PERSUADING PROSPECTS
THROUGH
PERSONALIZATION
#CONEX
Randy Frisch
CMO & Co-Founder at Uberflip
@uberflip | #conex
The way we experience
content matters!
@uberflip | #conex
@uberflip | #conex
The Content Experience Matters
@uberflip | #conex
of B2B buyers expect the
same buying experience
as B2C customers.
80%
— Google
@uberflip | #conex
@uberflip | #conex
People increasingly expect a
personalized experience.
The Effect
@uberflip | #conex
What can we
learn from
consumer
experiences?
@uberflip | #conex
Curated lists
@uberflip | #conex
Content by
Topics
@uberflip | #conex
Tailored to
Expectations
@uberflip | #conex
AI-Powered
Streams
@uberflip | #conex
Made For You
@uberflip | #conex
Has more than
100 million users
& 30 million songs
@uberflip | #conex
Source: Internet Trends 2018 Report - Mary Meeker, Kleiner Perkins
@uberflip | #conex
The average number of assets
downloaded before making a
purchasing decision
7.0
— IDG 2017 Customer Engagement Research
@uberflip | #conex
Marketing’s ability to remix the right
content makes or breaks the
CONTENT EXPERIENCE
@uberflip | #conex
What is
Content Experience?
ENGAGEMENTENVIRONMENT STRUCTURE
@uberflip | #conex
Environment
Placement Design
Display
Visual
aesthetics
@uberflip | #conex
Navigation
Tagging Curation
Structure
Organization
@uberflip | #conex
Engagement
Personalization Relevance
Consistency
Contextual
CTAs
@uberflip | #conex
Inbound Demand
Generation
ABM Sales Enablement
What
marketers
are talking
about...
@uberflip | #conex
Content
brings these
marketing
tactics to life.
Demand
Generation
ABM Sales Enablement
Inbound
Driven By Content
@uberflip | #conex
Demand
Generation
ABM Sales Enablement
Inbound
Driven By Content
The Content Experience Matters
@uberflip | #conex
Inbound
Marketing
Capture with content
experiences that are
optimized for
engagement and
conversions on the areas
that matter to audiences.
@uberflip | #conex
Demand
Generation
Drive to content
experiences that are
personalized, engaging, and
drive conversions from your
email, advertising, social,
and direct mail campaigns.
@uberflip | #conex
ABM
Engage your target
accounts with
personalized content
experiences that
accelerate pipeline and
drive sales.
@uberflip | #conex
Sales
Enablement
Empower your sales
team with content to
engage prospects to sell
efficiently at a higher
velocity.
@uberflip | #conex
But does it make a
difference?
@uberflip | #conex
Conversions on
Gated Content
Evidence ‘this’
matters
+7x +8x
Increase in
Engagement
+60%
Your Content
Reach
@uberflip | #conex
@uberflip | #conex
Content Experience Framework
@uberflip | #conex
Content Experience Framework
The best way to create personalized content experiences.
@uberflip | #conex
Randy Frisch
CMO & Co-Founder at Uberflip
@randyfrisch
ubrflp.in/randyfrisch
uberflip.com/ce
Content Experience
Framework
Download Now
@uberflip | #conex

Persuading Prospects Through Personalization

Editor's Notes

  • #3 Doesn’t need to change.
  • #4 Conex opening video
  • #6 The new standard of B2B success is based on how well a company uses personalization, coupled with a content experience to find, nurture and and retain customers.
  • #7 CONTENT EXPERIENCE WINS
  • #10 Right Content, Right Time
  • #13 Speak to Mary Meeker concept here:
  • #15 DESIGN - Find a way to integrate the use case into this slide
  • #16 DESIGN - Find a way to integrate the use case into this slide
  • #17 DESIGN - show examples of animations and gifs from video for each part of the definition.
  • #18 Doesn’t need to change.
  • #19 Doesn’t need to change.
  • #20 Doesn’t need to change.
  • #21 -but when i go to events i know you are talking about these hot topics -that’s ok as a CMO I obsess over them to
  • #22 -but let me tell you a little secret
  • #24 Using content with the goal of generating brand awareness, interest and leads across the entire buyer journey. Uberflip for Inbound Marketing Centralize, publish, and manage content Organize content into contextual collections for greater audience control and convenience Engage visitors with relevant content recommendations Drive lead generation by deploying MAP integrated forms throughout content Measure and track insights around content performance Example: A resource centre, with a focus related to thought leadership, brand awareness, and/or content marketing. The content is meant to be discoverable and indexed by search engines, with the goal of generating new interest and leads.
  • #25 Using content in conjunction with marketing campaigns, with the goal of expanding contacts, nurturing leads, and accelerating them through the funnel. Uberflip for Demand Generation Convert leads through gated content Create personalized experiences with targeted content that encourage prospects to self nurture Track visitor engagement for lead scoring, marketing automation workflows, and sales pipeline acceleration Example: Personalize campaigns such as email nurtures, paid marketing programs, product launches, etc. to help prospects accelerate their journey by creating a better experience around your content.
  • #26 A Hub used for creating personalized content streams to share content with target accounts, specifically as part of an ABM Strategy. Uberflip for ABM Create personalized, branded experiences at scale to deliver content to target accounts Convert leads and increase funnel velocity through relevant content and a focused experience Pass data to MAP or ABM platform to track account-level engagement Example: Creating personalized Marketing Streams that act as the destination for one-to-one Terminus ads.
  • #27 A Hub that is accessible by sales reps, either through the Uberflip email extension or Uberflip Site Engager, and is used to share content with prospects and customers. Uberflip for Sales Enablement Provide a central location for the sales team to find the most up-to-date content Enable sales to create experiences for individual prospects to deliver personalized content throughout the sales cycle Measure and track how the sales team is utilizing marketing content to better train and maximize content usage Example: A marketing team creates a Hub of content and uses tags and Marketings Streams to make it easy for sales reps to find relevant content for each of their prospects. Sales reps then leverage the Uberflip Email Extension to create Sales Streams for each of their prospects, with the goal of sharing relevant content throughout the sales cycle.
  • #29 The way you gate content matters. Putting a CTA overtop of your content has a 17 percent conversion rate! That’s 7x the conversion rate of a traditional landing page. Putting your content in more than one place can increase views by 8x on average! AI works! Personalized recommendations increases the chances of a visitor consuming more content than generic recommendations by 60%.
  • #33 Final slide