OYO Corporate Presentation

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I N D I A ' S L A R G E S T B R A N D E D N E T W O R K O F H O T E L S
OYO CORPORATE PRESENTATION
Internal Document
CONFIDENTIAL AND PROPRIETARY
Any use of this material without specific permission of Oyo Rooms is strictly
prohibited

Agenda
Industry Overview
What is OYO Rooms
How we do it
What’s in it for you
Why partner with us

Travel Industry Trends
The hotel industry will touch $1.8 billion
by 2016 from a current value of $ 800
Million
60% of all Hotel Bookings are
done through Travel Agents
- Economic Times, 28th Sept,15
-NDTV, 29th Oct, 15
Challenges we see in the market:
 Multiple contracts with multiple hotels or OTAs
 Mulriple points of faliute which OTAs cant control
 Ensuring standard customer experience at the same or lesser cost
 Last minute bookings, check in & check out procedures

Corporate Traveller Trends
Business travel to increase by
15% to US $27 billion in 2016
Around 50% of Revenue of
TMCs comes through Hotels
- TOI, 16th Mar,15
- DNA India, 27th Sept,15
Challenges we see in the market:
 Adherence to travel policy
 Control in spend
 Transparency in reimbursements
 Approval process for booking

RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was
selected for the 20 under 20Thiel Fellowship which
makes him the only Asian to be selected. He started
working early at the age of 13 and by 18 he was building
OYO Rooms.
The OYO Story

“BuildingTheWorld’s Largest
Technology Driven Hotel
Network”
Our Mission

“ChangeTheWay People
Stay Away From Home”
OurVision

We Have Grown Rapidly In The Past 2.5
Years
May 2013
Founded OYO
Rooms, with
Single 11 Room
Hotel
March 2014
11 Properties
in 2 Cities
March 2015
11 Cities
250+
Properties
2,500+ Rooms
Nov 2015
150+ Cities
3,000+ Properties
40,000+ Rooms
Dec 2015
148+ Cities
3,000+ Properties
Projected growth
at 50,000+ Rooms

Pan India Inventory of
150Cities,
30,000 Rooms
Check-in across Mumbai,
Delhi, Kolkata, Chennai,
Kerala, Chandigarh and many
more places across India.
Across More Than 150 Cities In India…

Free Wi-Fi
Round the
clock room
service
Trained staff
Customer service
team
(24x7 call centre)
Beds with
comfortable spring
mattress
Clean
bathrooms
Toiletries Spotless linen Complimentary
breakfast
Conferencin
g facility
Travelers Love Us Because We Understand What They Want

Transformation Detailing
Owner Room

OYO Rooms
In-Room Amenities
Bath kit | Mattress | Shower
head
Aesthetic Upgrade
Decal & lamps | Dollops &
boards
Photography & CRS
Property made live through
visuals & CRS activation

The OYO Family
Parameters
Star Category:
Stay Description
Price Band:
No of Properties:
Ideal For
Standard
No Frills,
Standardized Stay
`999
1831
Young business travelers
and Entrepreneurs
Premium
Premium Ambience &
Experience
` 1,600 - `3,500
1032
Value seeking couples &
Mid-Senior Corporates
Elite
Luxurious Ambience &
Experience
> ` 3,500
43
Experience seekers &
Corporate Executives
Apartments
-
Functional Stays with
Home – like feel.
` 1,200 - `2,400
154
Living away from home
temporarily

Our Future Forays

OYO Standard

OYO Premium

OYO Elite

OYO Flagship (Women Preferred Properties)

OYO Eco-System
PRODUCT
DEVELOPMENT
100+ Engineers from top
tier colleges building new
technologies everyday
BRANDING &
COMMUNICATIONS
Brand building
through online &
offline media
BUSINESS
DEVELOPMENT
Property
identification,
contractual
formalities
DEMAND
Dedicated teams to
put more heads in
beds
RESERVATIONS &
CUSTOMER
EXPERIENCE
Dedicated in house
call center
FINANCE
Invoices, payments,
reconciliation
CITY OPERATIONS
Accounts
reconciliation, property
maintenance, handling
escalations

We Leverage Technology To Solve Your
Challenges
B2B Portal
Central System with Access to Oyo Inventory for Direct
Bookings.
24x7 Call Centre/Dedicated Account Manager
500+ members in the customer support team,
Relationship managers provide full-time support.
Customer Feedback
Extensive customer feedback collected via App & online
channels. Regular reporting & process improvements.
Tablets
OYO’s tablets provided to each hotel owner to manage
inventory and customer check in/check out.
How?
Coming Soon
API integration to
support bookings, real
time inventory thus
improving efficiency
further.

We Are Thankful For Your Love…
“I really liked overall experience, great location, courteous
staff, awesome pricing. The use of technology like online
booking, SMS reminders, Google map location made it a
good experience.”
- Rajiv, Chandigarh
“Even at Midnight I have received help from OYO
reservations team. My KAM is very prompt in understanding
the needs of my customers and suggesting options.”
-Soham Sah, Owner, Inde Destination, Jaipur
“Great, and very good operational management. Loved it.
Will definitely partner with OYO again”
- Sreya, Owner, Jasmine Events, Delhi

Awards & Accolades
First Asian
Resident to
be backed by
Peter Thiel’s
Foundation
TATA Powered
NEN voted us
India’s Top #25
Companies
Winner of 2013
ET Now
Lufthansa Awards

In The News…

2700+ Organisations Check into an Oyo Daily
And growing every day

RITESH AGARWAL:
Ritesh is the Founder and CEO at OYO Rooms. He was selected for
the 20 under 20Thiel Fellowship which makes him the only Asian to
be selected. He started working early at the age of 13 and by 18 he
was buildingOYO Rooms
ABHINAV SINHA
Abhinav is a chemical engineer for IIT Kharagpur and an MBA from
Harvard. He has more than 10 years of experience in both products
and service companies. Most recently he was a Principal atThe
Boston ConsultingGroup based in Dallas
ManagementTeam
Our
Team
2000+ motivated
individuals
500+ Reservation
Employees
From top colleges like
IIMs, IITs, Harvard, ISB

$125 Million
Raised By The Best Venture Partners Worldwide

`
WHAT’s IN IT FOR YOU...
Centralized booking
process through a
corporate portal
More earnings
through coupons &
promotional activities
10% discount on
every room booking
Transparency
throughout the
booking process
OYO partners enjoy
a 15 day credit
period
Flexible payment
options

The Largest Chain Of Branded Hotels
 2,000+ employees in India
 3,000+ Properties across 148+ cities
 Rs. 750 Cr + Investment from Soft Bank, Sequoia Capital,
PeterTheil
Why PartnerWith OYO?
The Choice of TMCs, Corporates and Event
Management Companies
 + 2700Travel Agents,Corporate and Event
Management Companies working with us
 3 MillionApp Downloads
 3.8 Million Room Nights BookedTill Date
 4.8 lac + Satisfied Customers
Customer First Attitude
 Dedicated Account Managers
 24 * 7 Call Center with 500 +Trained Executives
 Seamless booking, check in and cancellation process
 Guarantee of Room & Service Quality Standardization of
Stay Experience

THANK YOU

OYO Corporate Presentation

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