Cisco Webex is a leader in on-demand collaboration services, holding a 50% market share. Its learning solutions enhance workforce knowledge and skills, reduce training costs, and offer flexible training options, leading to increased productivity and compliance. The platform also facilitates revenue generation through e-commerce for training classes and leverages existing resources effectively.

1. Paolo Lambri
Cisco WebEx Learning
Solutions

2. Cisco Confidential 2

3. WebEx Is the Market Share Leader for
On-Demand collaboration services
Cisco WebEx
Leads the Market
50%
Market Share
Source: Frost & Sullivan, World Web Conferencing Hosted Services Market,
Cisco
WebEx
50%
InterCall 5%
Adobe 4%
Others 15%
Citrix
13%
Microsoft 13%

4. Cisco WebEx Learning solutions can help
Improve the
knowledge and
skills of your
workforce to
increase
productivity
Control costs and
maximize the value
of your investment
Transform
business
processes, gain
competitive
advantage and
increase revenue

5. “[Cisco]WebExhelpsour
customersviewmanytrainings
andpresentationswhen
they’reavailable.Nomore
three-daytrainingsawayfrom
theiroffices.Delivering
informationinsmallerdoses
andatthecustomer’s
convenienceimproves
retentionofthematerial.”
Train more people, more often
using virtual classes over the
internet
Offer training 24x7x365 through
self-paced, on-demand delivery
Track and measure the
effectiveness of your training
with integrated testing and
reporting
Improve the Knowledge and Skills
of Your Workforce
Michelle J. Brennan,
Professional Development Consultant, Securian Advisor

6. “Wedevelopeda
cost-to-benefitanalysiswhen
wefirstdeployed[Cisco]
WebExthatshowedwewere
saving$3,500incostper
trainedemployeeperyear–
thatcomestoover$12million
ayear.”
Reduce the cost of instructor-led
training by reducing travel
expenses
Leverage existing learning
resources (staff, training labs,
subject matter experts) more
effectively to maximize their
value
Minimize your investment in
hardware, software, and IT
support with the software-as-a-
service model
Control Costs and Maximize Value
Sandra Morris,
Vice President, Learning and Employee Development

7. “BeforeWebEx,aninstructor’s
travelschedulewasliterallyfour
weeksamonth.Nowabusy
monthistwoweeks,andwe’re
trainingmorecustomersthan
everbefore.That’sreal
productivity.”
Accelerate project rollouts and
improve customer service and
support with just-in-time training
Meet regulatory requirements
with rapid training delivery and
compliance reporting
Make training into a profit center
by selling training classes to
customers, partners, and resellers
using integrated e-commerce
Transform Business Processes and Generate
Revenue
Jenifer Whitmer,
Director of Training and Development

8. Cisco Confidential 8© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco WebEx eLearning Solutions
Consulting Services
Cisco WebEx eLearning Solutions
WebEx Training - Online
Classroom and recordings
WebEx Social - Social eLearning
Content conversion / Content creation / Integration
Consulting Services
Deliver engaging live, interactive,
online training to learners anytime,
anywhere
Engage with trainers, find
experts, content, and answers,
collect feedbacks, form instant
communities
Consulting/Instructional design & preparedness/Course optimization