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What Makes Us Happy?
                      Barry Schwartz on The Paradox of Choice




Tuesday, July 3, 12
The Official Dogma	


                       The more choice people have, the more
                      freedom they have, and the more freedom
                      they have, the more welfare they have.


Tuesday, July 3, 12
Super Market




Tuesday, July 3, 12
Electronics Store




Tuesday, July 3, 12
Just for fun...




Tuesday, July 3, 12
Skit




Tuesday, July 3, 12
Skit
                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?




Tuesday, July 3, 12
Skit
                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?


                                                                      Doc, What should I do?




Tuesday, July 3, 12
Skit
                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?


                                                                      Doc, What should I do?


                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?




Tuesday, July 3, 12
Skit
                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?


                                                                              Doc, What should I do?


                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?


                                                                      If you were me, Doc, what would you do?




Tuesday, July 3, 12
Skit
                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?


                                                                              Doc, What should I do?


                                Well, we could do A, or we
                        could do B. A has benefits, and these risks,
                       B has benefits, and these risks. What do you
                                       want to do?


                                                                      If you were me, Doc, what would you do?




                                     But I’m not you.



Tuesday, July 3, 12
Patient Autonomy




Tuesday, July 3, 12
Patient Autonomy

                      Shifting of burdens and responsibility from someone who
                      knows something




Tuesday, July 3, 12
Patient Autonomy

                      Shifting of burdens and responsibility from someone who
                      knows something
                      To somebody who knows nothing and is almost certainly
                      sick, thus not in the best shape to make decisions.



Tuesday, July 3, 12
What’s Bad
                                                     The second effect is that even if
                                                     we manage to overcome the
                                                     paralysis and make a choice, we          With so many options to choose
                                                     end up less satisfied with the            from, people find it very difficult to
                                                     result of the choice than we would       choose at all. I'll give you one very
                                                     be if we had fewer options to            dramatic example of this: a study that
                                                     choose from. And there are               was done of investments in voluntary
                                                     several reasons for this. One of         retirement plans. A colleague of mine
                                                     them is that with a lot of different     got access to investment records
                                                     salad dressings to choose from, if       from Vanguard, the gigantic mutual
                                                     you buy one, and it's not perfect --     fund company of about a million
                                                     and, you know, what salad                employees and about 2,000 different
                                                     dressing is? -- it's easy to imagine     workplaces. And what she found is
                                                     that you could have made a               that for every 10 mutual funds the
                                                     different choice that would have         employer offered, rate of
                                                     been better. And what happens is         participation went down two percent.
                                                     this imagined alternative induces        You offer 50 funds -- 10 percent
                                                     you to regret the decision you           fewer employees participate than if
                                                     made, and this regret subtracts          you only offer five. Why? Because
                                                     from the satisfaction you get out        with 50 funds to choose from, it's so


                      Paradoxically: produces paralysis rather than liberation
                                                     of the decision you made, even if        damn hard to decide which fund to
                                                     it was a good decision. The more         choose that you'll just put it off until
                                                     options there are, the easier it is to   tomorrow. And then tomorrow, and
                                                     regret anything at all that is           then tomorrow, and tomorrow, and
                                                     disappointing about the                  tomorrow, and of course tomorrow
                                                                                              never comes. Understand that not


                      Escalation of Expectation
                                                                                              only does this mean that people are
                                                                                              going to have to eat dog food when
                                                                                              they retire because they don't have
                                                                                              enough money put away, it also
                                                                                              means that making the decision is so
                                                                                              hard that they pass up significant



                      Less satisfied with the result of choice
                                                                                              matching money from the employer.
                                                                                              By not participating, they are passing
                                                                                              up as much as 5,000 dollars a year
                                                                                              from the employer, who would
                                                                                              happily match their contribution. So
                                                                                              paralysis is a consequence of having
                                                                                              too many choices.You really want to
                                                                                              get the decision right if it's for all




Tuesday, July 3, 12
Paradoxically: produces paralysis rather than
                 liberation




                      Paralysis is a consequence of having too many choices
                      With too many choices, people find it harder to make a
                      choice



Tuesday, July 3, 12
Escalation of Expectation




                      With more choices, expectation will increase.




Tuesday, July 3, 12
Less satisfied with the result of choice




                      There will be better alternatives than the one you chose




Tuesday, July 3, 12
Why choice makes people miserable?


                      Regret and Anticipated Regret
                      Opportunity Cost
                      Escalation of expectations
                      Self-Blame


Tuesday, July 3, 12
The Official Dogma	


                       The more choice people have, the more
                      freedom they have, and the more freedom
                      they have, the more welfare they have.


Tuesday, July 3, 12
The Official Dogma	


                       The more choice people have, the more
                      freedom they have, and the more freedom
                      they have, the more welfare they have.


Tuesday, July 3, 12
Secret to Happiness




Tuesday, July 3, 12
Secret to Happiness


                      EXPECT LESS!

Tuesday, July 3, 12
Thank You!


Tuesday, July 3, 12

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Paradox of choice presentation

  • 1. What Makes Us Happy? Barry Schwartz on The Paradox of Choice Tuesday, July 3, 12
  • 2. The Official Dogma The more choice people have, the more freedom they have, and the more freedom they have, the more welfare they have. Tuesday, July 3, 12
  • 7. Skit Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? Tuesday, July 3, 12
  • 8. Skit Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? Doc, What should I do? Tuesday, July 3, 12
  • 9. Skit Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? Doc, What should I do? Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? Tuesday, July 3, 12
  • 10. Skit Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? Doc, What should I do? Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? If you were me, Doc, what would you do? Tuesday, July 3, 12
  • 11. Skit Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? Doc, What should I do? Well, we could do A, or we could do B. A has benefits, and these risks, B has benefits, and these risks. What do you want to do? If you were me, Doc, what would you do? But I’m not you. Tuesday, July 3, 12
  • 13. Patient Autonomy Shifting of burdens and responsibility from someone who knows something Tuesday, July 3, 12
  • 14. Patient Autonomy Shifting of burdens and responsibility from someone who knows something To somebody who knows nothing and is almost certainly sick, thus not in the best shape to make decisions. Tuesday, July 3, 12
  • 15. What’s Bad The second effect is that even if we manage to overcome the paralysis and make a choice, we With so many options to choose end up less satisfied with the from, people find it very difficult to result of the choice than we would choose at all. I'll give you one very be if we had fewer options to dramatic example of this: a study that choose from. And there are was done of investments in voluntary several reasons for this. One of retirement plans. A colleague of mine them is that with a lot of different got access to investment records salad dressings to choose from, if from Vanguard, the gigantic mutual you buy one, and it's not perfect -- fund company of about a million and, you know, what salad employees and about 2,000 different dressing is? -- it's easy to imagine workplaces. And what she found is that you could have made a that for every 10 mutual funds the different choice that would have employer offered, rate of been better. And what happens is participation went down two percent. this imagined alternative induces You offer 50 funds -- 10 percent you to regret the decision you fewer employees participate than if made, and this regret subtracts you only offer five. Why? Because from the satisfaction you get out with 50 funds to choose from, it's so Paradoxically: produces paralysis rather than liberation of the decision you made, even if damn hard to decide which fund to it was a good decision. The more choose that you'll just put it off until options there are, the easier it is to tomorrow. And then tomorrow, and regret anything at all that is then tomorrow, and tomorrow, and disappointing about the tomorrow, and of course tomorrow never comes. Understand that not Escalation of Expectation only does this mean that people are going to have to eat dog food when they retire because they don't have enough money put away, it also means that making the decision is so hard that they pass up significant Less satisfied with the result of choice matching money from the employer. By not participating, they are passing up as much as 5,000 dollars a year from the employer, who would happily match their contribution. So paralysis is a consequence of having too many choices.You really want to get the decision right if it's for all Tuesday, July 3, 12
  • 16. Paradoxically: produces paralysis rather than liberation Paralysis is a consequence of having too many choices With too many choices, people find it harder to make a choice Tuesday, July 3, 12
  • 17. Escalation of Expectation With more choices, expectation will increase. Tuesday, July 3, 12
  • 18. Less satisfied with the result of choice There will be better alternatives than the one you chose Tuesday, July 3, 12
  • 19. Why choice makes people miserable? Regret and Anticipated Regret Opportunity Cost Escalation of expectations Self-Blame Tuesday, July 3, 12
  • 20. The Official Dogma The more choice people have, the more freedom they have, and the more freedom they have, the more welfare they have. Tuesday, July 3, 12
  • 21. The Official Dogma The more choice people have, the more freedom they have, and the more freedom they have, the more welfare they have. Tuesday, July 3, 12
  • 23. Secret to Happiness EXPECT LESS! Tuesday, July 3, 12