Social Networks and Relational Capital in Library Service AssessmentPaul Bracke
This document discusses the need to better understand and measure the invisible relationship building work of academic librarians. It proposes using social network analysis to map the networks and interactions librarians have with faculty and students. This could help characterize librarians' roles in broader academic networks and better understand their impact and value. The document reviews literature calling for more user-centered and engaged liaison models in libraries and discusses how social network theory provides a framework to analyze the complex social relationships and invisible work that is important for new liaison roles.
Out with the old, in with the new: revising ERM workflows in a time of changeNASIG
Electronic Resources and Metadata (ERM) work can be time sensitive and constantly changing. It is difficult to keep track of tasks, projects, and what staff are working on. Communication, leadership, flexibility, and clear workflows are essential to successfully track and manage ERM tasks. However, workflows can easily become outdated, causing inefficiency and roadblocks.
In December 2019, the University of Guelph Library will be migrating to a Library Services Platform as part of OCUL Collaborative Futures project. This migration, combined with staffing changes and outdated workflows, inspired the Electronic Resources & Metadata team to begin revising many of their workflows, focusing on prioritization, clean-up, and streamlining. This session describes their workflow revision process, including local context, change management strategies for this process, and guiding principles for the revision. Emphasis will be placed on the NASIG Core Competencies for Electronic Resources Librarians, including communication, leadership, and flexibility, and their impact on workflows.
Kailey Brisbin, Electronic Resources & Metadata Librarian, University of Guelph
Hana Storova, E-resources & Metadata Librarian, University of Guelph
Finding Our Value in Lower Usage Numbers: An Examination of Reference Servic...Elizabeth Namei
Paper presented at the California Association of Research Libraries Conference, April 2016
Analysis of 2 cases studies - Demand Driven Acquisitions impact on ILL and Self-service reference impact on traditional reference services
Ken Chad presented the keynote at the EDS (Ebsco Discovery Services) conference at Regents University, London in July 2016. He reviewed future trends for Google and enterprise search including factors such as voice (‘conversational’) search, the ‘ultimate assistant’, entities (‘things not strings’), visual search and the role of big data, context and intention. He then looked and some trends in library discovery services. There will continue to be a multiplicity of approaches open to users and Ken recommended that libraries do more to focus on the needs of users– the ‘jobs’ they were trying to do– in order to acquire and/or innovate new approaches to library discovery services.
1. The document outlines the process of building a research data management program at Virginia Commonwealth University (VCU) on a limited budget.
2. The creator developed an ambitious initial plan but scaled it back with their supervisor to more realistic goals, deciding to build on existing resources and learn from other institutions.
3. The new plan focused on creating an online presence, conducting an environmental scan, helping with data management plans, talking to researchers, and providing education - with the goal of gradually expanding services over time within the constraints of their budget.
Social Networks and Relational Capital in Library Service AssessmentPaul Bracke
This document discusses the need to better understand and measure the invisible relationship building work of academic librarians. It proposes using social network analysis to map the networks and interactions librarians have with faculty and students. This could help characterize librarians' roles in broader academic networks and better understand their impact and value. The document reviews literature calling for more user-centered and engaged liaison models in libraries and discusses how social network theory provides a framework to analyze the complex social relationships and invisible work that is important for new liaison roles.
Out with the old, in with the new: revising ERM workflows in a time of changeNASIG
Electronic Resources and Metadata (ERM) work can be time sensitive and constantly changing. It is difficult to keep track of tasks, projects, and what staff are working on. Communication, leadership, flexibility, and clear workflows are essential to successfully track and manage ERM tasks. However, workflows can easily become outdated, causing inefficiency and roadblocks.
In December 2019, the University of Guelph Library will be migrating to a Library Services Platform as part of OCUL Collaborative Futures project. This migration, combined with staffing changes and outdated workflows, inspired the Electronic Resources & Metadata team to begin revising many of their workflows, focusing on prioritization, clean-up, and streamlining. This session describes their workflow revision process, including local context, change management strategies for this process, and guiding principles for the revision. Emphasis will be placed on the NASIG Core Competencies for Electronic Resources Librarians, including communication, leadership, and flexibility, and their impact on workflows.
Kailey Brisbin, Electronic Resources & Metadata Librarian, University of Guelph
Hana Storova, E-resources & Metadata Librarian, University of Guelph
Finding Our Value in Lower Usage Numbers: An Examination of Reference Servic...Elizabeth Namei
Paper presented at the California Association of Research Libraries Conference, April 2016
Analysis of 2 cases studies - Demand Driven Acquisitions impact on ILL and Self-service reference impact on traditional reference services
Ken Chad presented the keynote at the EDS (Ebsco Discovery Services) conference at Regents University, London in July 2016. He reviewed future trends for Google and enterprise search including factors such as voice (‘conversational’) search, the ‘ultimate assistant’, entities (‘things not strings’), visual search and the role of big data, context and intention. He then looked and some trends in library discovery services. There will continue to be a multiplicity of approaches open to users and Ken recommended that libraries do more to focus on the needs of users– the ‘jobs’ they were trying to do– in order to acquire and/or innovate new approaches to library discovery services.
1. The document outlines the process of building a research data management program at Virginia Commonwealth University (VCU) on a limited budget.
2. The creator developed an ambitious initial plan but scaled it back with their supervisor to more realistic goals, deciding to build on existing resources and learn from other institutions.
3. The new plan focused on creating an online presence, conducting an environmental scan, helping with data management plans, talking to researchers, and providing education - with the goal of gradually expanding services over time within the constraints of their budget.
This document summarizes a presentation given by Judy McNally and Doreen Herold of Lehigh University about the challenges facing their technical services department and how they are adapting workflows to address changing trends. Key challenges include acquiring fewer print materials, an explosion of digital resources, reduced budgets, and changing staff roles. The department is shifting from print to electronic serials, outsourcing more work, and cross-training staff. Staff are taking on new roles like resolving access issues for electronic journals and doing more batch cataloging of materials like ETDs and SpringerLink titles. The department is also exploring new cataloging solutions like OLE.
The Four R's: The Future of the LibraryElaine Martin
The document outlines a plan for the Lamar Soutter Library to address budget cuts through a process of rejecting old models, rethinking librarianship, and redoing staffing and services. It proposes transitioning from a model relying on support staff to an all-professional staff. This involves laying off support staff, hiring recent MLS graduates as fellows, implementing a new appointment-based reference model, and increasing librarian participation in areas like research and education. The goal is to rejuvenate the library by focusing resources on mission critical activities and creating opportunities for professional growth.
Library Makeover: Retooling & Re-engineering of Library ServicesFe Angela Verzosa
presented at the Seminar on the theme “The New Face of the 21st Century Libraries and Information Specialists,” sponsored by Cavite Librarians Association, Inc., held at La Salette Retreat House, Biga, Silang, Cavite, Philippines on Dec 5, 2007
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...tfons
Presentation delivered on May 27, 2009 at the NELINET conference "Considering the Catalog and Its Data: Serving the Needs of Users and Staff" [Presented by T. Fons on behalf of Karen Calhoun]
This document discusses the challenges facing libraries in maintaining relevance in the digital age. It outlines how libraries must undergo fundamental changes, including becoming more user-centric, rethinking their missions, re-engineering operations, and embracing new technologies. The author provides examples from their own library of changes made, such as renovating spaces, increasing digital collections and services, and reallocating resources. The conclusion emphasizes that libraries must adapt and lead change in order to remain relevant to the educational and research missions they support.
The document discusses the need for libraries to undergo transformation in order to thrive in a changing economic environment. It outlines 9 characteristics of a transformed library, including becoming a place for knowledge production, focusing collections on digital formats, and providing services to users from the desktop. The document also provides recommendations for how libraries can transform, such as increasing collaboration, reallocating resources from print to digital, and developing new performance measures.
Presentation by Lynn Silipigni Connaway - June 2009, Glasgow University Library: "The library is a good source if you have several months": making the library more accessible
As Head of LETS, my role would be to help the libraries use information technology to enhance public services in several key ways:
1) Acting as a bridge between traditional library services and new models by interpreting user needs and technological possibilities.
2) Cheerleading for new technologies by communicating successes and changing perceptions.
3) Connecting different parts of the libraries and facilitating collaboration between libraries and other campus units.
4) Catalyzing innovation by predicting implications of new technologies, identifying services to retire, and testing usability.
Kara Jones (University of Bath) "Getting there from here: changes for academi...ARLGSW
Presentation from the 6th CILIP ARLG-SW Discover Academic Research and Training Support Conference (DARTS6). Dartington Hall, Totnes, Thursday 24th – Friday 25th May 2018
This document discusses changes in libraries and metadata that require technical services librarians to adapt. It notes that technology, collections, users and metadata have all changed, requiring new priorities and strategies. Technical services must focus on user needs rather than traditional methods, achieve efficiencies through workflow redesign, optimize existing metadata, and integrate library data with other sources to make collections more visible and usable.
The role of catalogers is expanding in the digital age. Catalogers need to build partnerships with vendors to leverage outside expertise and provide access to vast online resources that are too large for any one institution to catalog alone. Catalogers also need to retool by utilizing knowledge bases, batch loads, OpenURL, and other standards to continue enabling discovery of library resources. By building on past successes and embracing new technologies, catalogers can adapt to changing needs and ensure patrons can find and access information.
Tools, People & Processes: Managing Change HolisticallyRene Erlandson
This presentation was given by Rene J. Erlandson and Rob Ross at the 2013 Charleston Conference. Managing technology change is more than migrating to new systems and changing workflows and processes. Often the human aspect of technology change is overlooked. This session highlighted key strategies for successfully managing all aspects of change.
This presentation, by Tito Sierra, was given as part of the Program on Information Science brown bag series.
This study investigates how research libraries are staffing for the future by examining their planned investment in new professional positions. The data for this study are vacancy announcements for full-time professional positions advertised by ARL member university libraries throughout the 2011 calendar year. This yearlong survey of ARL hiring provides insight into current research library staffing priorities, and evidence of emerging job specializations in the research library field.
LouAnn Blocker and Kyle McCarrell presented on their efforts to foster faculty collaboration through reorganizing the technical services department and improving communication at Reese Library. They restructured the department to have one librarian oversee acquisitions and cataloging. They also improved the collection development process by directly involving faculty representatives and giving them budgets to select materials for their departments. Through faculty meetings, handouts, and one-on-one instruction, they improved communication with faculty which increased faculty input, instruction requests, and trust in the library. Their goal is to continue fostering faculty relationships.
Guide to Reference Essentials webinar presentation 05.15.2014jhennelly
The webinar provided an overview of the Guide to Reference and how it can be used for reference, collection development, and teaching. It introduced the editors of the mathematics section, John Meier and Annie Zeidman-Karpinski, who discussed how they work as a team to select entries and described challenges such as working with interdisciplinary topics. The webinar demonstrated features of the Guide and encouraged librarians to get involved by contributing notes, becoming editors, or subscribing their libraries.
The document lists challenges and opportunities related to electronic resources in academic libraries. Some of the key challenges mentioned include reduced budgets, ever-increasing journal prices, a decline in print monographs, difficulties managing collections, issues with access and security, and usability problems. Opportunities discussed focus on areas like open access initiatives, collaboration, marketing collections globally, improving discovery tools and interfaces, and developing new definitions and standards. The document provides sources for further reading on topics related to e-resources in libraries.
In the space of 5 years, the library presence in both Maynooth University (formerly NUI Maynooth) and the University of Limerick have been transformed beyond recognition. Many of the most dramatic and successful transformations have been enabled by technology. These changes have varied from the dramatic revolution of the library place harnessing cutting edge audio visual technology, through the transformation of services, via the adoption of targeted technologies. As two relatively small universities in the middle of a national recession, the sustainability of these technologies and their ability to demonstrably enhance our services has been critical. Coupled with this has been the need to consider and avoid the dangers of ‘soft’ techno determinism - where we become seduced by the potential in these technologies and the development of our services becomes influenced by the technology available to us, as opposed to us adopting technology to help us do our job better.
By examining the transformation of the Maynooth and Limerick Library services via the adoption of 4 technologies we will endeavour to show that harnessing these technologies in a considered, strategic manner is not only necessary, but has a positive impact across the service as a whole, including in several unexpected ways.
Technological innovation in two Irish libraries QQML 2015Hugh Murphy
Presentation from QQML 2015 detailing changes made in the last 5 years in the Libraries of Maynooth University and University of Limerick
Hugh Murphy Caleb Derven
Rethinking Library Cooperatives: Prepared for the Program for Cooperative Cat...Karen S Calhoun
In the context of current initiatives around linked data and cloud-based service frameworks, the presentation invites exploration of future directions that library cooperatives might take to significantly improve the visibility and recognition of library collections on the web.
Making Room for Change: Rightsizing the PSU Library Serials Collection CULS
This document summarizes Barbara Pope's presentation on rightsizing the print journal collection at Pittsburg State University library. It discusses the need to balance print and online collections due to trends toward digital formats, tight budgets, and space constraints. The library underwent a "big weed" to reduce its print serials collection by 50% and is now taking a more strategic approach to rightsizing through regular weeding, evaluating relevance and duplication, and considering format changes. The goals are to focus the collection on the curriculum and research needs and free up space for new services. Addressing objections is important, and factors to consider include personnel, supplies and tools needed for ongoing rightsizing. So far the results include a more focused collection and renewed space and
This document provides an overview of library resources and research strategies for an honors writing seminar. It introduces key library staff and services, describes the library catalog and databases that can be used to find books, media, and journal articles. The document outlines a seven step research process and provides guidance on developing topics, searching tools like the catalog and databases, and evaluating sources. Tips are provided throughout on how to effectively search and strategies for managing information.
This document provides an overview of library resources and research strategies for an honors writing seminar. It introduces key library staff and services, describes the library catalog and databases that can be used to find books, media, and journal articles. The document outlines a seven step research process and provides guidance on developing topics, searching tools like the catalog and databases, and evaluating sources. Tips are included for concept mapping, developing search strategies, and analyzing information found online and in databases.
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This document summarizes a presentation given by Judy McNally and Doreen Herold of Lehigh University about the challenges facing their technical services department and how they are adapting workflows to address changing trends. Key challenges include acquiring fewer print materials, an explosion of digital resources, reduced budgets, and changing staff roles. The department is shifting from print to electronic serials, outsourcing more work, and cross-training staff. Staff are taking on new roles like resolving access issues for electronic journals and doing more batch cataloging of materials like ETDs and SpringerLink titles. The department is also exploring new cataloging solutions like OLE.
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Library Makeover: Retooling & Re-engineering of Library ServicesFe Angela Verzosa
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This document discusses the challenges facing libraries in maintaining relevance in the digital age. It outlines how libraries must undergo fundamental changes, including becoming more user-centric, rethinking their missions, re-engineering operations, and embracing new technologies. The author provides examples from their own library of changes made, such as renovating spaces, increasing digital collections and services, and reallocating resources. The conclusion emphasizes that libraries must adapt and lead change in order to remain relevant to the educational and research missions they support.
The document discusses the need for libraries to undergo transformation in order to thrive in a changing economic environment. It outlines 9 characteristics of a transformed library, including becoming a place for knowledge production, focusing collections on digital formats, and providing services to users from the desktop. The document also provides recommendations for how libraries can transform, such as increasing collaboration, reallocating resources from print to digital, and developing new performance measures.
Presentation by Lynn Silipigni Connaway - June 2009, Glasgow University Library: "The library is a good source if you have several months": making the library more accessible
As Head of LETS, my role would be to help the libraries use information technology to enhance public services in several key ways:
1) Acting as a bridge between traditional library services and new models by interpreting user needs and technological possibilities.
2) Cheerleading for new technologies by communicating successes and changing perceptions.
3) Connecting different parts of the libraries and facilitating collaboration between libraries and other campus units.
4) Catalyzing innovation by predicting implications of new technologies, identifying services to retire, and testing usability.
Kara Jones (University of Bath) "Getting there from here: changes for academi...ARLGSW
Presentation from the 6th CILIP ARLG-SW Discover Academic Research and Training Support Conference (DARTS6). Dartington Hall, Totnes, Thursday 24th – Friday 25th May 2018
This document discusses changes in libraries and metadata that require technical services librarians to adapt. It notes that technology, collections, users and metadata have all changed, requiring new priorities and strategies. Technical services must focus on user needs rather than traditional methods, achieve efficiencies through workflow redesign, optimize existing metadata, and integrate library data with other sources to make collections more visible and usable.
The role of catalogers is expanding in the digital age. Catalogers need to build partnerships with vendors to leverage outside expertise and provide access to vast online resources that are too large for any one institution to catalog alone. Catalogers also need to retool by utilizing knowledge bases, batch loads, OpenURL, and other standards to continue enabling discovery of library resources. By building on past successes and embracing new technologies, catalogers can adapt to changing needs and ensure patrons can find and access information.
Tools, People & Processes: Managing Change HolisticallyRene Erlandson
This presentation was given by Rene J. Erlandson and Rob Ross at the 2013 Charleston Conference. Managing technology change is more than migrating to new systems and changing workflows and processes. Often the human aspect of technology change is overlooked. This session highlighted key strategies for successfully managing all aspects of change.
This presentation, by Tito Sierra, was given as part of the Program on Information Science brown bag series.
This study investigates how research libraries are staffing for the future by examining their planned investment in new professional positions. The data for this study are vacancy announcements for full-time professional positions advertised by ARL member university libraries throughout the 2011 calendar year. This yearlong survey of ARL hiring provides insight into current research library staffing priorities, and evidence of emerging job specializations in the research library field.
LouAnn Blocker and Kyle McCarrell presented on their efforts to foster faculty collaboration through reorganizing the technical services department and improving communication at Reese Library. They restructured the department to have one librarian oversee acquisitions and cataloging. They also improved the collection development process by directly involving faculty representatives and giving them budgets to select materials for their departments. Through faculty meetings, handouts, and one-on-one instruction, they improved communication with faculty which increased faculty input, instruction requests, and trust in the library. Their goal is to continue fostering faculty relationships.
Guide to Reference Essentials webinar presentation 05.15.2014jhennelly
The webinar provided an overview of the Guide to Reference and how it can be used for reference, collection development, and teaching. It introduced the editors of the mathematics section, John Meier and Annie Zeidman-Karpinski, who discussed how they work as a team to select entries and described challenges such as working with interdisciplinary topics. The webinar demonstrated features of the Guide and encouraged librarians to get involved by contributing notes, becoming editors, or subscribing their libraries.
The document lists challenges and opportunities related to electronic resources in academic libraries. Some of the key challenges mentioned include reduced budgets, ever-increasing journal prices, a decline in print monographs, difficulties managing collections, issues with access and security, and usability problems. Opportunities discussed focus on areas like open access initiatives, collaboration, marketing collections globally, improving discovery tools and interfaces, and developing new definitions and standards. The document provides sources for further reading on topics related to e-resources in libraries.
In the space of 5 years, the library presence in both Maynooth University (formerly NUI Maynooth) and the University of Limerick have been transformed beyond recognition. Many of the most dramatic and successful transformations have been enabled by technology. These changes have varied from the dramatic revolution of the library place harnessing cutting edge audio visual technology, through the transformation of services, via the adoption of targeted technologies. As two relatively small universities in the middle of a national recession, the sustainability of these technologies and their ability to demonstrably enhance our services has been critical. Coupled with this has been the need to consider and avoid the dangers of ‘soft’ techno determinism - where we become seduced by the potential in these technologies and the development of our services becomes influenced by the technology available to us, as opposed to us adopting technology to help us do our job better.
By examining the transformation of the Maynooth and Limerick Library services via the adoption of 4 technologies we will endeavour to show that harnessing these technologies in a considered, strategic manner is not only necessary, but has a positive impact across the service as a whole, including in several unexpected ways.
Technological innovation in two Irish libraries QQML 2015Hugh Murphy
Presentation from QQML 2015 detailing changes made in the last 5 years in the Libraries of Maynooth University and University of Limerick
Hugh Murphy Caleb Derven
Rethinking Library Cooperatives: Prepared for the Program for Cooperative Cat...Karen S Calhoun
In the context of current initiatives around linked data and cloud-based service frameworks, the presentation invites exploration of future directions that library cooperatives might take to significantly improve the visibility and recognition of library collections on the web.
Making Room for Change: Rightsizing the PSU Library Serials Collection CULS
This document summarizes Barbara Pope's presentation on rightsizing the print journal collection at Pittsburg State University library. It discusses the need to balance print and online collections due to trends toward digital formats, tight budgets, and space constraints. The library underwent a "big weed" to reduce its print serials collection by 50% and is now taking a more strategic approach to rightsizing through regular weeding, evaluating relevance and duplication, and considering format changes. The goals are to focus the collection on the curriculum and research needs and free up space for new services. Addressing objections is important, and factors to consider include personnel, supplies and tools needed for ongoing rightsizing. So far the results include a more focused collection and renewed space and
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This document provides an overview of library resources and research strategies for an honors writing seminar. It introduces key library staff and services, describes the library catalog and databases that can be used to find books, media, and journal articles. The document outlines a seven step research process and provides guidance on developing topics, searching tools like the catalog and databases, and evaluating sources. Tips are provided throughout on how to effectively search and strategies for managing information.
This document provides an overview of library resources and research strategies for an honors writing seminar. It introduces key library staff and services, describes the library catalog and databases that can be used to find books, media, and journal articles. The document outlines a seven step research process and provides guidance on developing topics, searching tools like the catalog and databases, and evaluating sources. Tips are included for concept mapping, developing search strategies, and analyzing information found online and in databases.
This document provides guidance on researching and writing a senior thesis for an HSPS course. It discusses primary, secondary, and tertiary sources and how to evaluate them. It also covers using the library catalog and databases to find books and articles, respectively. Tips are provided on searching, identifying full-text availability, and exporting citations to RefWorks. The focus is on guiding students through the research process from developing a topic to organizing sources.
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This document outlines the research strategy and resources for an EXPH 3201 class over 3 classes. It will cover research strategy, citation software, and identifying best resources. The research strategy section discusses starting broadly, narrowing topics, search terms, and asking librarians for help. It also defines the topic by asking questions, identifying keywords, and using subject headings. Background research involves reference works and general books. Detailed research uses databases like Health Source, MEDLINE, PubMed, and ProQuest. It provides searching tips within databases and the SEARCH tool. The final product is an annotated bibliography. Students are encouraged to ask librarians for help.
This document provides an introduction to research resources and services available at Heterick Memorial Library. It outlines key library staff and their contact information. Students are introduced to the library catalog and various databases that can be used to find books, articles, and other materials. The document reviews strategies for effective research and how to evaluate sources. It also demonstrates how to search the library catalog, request items through OhioLink, access full-text articles, and export citations to RefWorks.
The document introduces nursing students to the library resources at Ohio Northern University. It outlines the goals of introducing students to library staff and getting started on a writing assignment. It provides information on conducting research, including starting broadly and narrowing a topic, using subject-specific databases, and keeping track of citations. Databases recommended for nursing research are highlighted, such as CINAHL, Health Source, and ProQuest Nursing. Students are guided on searching these databases and refining results. Contact information is provided for asking librarians questions.
This document provides an overview of research resources and services available through Ohio Northern University Libraries. It begins with introductions and contact information for reference librarians. It then describes the libraries on campus and how to access resources using a student ID number. The bulk of the document outlines the seven steps of the research process and provides guidance on developing topics, finding background information, using catalogs, evaluating internet and database sources, and citing sources. It promotes library databases and discovery tools for finding journal articles and encourages students to consult librarians for research help.
This document provides an overview of a library research seminar for honors students. It introduces the library staff, resources available, and outlines a seven step research process. This includes developing topics, finding background information, using catalogs to find books and media, evaluating internet resources, using databases to find articles, evaluating sources, and citing sources properly. The seminar will cover constructing research strategies, concept mapping, navigating databases and evaluating web resources to help students improve their research skills.
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This document provides an overview of research materials and tools available to students at home, school, and Ohio Northern University (ONU). It summarizes the various catalogs and databases accessible from each location, including EBSCO databases only available on campus. Printing, downloading, and saving options from catalogs and most databases are described. Instructions for creating an EBSCO account and using basic search functions and strategies in catalogs and databases are also outlined.
This document provides an overview of library resources available to students at Ohio Northern University. It introduces the two libraries on campus, Heterick Memorial Library and Taggart Law Library, and explains how to access materials using a student ID number. It then describes various research tools like the library catalog POLAR, the OhioLINK consortium catalog, databases, and the discovery layer search tool. Finally, it discusses citing sources using standard formats like MLA, APA, and Chicago style. The document aims to equip students with knowledge of the libraries' collections and services to assist with research needs.
This document provides an overview of research resources available to students at Ohio Northern University. It describes the libraries on campus, including the undergraduate Heterick Memorial Library and the law school Taggart Law Library. The document outlines how to search for books using the library catalog POLAR and the statewide consortium OhioLINK. It also explains how to find journal articles, ebooks, theses/dissertations, and other materials using various library databases that can be accessed through the discovery tool SEARCH. Finally, it discusses citing sources using styles like MLA, APA, and Chicago and introduces bibliographic management software like RefWorks.
This document provides an introduction and overview of resources for researching company information. It begins by introducing the librarian and contact information. It then describes the libraries at Ohio Northern University and explains how to use the university ID card as a library card. The rest of the document outlines various research tools and databases for finding company information, including catalogs, periodicals, and subject-specific databases. It provides guidance on citation styles and bibliographic management software. Finally, it discusses specific resources for company reports, histories, financial data, and international business directories.
The document provides an overview of library resources and research tools available at Ohio Northern University. It discusses the main libraries on campus, the online catalog POLAR, the OhioLINK consortium catalog, and databases for finding articles. It outlines the seven steps of the research process, including developing a topic, finding background information, using catalogs and databases, evaluating sources, and citing sources. Key databases recommended for starting research are Academic Search Complete, MasterFILE Premier, and others depending on subject area. The discovery tool SEARCH allows searching across many library resources at once.
This document provides an overview of research resources and processes for students at Ohio Northern University. It introduces the university libraries, explains how to get a library card, and outlines a seven-step research process. The steps include developing a topic, finding background information, using catalogs and databases to find books, articles and other materials, evaluating sources, and citing sources. The document also describes various library databases and the discovery tool for searching across resources. Formats for citations are briefly explained.
This document summarizes a library seminar presented by Jenny Donley, a librarian at Ohio Northern University. The seminar covered various library resources for research, including the online catalog POLAR for finding books, OhioLINK for accessing materials from other university libraries, and databases for locating journal articles. It provided steps for effective research, including developing topics, background research, evaluating sources, and citing materials. The seminar emphasized ethics in research and avoiding plagiarism. Overall, the seminar aimed to teach students how to use the library and its resources to conduct academic research.
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The document summarizes the development and assessment of mobile apps by the libraries at Cedarville University and Ohio Northern University. It provides details on:
1) The schools' student enrollment sizes and academic programs. Both launched mobile apps in 2011 to provide access to library resources.
2) Usability surveys were conducted to determine which features to include. The most popular requested features were the library catalog, account information, and research tools.
3) Promotional strategies included banners, posters, emails and in-person events. App usage has ranged from 100-140 users per month accessing 2000-4300 pages.
4) Further assessment identified opportunities to improve navigation and address limitations of the small screen for
Going with the flow works, but shaking things up can work even better: updating the work flow within Technical Services
1. Going with the flow works, but
shaking things up can work
even better: updating the work
flow within Technical Services
Kathleen Baril, Jenny Donley & Kelly Kobiela
Heterick Memorial Library
Ohio Northern University
2. Who we are
Introduction
“When you grow up you‟ll be put in a
container called a cubicle. The bleak
oppressiveness will warp your spine and
destroy your capacity to feel joy. Luckily
you‟ll have a boss like me to motivate
you with something called fear.”
– Dilbert
3. Heterick Memorial Library
Kathleen Baril: Collections and Electronic
Resources Librarian (Acquisitions
Department)
Jenny Donley: Cataloging and Serials
Librarian
Kelly Kobiela: Systems Librarian
4. Heterick Memorial Library
Ohio Northern University: 3,577 Students
4 Undergraduate Colleges: Arts &
Sciences, Business, Engineering,
Pharmacy
Heterick Memorial Library (Undergraduate):
5 librarians, 8 full-time support staff
Pettit College of Law, Taggart Law Library:
6 librarians, 4 full-time support staff
8. Working in a Silo
Often heard the phrases:
“That‟s how it was always done”
“I didn‟t question it”
“I got in trouble for trying to help someone
else”
“That wasn‟t my department”
Suggestions and helping others was
actively discouraged
Supplies were ordered for individual units
and not shared
9. New Librarians
All three Technical Services librarians had
started in the past 4 years
New ideas, perspectives, and management
styles
Idea to create a unified Tech Services
Department
10. Staff Changes
Three staff retirements within a couple
years
Loss of one support staff to another
University department
Absences due to health among staff
New staff with more technology knowledge
11. Impact of technology
Changing Times
“Whosoever desires constant success
must change his conduct with the times.”
– Woodrow Wilson
12. Changing Processes
Tech Services very different place from 10
years ago
Print acquisitions for both monographs and
serials down
Fewer print serials to bind
More online-only serials and eBooks
Increased database subscriptions
13. Increased Technology
Serials vendor switch
Discovery layer implementation/change
Digitization projects
eBooks
Serials moving to online-only format
Government/state documents and free
online resources added to the catalog
15. Our Process
Reviewed current job descriptions
Talked to Human Resources
Looked at individual strengths and interests
Sensitive to peoples‟ feelings
Took into account what jobs would be
changing the most
18. How Cataloging Changed
Vacant position filled by previous
acquisitions staff member
Additional crosstraining
Shifting of certain duties such as consortial
interlibrary loan
19. How Systems Changed
No immediate changes to Systems
New position created to begin Spring 2014
Digital Archives position
Assist with digitization projects
24. Other Changes
Rolled out changes at our first Technical
Services Meeting
Monthly meetings
Encourage communication
Talk about any issues
Tech Services Blog
Minutes from Librarian meetings
Combined all supplies into one cabinet
Everything is available to everyone
27. Other Changes, cont.
Created comment box
Encouraging staff to come up with new
ideas and improvements
Encouraging “thinking outside the box”
Crosstraining all positions (staff and
librarians) and encouraging staff
collaboration
28. Future
Going forward
“There are many methods for predicting the future.
For example, you can read horoscopes, tea leaves,
tarot cards, or crystal balls. Collectively, these
methods are known as „nutty methods.‟ Or you can
put well-researched facts into sophisticated computer
models, more commonly referred to as „a complete
waste of time.‟”
– Dilbert
29. Reviewing and Changing
Revisiting changes this summer
Look at workflows every 2-3 years
Align with library strategic plan
Request Master Key for each person
Create workflow chart for all staff
Encouraging staff to take initiative
Projects
Improvements
Observations
31. References
Burke, Leslie, and Stephanie McConnell. "Technical Services Departments in the Digital Age:
The Four R's of Adapting to New Technology." Against the Grain 19.5 (2007): 58-64.
Print.
Fischer, Ruth, and Mark Fischer. “Wheaton College Library: Workflow Analysis, May 29,
2008.” Buswell Memorial Library. Wheaton College, 2008. Web. 26 Apr. 2013.
http://library.wheaton.edu/sites/default/files/R2_Consultant_Report.pdf
Leffler, Jennifer J., and Pamela Newberg. "Re-Visioning Technical Services: A Unique
Opportunity To Examine The Past, Access The Present, And Create A Better
Future." Cataloging & Classification Quarterly 48.6/7 (2010): 561-571. Print.
Pan, Denise, and Zaana Howard. "Reorganizing a Technical Services Division Using
Collaborative Evidence Based Information Practice at Auraria Library.“ Evidence
Based Library and Information Practice, 4.4 (2009): 88-94. Web. 26 Apr. 2013.
http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/6516/5869
Zhu, L. "Use of Teams in Technical Services in Academic Libraries." Library Collections,
Acquisitions and Technical Services 35.2-3 (2011): 69-82. Web. 7 May 2013.
http://dx.doi.org/10.1016/j.lcats.2011.03.013