Paula Graziano has over 20 years of experience in customer service roles including working as a sole proprietor of a shoe store, a substitute teacher, and a collections agent. She has a bachelor's degree in English Literature and is looking for a new customer-facing role to utilize her strong public interaction skills and experience in retail, education, and accounting.

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Paula Graziano
11 Deer Run Rd. CantonCT. 06019
phone (860) 352-2355 cell (860) 751-4071 email graziano62@comcast.net
Professional
Experience:
I have been responsible for all facets of running a small shoe store that was part of a chain of stores.
I opened and closedthe store,worked as the sole salespersonduring high volume times and was
responsible for making sure money was counted in the morning and, when closing,made sure all monies
were accountedfor and that deposits were made accurately.
I was responsible for checking and displaying inventoryandhandling special orders
I was a substitute Teacher for many years and was responsible for the seamless running of various classes
and multiple disciplines.I taught grades 1 through 12.
I have worked as a Collections Agent at a chemical company. I was responsible for contacting past due
accounts and working out payment plans when necessary.
Work
Experience
2010-2014 Sales Associate Footbeats
I worked as a Sales Associate at this shoe store,which soldStride Rite shoes as well as women’s and men’s
footwear.I won several contests that measuredunits per transaction.I was routinelythe top seller across the
entire franchise and enjoyed my interactionwiththe public.I had many dedicatedregular customers. .
2003-2010 Substitute Teacher [
I worked in the Granby, Simsbury, Avonand Canton School Districts.I primarilyworkedin Canton and
Granby but had assignments at the other districts.I have worked withsmall children, middle school children
as well as high school students.
1993-1995 Collections Agent- The DarworthCompany
I worked at this caulking manufacturer as a collections agent.The job began as a temporary assignment
that turned into a permanent position. My reasonfor leaving and also the gap in my work historywas my
decision to stay at home with my children. [

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Volunteering
and interests
CCD Teacher at St.Ann’s Catholic Church in Avon.
I was responsible for preparing childrento make their First Communion.
I have been a volunteer soccer coachas well as a Canton High Booster and Fundraiser for their Athletic
teams.
I am also an avidcook. I attendedthe Connecticut Culinary Institute to supplement my education.
I am an avid runner and have completed a marathon and the Hartford half marathon.
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Education Bachelors Degree
English Literature witha minor in Writing
California State UniversityNorthridge
1991
I am looking for a job in any realm that is customer related. I shine when dealing with the public
and know I will be a valuable asset at any workplace I am a part of. My job and personal
experiences show me to be a versatile person with a wide array of contact with the public. I
would appreciate an opportunity so speak with you regarding possible employment. Thank you
for your consideration.