This document provides an overview of information systems and their need in banks. It discusses transaction processing systems, management information systems, decision support systems, and expert support systems as the main types of information systems. It also describes online banking, mobile banking, and automated teller machines (ATMs), including their basic functions and advantages/disadvantages. Online banking allows customers to access accounts and conduct transactions via the internet, while mobile banking provides similar services through a mobile device. ATMs enable customers to perform basic banking activities without a human teller by using their debit card and PIN.

2. Overview of information system and its need in banks
,Online banking , Mobile banking and ATM
Subject : Database Management System
Submitted To:
Sir Tahir Maqsood

3. Submitted By:
Fatima Abdullah M16BBA010
Benish Haroon M16BBA013
Navishta Afzal M16BBA026
Parsa syed M16BBA002

4. Overview of information system and its need
in banks
Presented by:
Fatima Abdullah
M16BBA010

5. Information Systems and its components
An information system (IS) is an organized system for the collection , organization,
storage and communication of information.
Components:
 Hardware
 Software
 Data
 Procedure
 People

6. Types of Information System
 Transaction Processing System
 Management information system
 Decision support system
 Expert support system

7. Transaction Processing Systems
A Transaction Processing System (TPS) is a type of information system that collects, stores,
modifies and retrieves the data transactions of an enterprise
Management information system
Management information system (MIS) usually take data from the transaction processing
systems and summarise it into a series of management reports . MIS reports tend to be used
by middle management and operational supervisors.

8. Decision Support Systems
A decision support system (DSS) is an interactive computer-based information system that,
like MIS, also serves at the management level of an organization. It provides middle
managers with the information that enables them to make intelligent decisions.
Expert Support Systems
Executive Information Systems are strategic-level information systems that are found at the
top of the Pyramid. They help executives and senior managers analyze the environment in
which the organization operates, to identify long-term trends, and to plan appropriate
courses of action.

10. Information System need in banks
It is now widely believed that banks are increasingly dependent on the Information
Systems (IS) for their day-to-day operations and IS has helped banks to reduce cost
and differentiate their products from the competitor’s products.

11. Online banking
Presented by:
Benish Haroon
M16BBA013

12. Online banking
“A system of banking in which customers can view their account of details, pay bills,
and transfer money by means of the internet.”
Online banking allows customers of a financial institution to conduct financial
Transactions on a website operated by the institution, which can be a retail or virtual
bank, credit or building society.

13. Types of Internet Banking
 Informational Internet Banking
 Communicative Online Banking
 Transactional Internet Banking

14. working of online banking

15. Advantages
 24/7 account and service access
 Speed and efficiency
 Online bill payment
 Low overhead can mean low fees
Disadvantages
 Technology issues
 Security issues
 Inefficient at complex transactions
 No relationship with personal banker
 Inconvenient to make deposits

16. How to use internet banking safely
 Always use genuine anti-virus software
 Avoid Using Public Wi-Fi or Use VPN software
 Check for latest updates of your Smartphone's operating system
 Change your password regularly and ensure it's a strong one
 Avoid signing-in to your net-banking account via mailers
 Do not use public computers to login to net banking
 Check your account regularly

17. Mobile banking
Presented by:
Navishta Afzal
M16BBA026

18. Overview of mobile banking
 The earliest mobile banking services were offered over SMS , a service known as SMS
banking
 The first European banks started to offer mobile banking on this platform to their
customers
 In 1999, with the introduction of smartphones with WAP(wireless application protocol)
Support enabling the use of the mobile web

19. Mobile banking
 Mobile banking is a system that allows customers of a financial institution
to conduct a number of financial transaction through a mobile devices such as
mobile phone or personal digital assistant.
 Mobile banking differs from mobile payments , which involves the usage of mobile
device to pay for goods or services either at the point of sale or remotely, analogously
to the use of debit or credit card .

20. Mobile banking Services
 Account information
 Transaction
 Investments
 Support
 Content services

21. Advantages
 Simple and easy to use
 Menu based application program
 Transmitted data are secured
 Almost every handset can support this feature
 No need to go for bank branch
 Handle all type of transactions from anywhere at anytime
Disadvantages
 Lack of awareness about the new channel among the mobile users
 Security concerns about the new channel
 Mobile handset operability
 Application distribution

22. Why banks promote mobile banking ?
 Improve customer services and satisfaction
 Reduce operating cost
 Time saving process
 Increase the customer retention
 Transaction become more faster
 Provide multiple services under single mobile

23. Automated Teller Machine
Presented by:
Parsa Faiz
M16BBA002

24. Automated Teller Machine
 It is a computerized telecommunications device which enables a customer to perform
basic banking activities.
 It allows to check account at any time and without the need of human teller.
 Customer is identified by inserting a plastic ATM card with magnetic stripe or a
smartcard with a chip.
 ATM card contains a unique card number and some security information.
 Security is provided by the customer entering personal identification number (PIN).

25. Functions of ATM
 24/7 access to cash
 View account balances and mini statements
 Order a check book / account statement
 Transfer funds between accounts
 Pay your utilities bills
 Deposit cash or checks
 Change your pin

26. Structure of ATM
 Card reader
 Keypad
 Speaker
 Display screen
 Receipt printer
 Cash dispenser

27. Types of ATMs
 On-line ATMs
 Off-line ATMs
 On-site ATMs
 Off-site ATMs
 Mobile ATMs
 Talking ATMs
 Drive in ATMs