These slides were part of a live online webinar titled "Pet bereavement and developing protocols". There are lots of things that you can do to make things easier for everyone when there is a loss of a pet. This 1 hour webinar looked at what you can do in practice to make things easier for clients, colleagues, friends, family and yourself when you are involved with providing support for those experiencing the loss of a pet.
These slides accompanied a live 1 hour webinar looking at some of the ways that you can provide support to those suffering the loss of a pet. Knowing what to say can be the biggest worry for people who are in a position where emotional support is needed. We will be taking a look at "active listening skills" and other tools and skills that can be helpful.
These slides accompanied a 30 min webinar - a brief introduction to pet berevement support - about the different aspects that make this subject so relevant to various professions as well as to every pet owner.
These slides accompanied a live 1 hour webinar looking at some of the ways that you can provide support to those suffering the loss of a pet. Knowing what to say can be the biggest worry for people who are in a position where emotional support is needed. We will be taking a look at "active listening skills" and other tools and skills that can be helpful.
These slides accompanied a 30 min webinar - a brief introduction to pet berevement support - about the different aspects that make this subject so relevant to various professions as well as to every pet owner.
When somebody loses someone that is significant in their life they suffer a bereavement. This extends very much to the animals in our lives and for some people losing a pet can be more traumatic and upsetting than losing a fellow human being. For every person loss and grief can present an individual and unique experience. These slides accompanied a 1 hour webinar looking at how loss and grief can effect different people - the physical, mental, emotional and social reactions and implications that can be experienced during the grieving process.
These slides accompanied a 1 hour webinar "Pet bereavement support and why losing a pet can be so hard for people" - looking at how the human-companion animal bond effects the relationship that people have with their pets and how it will impact upon them when they face the loss of their beloved pet. Who is more vulnerable at these times and why? Participants heard examples of very strongly bonded relationships and had chance to share their own experiences.
Veterinarians and their team need to do a better job of communicating with clients who have pets who have reached the end of their life. This quick Webinar presentation will help start your team down the right path.
Veterinarians must become better at all aspects of the client encounter surrounding a pet who is reaching the end of its life. This Webinar slide deck will help you.
OBJECTIVES:
Identify, Describe How Clients and Families Come to your Practice
Identify , Describe and Discuss Addiction, Mental Heath , Trauma , Chronic Pain and Process Disorders
Identify how Trauma, Shame ,Guilt, Humiliation, Embarrassment , Grief and Loss Effect Ones Story about Themselves
Facilitating WOW! Events (So people come back for more!)Leif Hansen
How do you create WOW! Events & Experiences for Groups? Experiences that truly enrich people & leave them with a desire to come back for more? This presentation was given to a Biznik group and is helpful for anyone who works with groups, hosts events, etc.
RIGHT COMMUNICATION Three criteria should be met before words come out from you:
It should be beneficial to the opposite person
It should be sweet to hear
It should be truth
When somebody loses someone that is significant in their life they suffer a bereavement. This extends very much to the animals in our lives and for some people losing a pet can be more traumatic and upsetting than losing a fellow human being. For every person loss and grief can present an individual and unique experience. These slides accompanied a 1 hour webinar looking at how loss and grief can effect different people - the physical, mental, emotional and social reactions and implications that can be experienced during the grieving process.
These slides accompanied a 1 hour webinar "Pet bereavement support and why losing a pet can be so hard for people" - looking at how the human-companion animal bond effects the relationship that people have with their pets and how it will impact upon them when they face the loss of their beloved pet. Who is more vulnerable at these times and why? Participants heard examples of very strongly bonded relationships and had chance to share their own experiences.
Veterinarians and their team need to do a better job of communicating with clients who have pets who have reached the end of their life. This quick Webinar presentation will help start your team down the right path.
Veterinarians must become better at all aspects of the client encounter surrounding a pet who is reaching the end of its life. This Webinar slide deck will help you.
OBJECTIVES:
Identify, Describe How Clients and Families Come to your Practice
Identify , Describe and Discuss Addiction, Mental Heath , Trauma , Chronic Pain and Process Disorders
Identify how Trauma, Shame ,Guilt, Humiliation, Embarrassment , Grief and Loss Effect Ones Story about Themselves
Facilitating WOW! Events (So people come back for more!)Leif Hansen
How do you create WOW! Events & Experiences for Groups? Experiences that truly enrich people & leave them with a desire to come back for more? This presentation was given to a Biznik group and is helpful for anyone who works with groups, hosts events, etc.
RIGHT COMMUNICATION Three criteria should be met before words come out from you:
It should be beneficial to the opposite person
It should be sweet to hear
It should be truth
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. Welcome to the
Pet Bereavement Support Webinar Series
from
Webinar 6 of 6:
Pet bereavement support and developing protocols
2. Welcome to the
Pet Bereavement Support Webinar Series
from
With Julia Dando MA – Training Manager, SCAS
3. Pet Bereavement Support
What will we be looking at today?
• Who will be needing support?
• How can you meet their needs?
• What things can you put in place to
make the experience easier?
5. Supporting the Client
What do they need?
• Recognition of their loss
• Permission to grieve / Permission to stop grieving
• To know that you hear and understand what they are telling you
• To know that they are not being judged
• Opportunity to reflect and question with someone that understands
• Information – after-death body care options, how they can check on
their pet in its new home, etc
6. Pet Loss Support
Protocols
Physical Resources
Environment
Compassionate
communication Staff support
Self care
7. Pet Loss Support
Protocols
Physical
Environment
•Quiet room
•Somewhere to sit down
•Refreshments
•Separate Exit
8. Pet Loss Support
Protocols
Resources
•Handouts, Website
•PBSS information cards, leaflets and posters
•Tissues
•Envelopes/bags for fur/hair
•Sympathy cards
9.
10.
11.
12. Pet Loss Support
Protocols
Resource
Materials
•Handouts, Website
•PBSS information cards, leaflets and posters
•Tissues
•Envelopes/bags for fur/hair
•Sympathy cards
14. Resources
Further Reading
Companion Animal Death
by Mary F. Stewart, Butterworth-Heinemann
Death of an Animal Friend
Produced by the Society for Companion Animal Studies
(SCAS)
Absent Friend
by Laura and Martyn Lee, published by Henston
Goodbye, Dear Friend
by Virginia Ironside, published by Robson
Coping with Pet Loss
by Robin Grey, Sheldon Press
Handbook of Veterinary Communication Skills
by Carol Gray and Jenny Moffett
15. Pet Loss Support
Protocols
•Verbal recognition of the bond
•Pre-bereavement discussions
•Validation of grief
•Referral when appropriate
Compassionate •Follow up
communication
16. Supporting the Client
Effective / Active
Listening Skills
• Encouraging phrases
Reflecting – “I see…..”
– “Go on….”
Restating
• Open vs. Closed
Paraphrasing questions
– Who?
Asking open – What?
questions – When?
– Where?
Summarizing – (Why?)
• Allow silences/pauses
17. Supporting the Client
What do they need?
• Recognition of their loss
• Permission to grieve / Permission to stop grieving
• To know that you hear and understand what they are telling you
• To know that they are not being judged
• Opportunity to reflect and question with someone that understands
• Information – after-death body care options, how they can check on
their pet in its new home, etc
18. Pet Loss Support
Protocols
•CPD
•PLS Officer
•Mentoring scheme
•Debriefs in staff meetings
•PBSS
•Talk about it
•Journal
•Know your limitations
Staff support
Self care
19. Pet Loss Support
Protocols
Reflect upon what things you already
have in place
What additional things could you put in
place?
21. FREE
Introducing “Pets as Therapy”
30th April 2012 at 1pm (GMT)
and repeated on 6th June 2012 at 6pm (GMT)
Bridging the gap: The role of horses and other animals
in mental health and counselling
Thursday 10th May 2012 @ 1pm (GMT)
Pet Bereavement Support Webinar Series
Starting on 30th May 2012
on Wednesdays at 1pm (GMT)
Welcome to the 5th in a series of 6 webinars looking at Pet Bereavement Support
My name is Julia Dando and I work for The Society for Companion Animal Studies
Ask audience who it is that they will be supporting in terms of clients Veterinary clients (pet owners) People rehoming aniamls Animal welfare officers and staff Your family, friends, Yourself
Remember last week we looked at what people need? There are also some practical things you can put in place to support people.
Colours – there is a reason that dentists and doctors/hospitals go for pastel shades….calming Bright pictures can be used but avoid specific breeds and species….flowers and scenes may be more appropriate
Some practices create a Grief information pack containing a variety of information sheets and leaflets.
Pre-bereavement discussions: Access to support for anticipatory grief – pre-euthanasia / rehoming discussion about the process.
Remember the active listening skills that we looked at last week If you missed the session on how to support people it will be repeated on 4 th July – those of you that did attend the recording is still there for you to remind yourself of the tools and skills you can use.
Remember again about what people need? Refer to yesterday’s training – people need YOU to LISTEN – and sometimes this will be the ONLY important thing (more than you giving THEM information).
Supporting others can be very emotionally draining for yourself – don’t BURNOUT. Its all very well having protocols in place – but if people don’t know WHO is responsible for doing what – it wont work and things get missed and forgotten. PLSO – Useful BUT you are a team – EVERYONE needs to be involved. Duties for a PLSO could be: Writing up pet loss support (PLS) practice protocols – developed and agreed by the practice team Ensuring everyone in the practice, including new staff and non-clinical team members has a copy of the practice pet loss support protocols Taking a mentoring/training role for other staff in PLS ensuring that the principles behind the protocols are understood and acted upon Acting as the first point of contact for PLS related issues Ordering PBSS leaflets, posters and ensuring surgery display for PLS Ensuring a deputy PLSC is appointed Making sure condolence cards are ordered for use in practice Ensuring condolence cards are personally written and sent to a bereaved client ALSO: DO SOMETHING ELSE – do something that does NOT involve supporting people or animals. Even if its just for a few hours a week. Go to the cinema, play sports, go for a walk, go out for dinner, go dancing. Limitations – remember you are NOT a counsellor (unless you are a counsellor of course) – Don’t expect to fix it……
Make a list – what is possible given your environment – your client needs and your resources available