This session explores how professional services staff at all stages of their career can access and benefit from the AUA’s CPD Framework. You will experience using the framework for self-assessment and develop a greater understanding of ways in which the framework can be applied to your own situation, as well as practical tips on how you can use the framework for planning and achieving your personal and professional development goals.

1. Personal and professional
transformation:
how the CPD framework
can help you!
#AUA2017
10 April2017, Manchester
JohnRyan, MBE, FAUA
JanShine, FAUA

2. Objectives for today
You will have the opportunity to:
• develop greater understanding of how the CPD
framework can be applied in practice
• experience using the framework to assess your own
strengths and areas for development
• reflect on how you could benefit further from the CPD
framework

3. Group discussion
 What experiences or perceptions do you have of the
AUA’s CPD Framework?
 What are you hoping to gain from this session?

4. Overview of implementation
Dates Activity
2010-2011 22 pilot projects
2011-2012 27 pilot projects
Autumn 2013  Evaluation of LGM implementation project
 Final report to HEFCE and publication of findings
 Publication of Good Practice Guide
 Dissemination and celebration of learning
2013-2015 Embedding work
2015-2016  Refreshment of framework
 Publication of 2nd edition Good Practice Guide
March 2016 Launch of Mark of Excellence
October 2016 Award of first institutional Mark of Excellence
2016-2017 Development and piloting of workshops to support
all areas of the framework
Ongoing  Supporting new adopters
 CPD community of practice

5. The CPD Framework
2016

6. Features of the professional behaviours
 The basis for a common national approach which builds
on existing good practice
 Behaviour patterns that exemplify the AUA’s professional
values
 Universal across all professional services roles
 Strengths as important as areas for development
 Flexible – HEIs may develop further

7. How the framework fits with other
information about a role
PERSON
SPECIFICATION
How the job needs
to be done and the
behaviours that underpin
effective performance
= adding value
The tasks that
need to be done
and overall
purpose of role
Role-specific skills
and knowledge
required
to do the job
COMPREHENSIVE PICTURE OF THE EXPECTATIONS OF
EFFECTIVE PERFORMANCE IN THE ROLE
CPD
FRAMEWORK
JOB
DESCRIPTION

8. • Self assessment
• Identify CPD needs
• Career planning
• Applying for roles
• Feedback
• Accreditation
Self
Team/
dept.
Institution
Some ways that the professional behaviours can be used
• Team/dept. strengths & CPD needs
• Recruitment and selection
• Induction
• Appraisal
• Supporting change
• Improving service
• Mapping/designing learning
and development provision
• Organisational development
• Succession planning
• Institutional endorsement

9. Applying the professional
behaviours in your world
Centre = 0
Outer edge = 10

10. How
confident do
I feel now?
Centre = 0
Outer edge = 10
How confident now

11. How
confident
would I like to
be?
What
timescale?
How confident now
How confident like to be

12. How do I
know?
Where does my
organisation
need/want me
to be?
How confident now
How confident like to be
Organisation’s needs

13. Reflections on your self-assessment
 Which are high confidence? (7-10)
 Which are less high? (5 or less)
 Where are the mismatches between the College’s
perceived needs and your self-assessment?
 How do your strengths relate to the requirements of
your current role?
 Were there any surprises?

14. Line
manager
Head of
department
Colleagues in
other teams/
departments
Students
External
examiners
Parents
Suppliers/
contractors
Visitors
Colleagues
within own
team
In more detail …..

15. Mapping a role
Liaising with
colleagues
Timetabling
Implementing new
systems
Supporting/
advising
colleagues
Managing
assessment
processes
Advising students

16. 9 4
7
Ranking the behaviours within a role
1 1
63
47

17. • read the descriptors for the nine professional
behaviourial groups
• consider what’s most important for your role
• put them in order of importance:
1 = most important
9 = least important
www.aua.ac.uk inspiring professional higher education
Ranking the professional behaviours

18. What are my
strengths and
areas for
development?
Which
behaviours
are most
important
for my work?
Where
am I
now?
How does this
fit with my
career
aspirations?
Do my
strengths
align with the
organisation’s
needs?
Where are the
gaps? =
development
priorities
Example of self-reflection exercise

19. 1. Job task /
activity
2.a Strengths
3. Determine
timeframe and
priority areas
for role / dept.
Add the planned
actions from Step 4. to
your PDP
2.b Areas for
development 4. Professional
development
objectives:
what / when /
how
Realistic professional development
planning

20. For example…..
Objectives Success criteria Actions Implementation
To keep abreast
of developments
in FE/HE
environment
• Awareness of key
sector issues and
how they affect
my area of work/
department/the
College
• Ability to contribute
to wider discussions
• Being up to date with
sector developments
1.Set aside time for
reading circulars and
relevant publications
2. Discuss issues with
line manager. Ask for
feedback when s/he has
attended conferences etc.
3. Talk to colleagues who
are more up to date
1. Volunteer to be
on project team
looking at new
developments
2. Have this as
regular item on
team agenda
addressing an area for development ….

21. For example…..
Objectives Success criteria Actions Implementation
To maximise
strengths in
written
communication
• Recognition by
others that this is
one of my key
strengths
• Using these skills to
enhance the outputs
of the department
1. Identify areas where I
could contribute more,
e.g. writing website
content
2. Offer to act as ‘critical
reader’ for colleagues
3. Review the team’s
standard letters and
offer advice/
suggestions to make
them clearer and more
succinct
1. Ongoing
discussion with
line manager to
identify
opportunities to
contribute
2. Longer-term,
coach/mentor
others
building on a strength ……

22. The bigger CPD picture
Awareness
of own
development
needs
ANECDOTAL
FEEDBACK
APPRAISALINSTITUTIONAL FRAMEWORKS/
VALUES
DEPARTMENTAL
OBJECTIVES
‘HARD SKILLS’
e.g. IT training
PROFESSIONAL
QUALIFICATIONS
SELF
REFLECTION
ORGANISATIONAL
STRATEGY
AUA PROFESSIONAL
BEHAVIOURS

23. Self-assess-
ment
•Acknowledging
achievements and
strengths
•Identifying areas for
development
Personal
develop-
ment
planning
•Setting CPD objectives
•Focusing and
prioritising learning &
development efforts
Career
planning
•Assessing readiness
for career moves
•Structuring HE
applications and CVs
Feedback
•Seeking feedback and
giving feedback in a
structured wayProfessional
recognition
• Role modelling excellence
in FE/HE administration
and management
• Enhancing professional
identity
• Accredited membership
Using the
framework to
develop yourself
Transformation
= adding value
Raising self-awareness
Making the most of your talents
Improving communication and workplace
relationships
Being the best you can be
Enhancing the student experience

24. www.aua.ac.uk inspiring professional higher education
Reflection in pairs
Discuss with your partner:
 What key points are you taking away from the session?
 How do you intend to engage with the CPD framework in the
future?

25. Resources and further support
The Good Practice Guide
- third edition hot off the press!
The CPD Framework site:
https://aua.ac.uk/develop/cpd-framework/
The AUA National Office
 aua@aua.ac.uk

26. Thank you for contributing to today’s
session
Enjoy the Conference!
#AUA2017