applications that government relies on: http://ap.pn/2hV2o85
In the successful partnership between Idea Cellular and iProgrammer, mobile application development services took center stage. iProgrammer's strategic focus on crafting a native mobile app for Idea Cellular reshaped the telecom landscape, optimizing user engagement and customer service efficiency. Overcoming challenges like call volume spikes and store scalability limitations, the app provided seamless access to services, driving revenue growth and user satisfaction. With advanced technologies and robust backend systems, iProgrammer ensured uninterrupted functionality, boasting an impressive 99.6% uptime and attracting millions of daily active users.
For more information, Visit - https://www.iprogrammer.com/mobile-app-development-service/
See the trends creating the Networked Society
The Ericsson Mobility Report is one of the leading analyses of mobile network data traffic. It provides in-depth measurements from the world's largest selection of live networks spread all around the globe, with analysis based on these measurements, internal forecasts and other relevant studies. The report provides insights into the current mobile network data traffic and market trends, applicable to both consumers and enterprises.
Five Steps To Building Push-enabled Mobile AppsMark D'Cunha
Five Steps to Building Highly Engaging Apps.
Push notifications are becoming an effective way to provide ongoing interaction and engagement with users. Learn how to design your App to use them.
How to Develop an Electric Vehicle Charging Station Locator App.pdfXLEVCharge
According to Fortune Business Insights, “EV market is estimated to expand from $16.43 billion in 2023 to $141.08 billion by 2030, demonstrating a compound annual growth of 36.0% throughout the forecast period”. If you are also planning to launch your EV charging station locator app you must explore this post, which is very helpful to clear your vision.
2. Proprietary and Confidential 2
Introduction
• The idea for Pepco Holdings, Inc.’s (PHI’s) self-service mobile applications
was conceived during the aftermath of a series of devastating storms in
2010, when PHI’s Customer Care team noticed that an increasing number
of customers were trying to access outage information through their mobile
devices.
• The first version of PHI’s apps launched in November 2010 for operating
companies Pepco, Delmarva Power, and Atlantic City Electric. Since that
time, PHI has worked to enhance the features and usability of the apps
through regular releases and updates. The following is a timeline of the
releases with information about the feature(s) added with each release.
6. Proprietary and Confidential 6
November 2012
• Improved outage map interface with enhanced graphics, location-based
zooming, and utility-designated service area layers
12. Proprietary and Confidential 12
January 2015
• Report streetlight issues (Atlantic City Electric and Delmarva Power
customers)
• Subscribe to receive push alerts (Atlantic City Electric customers only)
13. Proprietary and Confidential 13
Statistics
• To date, there have been over 255,000 downloads and over 233,000 new
app users, which means that 91% of customers who download the app have
opened it at least once.
• As of March 2015, PHI customers have used the mobile apps to pay over
140,000 bills and submit over 51,000 outage reports.
• For 2014, 7.5% of outages were reported via the mobile app; during storms,
this percentage more than doubles.
14. Proprietary and Confidential 14
Conclusion
As part of PHI’s continuing efforts to meet customer expectations, the
redesigned mobile apps provide customers with one of the most comprehensive
mobile apps in the utility industry. Apps for each of PHI’s operating companies
are free and available for iPhone, iPad, and Android devices.
15. iFactor Mobile apps for smartphones provide your
customers with a convenient way to manage their
energy anytime, anywhere. Our innovative,
modular platform allows you to select the features
you want to include and work with our
professional services team to customize the
overall application to your exact specifications.
iFactor manages all aspects of app design,
development, and deployment to your customers,
via the App Store for Apple iOS devices and
Google Play for Android phones and tablets.
iFactor Mobile™